Alert management utilizing mobile devices

• US 10,580,279 B2
• Filed: 11/02/2018
• Issued: 03/03/2020
• Est. Priority Date: 12/31/2012
• Status: Active Grant

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Inventors: Herbst, Damon, Bahr, Cassie Lyn, Mehra, Rajneesh, Brothers, Jamie, Vaglio, Jay Christopher, Anderson, Matt Ryan
• Primary Examiner(s): Hunnings, Travis R
• Application Number:
  US16/179,096
• Publication Number:
  US 20190244506A1
• Time in Patent Office: 487 Days
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G08B 21/02 Alarms for ensuring the safety of persons
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: G08B 27/006 with transmission via telephone network
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 15/00 ICT specially adapted for medical reports, e.g. generation or transmission thereof
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16H 50/50 for simulation or modelling of medical disorders
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
• CPC Class Codes: H04M 1/72424 with manual activation of emergency-service functions
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Methods, computer systems, and computer-storage medium are provided for managing patient alerts using a mobile device. A mobile device associated with a patient caregiver receives a critical alert related to the patient, and the alert is presented on the mobile device. The alert includes important contextual information that enables the caregiver to make a quick assessment of how to effectively address the alert. The alert includes options for accepting the alert or rejecting the alert. Acceptance of the alert enables the caregiver to communicate the alert to selected caregivers that can assist in managing the alert. Rejecting the alert causes the alert to be automatically communicated to additional caregivers associated with patient.

Claims

1. A computing hardware device having computer-executable instructions embodied thereon that, when executed, provide a method for-managing patient alerts, the method comprising:

receiving, on the computing hardware device, an alert related to a patient, the computing hardware device associated with a first caregiver assigned to the patient;

presenting the alert via the computing hardware device, wherein the alert comprises selectable response options;

providing an availability status of one or more additional caregivers;

receiving, at the computing hardware device, a selection of at least one of the selectable response options; and

executing a functionality corresponding to the at least one of the selectable response options selected at the computing hardware device.

2. The computing hardware device of claim 1, wherein the multiple selectable response options comprises at least an accept option.

3. The computing hardware device of claim 1, wherein the multiple selectable response options comprises at least a reject option.

4. The computing hardware device of claim 1, wherein the functionality corresponding to the at least one of the selectable response options selected at the computing hardware device is an acceptance of the alert.

5. The computing hardware device of claim 1, wherein the alert comprises an indication of an alert level.

6. The computing hardware device of claim 5, wherein the alert level comprises a critical alert or a noncritical alert.

7. The computing hardware device of claim 1, wherein the alert is a pop-up message.

8. The computing hardware device of claim 7, wherein the pop-up message overlies other user interface elements of the computing hardware device.

9. A computing hardware device having computer-executable instructions embodied thereon that, when executed, provide a method for managing patient alerts, the method comprising:

receiving, on the computing hardware device, an alert related to a patient, the computing hardware device associated with a first caregiver assigned to the patient;

determining one or more additional caregivers;

presenting an alert response interface via the computing hardware device, wherein the alert response interface comprises multiple selectable response options, wherein the multiple selectable response options comprises at least an accept option;

providing an availability status of one or more additional caregivers; and

receiving, at the computing hardware device, a selection of at least one of the selectable response options.

10. The computing hardware device of claim 9, wherein the multiple selectable response options further comprises at least a reject option.

11. The computing hardware device of claim 9, wherein the multiple selectable response options further comprises a messaging option, wherein selection of the messaging option initiates a message screen.

12. The computing hardware device of claim 9, wherein the functionality corresponding to the at least one of the selectable response options selected at the computing hardware device is an acceptance of the alert.

13. The computing hardware device of claim 9, wherein the alert comprises an indication of an alert level.

14. The computing hardware device of claim 13, wherein the alert level comprises a critical alert or a noncritical alert.

15. The computing hardware device of claim 9, wherein the alert is a pop-up message.

16. The computing hardware device of claim 15, wherein the pop-up message overlies other user interface elements of the computing hardware device.