Device, method, and graphical user interface for lightweight messaging

• US 10,587,541 B2
• Filed: 12/02/2014
• Issued: 03/10/2020
• Est. Priority Date: 12/02/2014
• Status: Active Grant

• Current Assignee: Meta Platforms, Inc. (f/k/a Facebook, Inc.)
• Original Assignee: Meta Platforms, Inc. (f/k/a Facebook, Inc.)
• Inventors: Hum, Sarah, Rasmussen, Andrew Nolan, Chambergo, Arturo J Esquivel, Grossman, Tatiana Janov, Lim, Ursula Anne, Baldwin, Robert Michael
• Primary Examiner(s): Pan, Yongjia
• Application Number:
  US14/558,661
• Publication Number:
  US 20160156574A1
• Time in Patent Office: 1,925 Days
• Field of Search: None
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/384 using social networks
• CPC Class Codes: G06Q 20/386 using messaging services or messaging apps using mobile network messaging services for payment, e.g. SMS G06Q20/3255
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

An electronic device of a second user receives, from a first user, a first message. Subsequent to receiving the first message, the electronic device sends, to the first user, a second message responsive to the first message, wherein the second message is selected from a set of predefined first-reply messages. The set of predefined first-reply messages is based on first-reply factors for the second user, including content from one or more messages between the first user and the second user, and including one or more of: relationship characteristics between the first user and the second user, information provided by the first user and/or the second user to a social network, profile characteristics of the first user and/or the second user, environmental characteristics of the first user and/or the second user, and/or technical characteristics of the electronic device of the first user and/or the second user.

Claims

1. A method, comprising:

at an electronic device of a second user, the electronic device having a processor and memory storing instructions for execution by the processor;

receiving, from a first user, a first message;

receiving, from an electronic device distinct from the electronic device of the second user, a set of predefined first-reply messages for the second user, wherein;

the set of predefined first-reply messages is based on a plurality of first-reply factors for the second user; and

the first-reply factors for the second user include;

content from one or more messages between the first user and the second user;

one or more response statistics for the second user including (i) a first frequency with which the second user selects any predefined reply messages and (ii) a second frequency with which the second user sends any user-defined custom reply messages, wherein the set of predefined first-reply messages is filtered based on the first and the second frequencies; and

a location of the first user and a location of the second user; and

receiving a selection of a first-reply message of the set of first-reply messages by the second user; and

transmitting the selected first-reply message to the first user.

2. The method of claim 1, further comprising:

prior to transmitting the selected first-reply message, receiving, from a remote server, the set of predefined first-reply messages.

3. The method of claim 1, further comprising:

subsequent to transmitting the selected first-reply to the first user;

receiving, from the first user, a third message responsive to the transmitted first-reply message, wherein;

the third message is selected by the first user from a set of predefined second-reply messages;

the set of predefined second-reply messages is based on a plurality of second-reply factors for the first user;

the second-reply factors for the first user include content from one or more messages between the first user and the second user; and

the second-reply factors for the first user include one or more of;

relationship characteristics between the first user and the second user;

information provided by the first user to a social network and/or information provided by the second user to the social network;

profile characteristics of the first user and/or profile characteristics of the second user;

the location of the first user and/or the location of the second user; and

/or

technical characteristics of the electronic device of the first user and/or technical characteristics of an electronic device of the second user.

4. The method of claim 1, wherein a messaging application at the electronic device of the second user receives the first message and transmits the selected first-reply message, the method further comprising:

in accordance with a determination that application-launch criteria are satisfied by content in the first message and/or content in the selected first-reply message, activating and displaying an application distinct from the messaging application.

5. The method of claim 1, further comprising:

subsequent to transmitting the selected first-reply message to the first user;

receiving, from the first user, a third message responsive to the transmitted first-reply message;

receiving a set of predefined second-reply messages, wherein the set of predefined second-reply messages is based on a plurality of second-reply factors for the second user;

displaying the set of predefined second-reply messages;

displaying one or more alternative communication options; and

detecting selection of an alternative communication option from the one or more alternative communication options.

6. The method of claim 1, further comprising:

after transmitting the selected first-reply message;

transmitting a third message to the first user and one or more other users besides the first user, including a third user;

receiving, from the first user, a fourth message responsive to the third message, wherein;

the fourth message is selected by the first user from a set of predefined second-reply messages;

the set of predefined second-reply messages is based on a plurality of second-reply factors for the first user;

the second-reply factors for the first user include content from one or more messages between the first user and the second user; and

the second-reply factors for the first user include one or more of;

relationship characteristics between the first user and the second user;

information provided by the first user to a social network and/or information provided by the second user to the social network;

profile characteristics of the first user and/or profile characteristics of the second user;

the location of the first user and/or the location of the second user; and

/or

technical characteristics of the electronic device of the first user and/or technical characteristics of an electronic device of the second user; and

receiving, from the third user, a fifth message responsive to the third message, wherein;

the fifth message responsive to the third message is selected by the third user from a set of predefined third-reply messages;

the set of predefined third-reply messages is based on a plurality of third-reply factors for the third user;

the third-reply factors for the third user include content from one or more messages between the third user and the second user; and

the third-reply factors for the third user include one or more of;

relationship characteristics between the third user and the second user;

information provided by the third user to the social network and/or information provided by the second user to the social network;

profile characteristics of the third user and/or profile characteristics of the second user;

a location of the third user and/or the location of the second user; and

/or

technical characteristics of the electronic device of the third user and/or technical characteristics of an electronic device of the second user.

7. The method of claim 1, wherein the selected first-reply message is a request for payment, the method further comprising:

after transmitting the selected first-reply message to the first user, receiving, from the first user, a payment transfer to the second user and/or an indicia of a payment transfer to the second user.

8. The method of claim 7, further comprising:

concurrently with transmitting the selected first-reply message to the first user, transmitting, to a third user, the selected first-reply message; and

subsequent to transmitting the selected first-reply message to the third user, receiving, from the third user, a payment transfer to the second user and/or an indicia of a payment transfer to the second user.

9. The method of claim 1, further comprising:

updating a user response profile of the second user in accordance with the selected first-reply message, wherein;

the set of predefined first-reply messages is based at least in part on the user response profile of the second user; and

the user response profile of the second user includes response statistics for the second user.

10. The method of claim 1, wherein the first-reply messages in the set of predefined first-reply messages are presented in an order based on a generic response profile.

11. The method of claim 1 wherein the one or more response statistics comprises contextual information indicating the context in which predefined first-reply messages are selected by the second user.

12. The method of claim 1, wherein the electronic device includes a display and the method further comprises:

displaying, on the display, a pop-up window including the set of predefined first-reply messages.

13. A method, comprising:

at a server system having a processor and memory storing instructions for execution by the processor;

receiving a first message from an electronic device of a first user;

after receiving the first message from the electronic device of the first user, sending the first message to an electronic device of a second user;

after receiving the first message from the electronic device of the first user, producing, for the second user, a set of predefined first-reply messages, wherein;

the set of predefined first-reply messages is based on a plurality of first-reply factors for the second user, including;

content from one or more messages between the first user and the second user; and

one or more response statistics for the second user including (i) a first frequency with which the second user selects any predefined reply messages and (ii) a second frequency with which the second user sends any user-defined custom reply messages, wherein the set of predefined first-reply messages is filtered based on the first and the second frequencies; and

a location of the first user and a location of the second user;

sending, to the electronic device of the second user, the set of predefined first-reply messages;

receiving, from the electronic device of the second user, a selection of a first-reply message of the set of first-reply messages; and

sending the selected first-reply message to the electronic device of the first user.

14. The method of claim 13, further comprising:

subsequent to receiving the selection of a first-reply message from the electronic device of the second user;

producing, for the first user, a set of predefined second-reply messages, wherein;

the set of predefined second-reply messages is based on a plurality of second-reply factors for the first user;

the second-reply factors for the first user include content from one or more messages between the first user and the second user; and

the second-reply factors for the first user include one or more of;

relationship characteristics between the first user and the second user;

information provided by the first user to a social network and/or information provided by the second user to the social network;

profile characteristics of the first user and/or profile characteristics of the second user;

the location of the first user and/or the location of the second user; and

/or

technical characteristics of the electronic device of the first user and/or technical characteristics of an electronic device of the second user;

sending, to the electronic device of the first user, the set of predefined second-reply messages; and

receiving, from the electronic device of the first user, a third message responsive to the selected first-reply message sent to the first user, wherein the third message is selected by the first user from the set of predefined second-reply messages; and

sending the third message to the electronic device of the second user.

15. The method of claim 13, wherein the first message is sent to a messaging application on the electronic device of the second user, the set of predefined first-reply messages is sent to the messaging application, and the selected first-reply message is received from the messaging application, the method further comprising:

in accordance with a determination that application-launch criteria are satisfied by content in the first message and/or content in the selected first-reply message, sending instructions for activating and displaying an application, distinct from the messaging application, to the electronic device of the second user.

16. The method of claim 13, further comprising:

subsequent to sending the selected first-reply message to the electronic device of the first user;

receiving, from the electronic device of the first user, a third message responsive to the selected first-reply message sent to the first user;

producing, for the second user, a set of predefined second-reply messages, wherein the set of predefined second-reply messages is based on a plurality of second-reply factors for the second user;

sending, to the electronic device of the second user, the set of predefined second-reply messages;

sending, to the electronic device of the second user, instructions for displaying the set of predefined second-reply messages;

sending, to the electronic device of the second user, instructions for displaying one or more alternative communication options; and

receiving user selection of an alternative communication option from the one or more alternative communication options.

17. The method of claim 13, wherein the selected first-reply message is a request for payment, the method further comprising:

after sending the selected first-reply message to the electronic device of the first user, receiving, from the electronic device of the first user, a payment transfer to the second user and/or an indicia of the payment transfer to the second user; and

sending, to the electronic device of the second user, the payment transfer to the second user and/or the indicia of the payment transfer to the second user.

18. The method of claim 17, further comprising:

concurrently with sending the selected first-reply message to the electronic device of the first user, sending, to an electronic device of a third user, the selected first-reply message; and

subsequent to sending the selected first-reply message to the electronic device of the third user, receiving, from the electronic device of the third user, a payment transfer to the second user and/or the indicia of the payment transfer to the second user; and

sending, to the electronic device of the second user, the payment transfer to the second user and/or the indicia of the payment transfer to the second user.

19. The method of claim 13, further comprising:

updating a user response profile of the second user in accordance with the selected first-reply message, wherein;

the set of predefined first-reply messages is based at least in part on the user response profile of the second user; and

the user response profile of the second user includes response statistics for the second user.

20. The method of claim 19, further comprising:

updating a generic response profile in accordance with the selected first-reply message, wherein;

the set of predefined first-reply messages is based at least in part on the generic response profile; and

the generic response profile includes response statistics for a group of users, the group of users including the first user and second user.

21. The method of claim 13, further comprising:

sending, to the electronic device of the second user, instructions for displaying the set of predefined first-reply messages, wherein the first-reply messages in the set of predefined first-reply messages are presented in an order based on a user response profile of the first user and a generic response profile.

22. An electronic device, comprising:

one or more processors; and

memory, the memory storing one or more programs that are configured to be executed by the one or more processors, the one or more programs including instructions for;

receiving a first message from an electronic device of a first user;

after receiving the first message from the electronic device of the first user, sending the first message to an electronic device of a second user;

after receiving the first message from the electronic device of the first user, producing, for the second user, a set of predefined first-reply messages, wherein;

the set of predefined first-reply messages is based on a plurality of first-reply factors for the second user;

the first-reply factors for the second user include;

content from one or more messages between the first user and the second user;

one or more response statistics for the second user including (i) a first frequency with which the second user selects any predefined reply messages and (ii) a second frequency with which the second user sends any user-defined reply custom messages, wherein the set of predefined first-reply messages is filtered based on the first and the second frequencies; and

a location of the first user and a location of the second user;

sending, to the electronic device of the second user, the set of predefined first-reply messages;

receiving, from the electronic device of the second user, a selected first-reply message responsive to the first message received from the first user, wherein the selected first-reply message is selected by the second user from the set of predefined first-reply messages; and

sending the selected first-reply message to the electronic device of the first user.

23. A non-transitory computer readable storage medium storing one or more programs configured to be executed by one or more processors of an electronic device, the one or more programs including instructions for:

receiving a first message from an electronic device of a first user;

after receiving the first message from the electronic device of the first user, sending the first message to an electronic device of a second user;

after receiving the first message from the electronic device of the first user, producing, for the second user, a set of predefined first-reply messages, wherein;

the set of predefined first-reply messages is based on a plurality of first-reply factors for the second user;

the first-reply factors for the second user include;

content from one or more messages between the first user and the second user;

one or more response statistics for the second user including (i) a first frequency with which the second user selects any predefined reply messages and (ii) a second frequency with which the second user sends any user-defined custom reply messages, wherein the set of predefined first-reply messages is filtered based on the first and the second frequencies; and

a location of the first user and a location of the second user; and

sending, to the electronic device of the second user, the set of predefined first-reply messages;

receiving, from the electronic device of the second user, a selected first-reply message responsive to the first message received from the first user, wherein the selected first-reply message is selected by the second user from the set of predefined first-reply messages; and

sending the selected first-reply message to the electronic device of the first user.