Communication and messaging system

• US 10,587,559 B2
• Filed: 02/10/2016
• Issued: 03/10/2020
• Est. Priority Date: 02/16/2015
• Status: Active Grant

• Current Assignee: Dingtalk Holding (Cayman) Limited
• Original Assignee: Dingtalk Holding (Cayman) Limited
• Inventors: Chen, Hang, Wu, Zhenhao, Zhang, Lili, Guo, Chenlu, Bao, Feng, Yu, Liying, Zhang, Yuan, Dong, Qi, Yu, Kaikai, Ren, Qing, Zhang, Junshao, Zhang, Yi, Shi, Jiarui, Du, Jie
• Primary Examiner(s): Augustine, Nicholas
• Application Number:
  US15/040,659
• Publication Number:
  US 20160239165A1
• Time in Patent Office: 1,490 Days
• CPC Class Codes: G06F 3/04847 Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
• CPC Class Codes: G06F 3/165 Management of the audio stream, e.g. setting of volume, audio stream path
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: Y02D 30/70 in wireless communication networks

Abstract

A client device displays a user interface, which includes a menu item associated with forced reminders. In response to a user selecting the menu item, the client device displays a forced-reminder user interface, which includes a content display area configured to display one or more forced-reminder messages.

Claims

1. A computer-executable method, comprising:

displaying, by a first client device, a user interface, wherein the user interface includes a menu item associated with one or more messages sent by the first client device to other client devices, and wherein the one or more messages are sent via a first communication channel;

in response to a user selecting the menu item associated with the one or more messages sent by the first client device, displaying a forced-reminder-message-generation user interface, wherein the forced-reminder-message-generation user interface includes an input-control area, wherein the input-control area includes a communication-channel input control allowing the user to specify a second communication channel for delivering a user-generated forced-reminder message associated with a message sent by the first client device to a second client device and a timing-input control allowing the user to specify a time to deliver the user-generated forced-reminder message, and wherein the second communication channel is different from the first communication channel; and

in response to determining that the message sent to the second client device is not read by a second user of the second client device, delivering, by the first client device, the user-generated forced-reminder message to the second user via the second communication channel at the time specified by the user, wherein the second communication channel comprises at least one of;

a notification channel, a telephone channel, and a short-message-service (SMS) channel.

2. The method of claim 1, further comprising:

displaying a forced-reminder user interface, which includes a content display area configured to display one or more forced-reminder messages; and

in response to the user configuring a filtering option in the forced-reminder user interface, displaying at least one of;

all forced-reminder messages associated with the user;

one or more forced-reminder messages received by the user;

one or more forced-reminder messages sent by the user; and

one or more forced-reminder messages deleted by the user.

3. The method of claim 2, wherein displaying a respective forced-reminder message further comprises:

obtaining confirmation-status information associated the respective forced-reminder message; and

displaying the confirmation status information to indicate whether all, a portion of, or none of recipients of the respective forced-reminder message have confirmed the respective forced-reminder message.

4. The method of claim 3, further comprising:

in response to the user configuring a filtering option in the forced-reminder user interface, displaying at least one of;

one or more forced-reminder messages that are confirmed by all recipients;

one or more forced-reminder messages that are confirmed by a portion of recipients; and

one or more forced-reminder messages that have not been confirmed by any recipient.

5. The method of claim 1, wherein the input control area further includes:

a recipient input control allowing the user to specify one or more recipients of the user-generated forced-reminder message.

6. The method of claim 1, further comprising:

in response to the user specifying the second communication channel as the telephone channel, making a voice call to the one or more specified recipients at the specified delivery time; and

in response to a recipient answering the voice call, playing the generated forced-reminder message to the recipient.

7. The method of claim 1, wherein the user-generated forced-reminder message includes a system-generated audio message that is specific to a predetermined special event, and wherein the system-generated audio message is overlaid over an audio message recorded by the user.

8. The method of claim 7, wherein the system-generated audio message includes one or more of:

a holiday greeting;

a birthday greeting; and

an anniversary greeting.

9. The method of claim 1, wherein the user-generated forced-reminder message includes one or more of:

text;

emoji;

graphics;

audio; and

video.

10. A computer system, comprising:

a processor;

a memory storing instructions that when executed by the processor cause the computer system to perform a method, the method comprising;

displaying, by a first client device, a user interface, wherein the user interface includes a menu item associated with one or more messages sent by the first client device to other client devices, and wherein the one or more messages are sent via a first communication channel;

in response to a user selecting the menu item associated with the one or more sent messages sent by the first client device, displaying a forced-reminder-message-generation user interface, wherein the forced-reminder-message-generation user interface includes an input-control area, wherein the input-control area includes a communication-channel input control allowing the user to specify a second communication channel for delivering a user-generated forced-reminder message associated with a message sent by the first client device to a second client device and a timing-input control allowing the user specify to a time to deliver the user-generated forced-reminder message, and wherein the second communication channel is different from the first communication channel; and

in response to determining that the message sent to the second client device is not read by a second user of the second client device, delivering, by the first client device, the user-generated forced-reminder message to the second user via the second communication channel at the time specified by the user, wherein the second communication channel comprises at least one of;

a notification channel, a telephone channel, and a short-message-service (SMS) channel.

11. The computer system of claim 10, wherein the method further comprises:

displaying a forced-reminder user interface, which includes a content display area configured to display one or more forced-reminder messages;

wherein displaying a respective forced-reminder message comprises;

obtaining confirmation-status information associated the respective forced-reminder message; and

displaying the confirmation status information to indicate whether all, a portion of, or none of recipients of the respective forced-reminder message have confirmed the forced-reminder message.

12. The computer system of claim 10, wherein the input control area further includes:

a recipient input control allowing the user to specify one or more recipients of the user-generated forced-reminder message.

13. The computer system of claim 10, wherein the method further comprising:

in response to the user specifying the second communication channel as the telephone channel, making a voice call to the one or more specified recipients at the specified delivery time; and

in response to a recipient answering the voice call, playing the user-generated forced-reminder message to the recipient.

14. A method, comprising:

at a first point in time, transmitting, from a first client device to a second client device, a first message, wherein the first message is transmitted via a first communication channel;

displaying, by a user interface of the first client device, status information associated with the first message, wherein the status information indicates whether the first message has been read by a user of the second client device wherein the user interface includes an input-control area, wherein the input-control area includes a communication-channel input control allowing a user of the first client device to specify a second communication channel for delivering a user-generated forced-reminder message associated with the first message and a timing-input control allowing the user of the first client device to specify a time to deliver the user-generated forced-reminder message;

in response to determining that the first message sent to the second client device is not read by the user of the second client device, transmitting at the time specified by the user of the first client device, from the first client device to the second client device, the user-generated forced reminder message, wherein the user-generated forced reminder message includes the first message, wherein the user-generated forced reminder message is transmitted via the second communication channel specified by the user of the first client device, wherein the second communication channel is different from the first communication channel, and wherein the second communication channel comprises at least one of;

a notification channel, a telephone channel, and a short-message-service (SMS) channel; and

updating, by the user interface of the first client device, the status information associated with the first message.

15. The method of claim 14, wherein the first message includes one or more of:

text;

emoji;

graphics;

audio; and

video.

16. The method of claim 14, wherein updating the status information associated with the first message involves:

in response to the user of the second client device reading the second message, changing the status information associated with the first message from unread to read.

17. The method of claim 14, wherein transmitting the second message involves:

determining whether the first message has remained unread for a predetermined time interval; and

in response to the first message has remained unread for the predetermined time interval, transmitting the second message.