Mobile food order in advance systems

• US 10,586,294 B1
• Filed: 11/14/2018
• Issued: 03/10/2020
• Est. Priority Date: 03/17/2014
• Status: Active Grant

• Current Assignee: Allstate Insurance Company (Allstate Corporation)
• Original Assignee: Allstate Insurance Company (Allstate Corporation)
• Inventors: Wilson, Thomas J., Biemer, Edward A.
• Primary Examiner(s): Obaid, Fateh M
• Application Number:
  US16/191,265
• Time in Patent Office: 482 Days
• Field of Search: None
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Aspects of the disclosure provide a computer-implemented method and system for ordering food remotely or from a vehicle for pick-up or delivery by providing the use of an application on a mobile device that provides information that allows the ordering. The computer-implemented method and system may include an order in advance application that allows a user or the system automatically to place an order based on previous orders. The computer-implemented method and system may also allow for the electronic payment for the food. Telematics information regarding the user and/or the vehicle may be utilized to provide information regarding a user'"'"'s location, velocity, route, and destination. The computer-implemented method and system may utilize this telematics information to provide a prioritized ranked list of restaurants for the user. The computer-implemented method and system may utilize insurance information to provide additional features and enhance the mobile food order method and system.

Claims

1. A mobile food order system comprising:

a mobile food order server having at least one processor;

a mobile food order application for use on a mobile device and executing on the mobile food order server;

a telematics device connected to the mobile device, the telematics device including a processor with a graphical interface, wherein the telematics device collects real-time telematics information based on driving data and transfers the real-time telematics information to the mobile food order application and the mobile food order server; and

a restaurant server connected to and in communication with the mobile food order application and the mobile food order server, wherein the restaurant server provides real-time restaurant information and menu information to the mobile food order application, wherein the real-time restaurant information from the restaurant server includes real-time information that includes one or more of the following;

an order wait time for a restaurant, a delivery time for the restaurant, or a seating time for the restaurant;

wherein when the mobile food order application executes on the mobile food order server, causes the at least one processor to;

receive, through the mobile food order application executing on the mobile food order server, a mobile food order request from a user, wherein the mobile food order request is received through the mobile device via a hands-free system;

acquire and collect, by the telematics device connected to the mobile food order server and the mobile device, the real-time telematics information;

receive, by the mobile food order application, the real-time telematics information from the telematics device;

determine and provide, by the mobile food order application, a prioritized ranking of restaurants based on the real-time telematics information and the mobile food order request;

provide, by the mobile food order application from the restaurant server, the real-time restaurant information and menu information based on the prioritized ranking of restaurants;

receive, by the mobile food order application, a mobile food order from the user;

transmit, by the mobile food order application, the mobile food order to a selected restaurant;

provide, by the mobile food order application to the restaurant server, an electronic payment for the mobile food order;

send, by the mobile food order application, the real-time telematics information from the telematics device and the real-time restaurant information from the restaurant server to the mobile device;

receive and display, by the mobile device, the real-time telematics information from the telematics device and the real-time restaurant information from the restaurant server;

generate, by the mobile food order application, a real-time notification when the real-time restaurant information from the restaurant server changes; and

send, over the Internet to the user, the real-time notification to cause the mobile food order application to display an alert on the mobile device to the user.

2. The system of claim 1, wherein when the mobile food order application executes on the mobile food order server, causes the at least one processor to:

provide, by the mobile food order application, a reward to the user based on the mobile food order.

3. The system of claim 2, wherein the reward is one or more of the following:

cash back, a discount for the mobile food order, or a bonus food item for the mobile food order.

4. The system of claim 2, wherein the reward is one or more of the following:

a discount of future insurance premiums for the user, increased coverage for the user, or a decreased deductible for insurance coverage for the user.

5. The system of claim 1, wherein the real-time telematics information includes location, velocity, route, and destination.

6. The system of claim 1, wherein the real-time restaurant information from the restaurant server includes a location of the restaurant, a type of the restaurant, a set of ratings of the restaurant.

8. The system of claim 7, further including:

receive, by the mobile food order system, insurance information from an insurance server located an insurance company, wherein the insurance information includes information about a particular user, location and instances of previous accidents, and locations and instances of previous claims, wherein the insurance server is connected to the mobile food order application and the insurance server communicates with the mobile food order application and transfers the insurance information.

9. The system of claim 8, wherein the prioritized ranking of restaurants is further based on the insurance information to select a route to the restaurant that is a safest route based on the previous accidents and previous claims in the insurance information.

13. One or more non-transitory computer readable media storing computer readable instructions that, when executed, cause a mobile food order system to:

(a) receive, through a mobile food order application for use on a mobile device and executing on a mobile food order server having at least one processor, a mobile food order request from a user, wherein the mobile food order request is received through the mobile food order system via a hands-free system;

(b) acquire and collect, by a telematics device connected to the mobile food order server and the mobile food order system, real-time telematics information, the telematics device including a processor with a graphical interface, wherein the telematics device collects the real-time telematics information based on driving data and transfers the real-time telematics information to the mobile food order application and the mobile food order server;

(c) receive, by the mobile food order application, the real-time telematics information from the telematics device;

(d) receiving, by the mobile food order application, insurance information from an insurance server located an insurance company, wherein the insurance information includes information about a particular user, location and instances of previous accidents, and locations and instances of previous claims, wherein the insurance server is connected to the mobile food order application and the mobile food order server, and further wherein the insurance server communicates with the mobile food order application and the mobile food order server and transfers the insurance information;

(e) determine and provide, by the mobile food order application, a prioritized ranking of restaurants based on the real-time telematics information, the insurance information, and the mobile food order request, wherein the ranking is based on a safest route to a restaurant;

(f) provide, by the mobile food order application from a restaurant server, real-time restaurant information and menu information based on the prioritized ranking of restaurants, wherein the restaurant server is connected to and in communication with the mobile food order application and the mobile food order server, wherein the real-time restaurant information from the restaurant server includes real-time information that includes one or more of the following;

an order wait time for the restaurant, a delivery time for the restaurant, or a seating time for the restaurant;

(g) receive, by the mobile food order application, a mobile food order from the user;

(h) transmit, by the mobile food order application, the mobile food order to a selected restaurant;

(i) provide, by the mobile food order application to the restaurant server, an electronic payment to the selected restaurant for the mobile food order;

(j) provide, by the mobile food order application, a reward to the user based on the mobile food order and the selected restaurant;

(k) sending, by the mobile food order application, the real-time telematics information from the telematics device and the real-time restaurant information from the restaurant server to the mobile device;

(l) receiving and displaying, by the mobile device, the real-time telematics information from the telematics device and the real-time restaurant information from the restaurant server;

(m) generating, by the mobile food order application, a real-time notification when the real-time restaurant information from the restaurant server changes; and

(n) sending, over the Internet to the user, the real-time notification to cause the mobile food order application to display an alert to the user.

14. The one or more non-transitory computer readable media of claim 13, wherein the prioritized ranking of restaurants is based on the insurance information to select a route to the restaurant that is a safest route based on the previous accidents and previous claims in the insurance information.

15. The one or more non-transitory computer readable media of claim 13, wherein the insurance information includes information about the user and information about customers with similar characteristics to provide the prioritized ranking of restaurants.

16. The one or more non-transitory computer readable media of claim 13, wherein the restaurant information includes a location of the restaurant, a type of the restaurant, a set of ratings of the restaurant.

17. The one or more non-transitory computer readable media of claim 13, wherein the reward is one or more of the following:

cash back, a discount for the mobile food order, or a bonus food item for the mobile food order.

18. The one or more non-transitory computer readable media of claim 13, wherein the reward is one or more of the following:

a discount of future insurance premiums for the user, increased coverage for the user, or a decreased deductible for insurance coverage for the user.

7. A mobile food order system comprising:

a mobile food order server having at least one processor;

a mobile food order application for use on a mobile device having at least one processor and executing on the mobile food order server;

a telematics device connected to the mobile device, the telematics device including a processor with a graphical interface, wherein the telematics device collects real-time telematics information based on driving data and transfers the real-time telematics information to the mobile food order application and the mobile food order server; and

a restaurant server connected to and in communication with the mobile food order application and the mobile food order server, wherein the restaurant server provides real-time restaurant information and menu information to the mobile food order application, wherein the real-time restaurant information from the restaurant server includes real-time information that includes one or more of the following;

an order wait time for a restaurant, a delivery time for the restaurant, or a seating time for the restaurant;

wherein when the mobile food order application executes on the mobile food order server, causes the at least one processor to;

receive, by the mobile food order system with the mobile food order application executing on the mobile food order server, a mobile food order request from a user;

acquire and collect, by the telematics device connected to the mobile food order server and the mobile device, the real-time telematics information;

receive, by the mobile food order system, the real-time telematics information from the telematics device;

determine and provide, by the mobile food order system, a prioritized ranking of restaurants based on the real-time telematics information and the mobile food order request, wherein the ranking is based on a safest route to the restaurant as determined by the mobile food order system;

provide, by the mobile food order system from the restaurant server, the real-time restaurant information and menu information based on the prioritized ranking of restaurants;

receive, by the mobile food order system, a mobile food order from the user;

transmit, by the mobile food order system, the mobile food order to a selected restaurant;

provide, by the mobile food order system to the restaurant server, an electronic payment for the mobile food order;

send, by the mobile food order application, the real-time telematics information from the telematics device and the real-time restaurant information from the restaurant server to the mobile device;

receive and display, by the mobile device, the real-time telematics information from the telematics device and the real-time restaurant information from the restaurant server;

generate, by the mobile food order application, a real-time notification when the real-time restaurant information from the restaurant server changes; and

send, over the Internet to the user, the real-time notification to cause the mobile food order application to display an alert to the user.

10. The system of claim 7, wherein the mobile food order request is received through the mobile device via a hands-free system.

11. The system of claim 7, wherein the real-time telematics information includes location, velocity, route, and destination.

12. The system of claim 7, wherein the real-time restaurant information includes a location of the restaurant, a type of the restaurant, a set of ratings of the restaurant.