Contextual user experience

• US 10,554,768 B2
• Filed: 10/07/2016
• Issued: 02/04/2020
• Est. Priority Date: 01/13/2016
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Hall, Christina, Voegele, Lena, Wittkopf, Malin Elisabeth, Geldmacher, Christian, Herter, Klaus, Rues, Ingo
• Primary Examiner(s): Meky, Moustafa M
• Assistant Examiner(s): Kassa, Elizabeth
• Application Number:
  US15/288,564
• Publication Number:
  US 20170201592A1
• Time in Patent Office: 1,215 Days
• Field of Search: 709220
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/60 Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources admission control or resource allocation H04L47/70

Abstract

The present disclosure is directed to a contextual user experience (UX) that utilizes contextual information such as artifacts including quanta of data accessible to the contextual UX, user input, and information retrieved from other sources to determine relevant correlations of interest to the user, which may then be generated and displayed on a computing device. Also described is a method and system for a contextual UX that may generate related but personalized contextual UXs for participants in a shared interaction according to each user'"'"'s context.

Claims

1. A computer-implemented method, comprising:

collecting contextual information regarding an interaction between a first computing device associated with a first user and a second computing device associated with a second user;

determining a first correlation between the contextual information and information associated with the first user and a second correlation between the contextual information and information associated with the second user, wherein the first correlation is different from the second correlation;

generating a first contextual user experience based on the first correlation, wherein the first contextual information includes at least one of biometric data of the first user, physical information of an environment of the first user, and a workflow of the first user with the first computing device;

generating a second contextual user experience based on the second correlation;

transmitting the first contextual user experience to the first computing device and the second contextual user experience to the second computing device, wherein the first contextual user experience is different from the second contextual user experience; and

continuously collecting the contextual information regarding usage of the first computing device by the first user and continuously analyzing the contextual information until receiving an indication to display the first contextual user experience.

2. The computer-implemented method of claim 1, wherein the physical information from the first user'"'"'s environment is obtained by a sensor of the first computing device.

3. The computer-implemented method of claim 2, wherein the sensor includes at least one of a camera, a fingerprint sensor, or a microphone.

4. The computer-implemented method of claim 1, wherein the biometric data includes an image of the first user.

5. The computer-implemented method of claim 1, wherein the first user'"'"'s workflow includes the first user'"'"'s interactions with at least one of a calendar application, email application, or web browser installed on the first computing device.

6. The computer-implemented method of claim 1, further comprising:

monitoring a plurality of contextual information sources, wherein collecting the contextual information regarding usage of the first computing device by the first user includes retrieving the contextual information from the plurality of contextual information sources.

7. The computer-implemented method of claim 6, wherein the plurality of contextual information sources includes at least one application installed on the first computing device, a sensor of the first computing device, and a first user'"'"'s interactions with the first contextual user experience.

8. The computer-implemented method of claim 1, wherein the contextual information includes at least two of biometric data of the first user, physical information of an environment of the user, and a workflow of the user with the computing device.

9. The computer-implemented method of claim 1, further comprising receiving, by the computing device, an indication to display the first contextual experience on a display of the first computing device, wherein the indication includes at least one of a manual indication from the first user or an automatic indication.

10. A computer-program product comprising a non-transitory computer readable medium, the computer program product including code to implement a method comprising:

Collecting contextual information regarding a text-based interaction between a first computing device associated with a first user and a second computing device associated with a second user, wherein the first user is associated with a first role and the second user is associated with a second role;

determining a first correlation between the contextual information and information associated with the first user and a second correlation between the contextual information and information associated with the second user, wherein the first correlation is different from the second correlation;

generating a first contextual user experience based on the first correlation and based on the first role, wherein the contextual information includes at least one of biometric data of the first user, physical information of an environment of the first user, and a workflow of the first user with the first computing device;

generating a second contextual user experience based on the second correlation and on the second role;

transmitting the first contextual user experience to the first computing device and the second contextual user experience to the second computing device, wherein the first contextual user experience is different from the second contextual user experience; and

continuously collecting the contextual information regarding usage of the first computing device by the first user and continuously analyzing the contextual information until receiving an indication to display the first contextual user experience.

11. The computer-program product of claim 10, wherein the method further comprises monitoring a plurality of contextual information sources, wherein collecting the contextual information regarding usage of the first computing device by the first user includes retrieving the contextual information from the plurality of contextual information sources.

12. The computer program product of claim 10, wherein the contextual information includes at least two of biometric data of the first user, physical information of an environment of the first user, and a workflow of the first user with the computing device.

13. A system comprising:

a processor coupled to memory, the processing being programmed to;

collect contextual information regarding an interaction between a first computing device associated with a first user and a second computing device associated with a second user;

determine a first correlation between the contextual information and information associated with the first user and a second correlation between the contextual information and information associated with the second user, wherein the first correlation is different from the second correlation;

generate a first contextual user experience based on the first correlation and based on information from the second user, wherein the contextual information includes at least one of biometric data of the first user, physical information of an environment of the first user, and a workflow of the first user with the computing device;

generate a second contextual user experience based on the second correlation and based on information from the first user; and

transmit the first contextual user experience to the first computing device and the second contextual user experience to the second computing device, wherein the first contextual user experience is different from the second contextual user experience.

14. The system of claim 13, wherein the processor is further programmed to monitor a plurality of contextual information sources, wherein collecting the contextual information regarding usage of the first computing device by the first user includes retrieving the contextual information from the plurality of contextual information sources.

15. The system of claim 13, wherein the contextual information includes at least two of biometric data of the first user, physical information of an environment of the first user, and a workflow of the first user with the first computing device.