User device including secondary-touch elevator service request interface

• US 10,589,960 B2
• Filed: 07/31/2017
• Issued: 03/17/2020
• Est. Priority Date: 07/31/2017
• Status: Active Grant

• Current Assignee: Otis Elevator Company (Otis Worldwide Corp.)
• Original Assignee: Otis Elevator Company (Otis Worldwide Corp.)
• Inventors: Simcik, Paul A., Baldi, Emily, Sieka, Paul, Anderson, Matt, Sukovich, Chris, Weixlmann, Staci, Brothers, Sheryl, Daniels, Harrison, Dubois, Kelly Martin
• Primary Examiner(s): Warren, David S
• Application Number:
  US15/665,124
• Publication Number:
  US 20190031467A1
• Time in Patent Office: 960 Days
• Field of Search: 187389
• CPC Class Codes: B66B 1/3423 Control system configuration, i.e. lay-out
• CPC Class Codes: B66B 1/3461 between the elevator control system and remote or mobile stations
• CPC Class Codes: B66B 1/468 Call registering systems
• CPC Class Codes: B66B 2201/4653 wherein the call is registered using portable devices
• CPC Class Codes: G06F 2203/04803 Split screen, i.e. subdividing the display area or the window area into separate subareas
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04883 for inputting data by handwriting, e.g. gesture or text

Abstract

An elevator control system includes an elevator system with at least one elevator car configured to travel to a plurality of floors. An electronic controller controls the elevator system to deliver the elevator car to a given floor in response to an elevator car request. A mobile user includes a display screen and is installed with a secondary-touch detection system that detects a first touch action applied to the display screen and a second touch action applied to the display screen. The mobile user device launches a full service request user interface in response to detecting the first touch action, and performs at least one of launching a pop-up service request user interface and automatically communicates the elevator car request to the controller in response to detecting the second touch action.

Claims

1. An elevator control system comprising:

an elevator system including at least one elevator car configured to travel to a plurality of floors;

an electronic controller configured to control the elevator system to deliver the elevator car to a given floor among the plurality floors in response to an elevator car request; and

an electronic mobile user device in signal communication with the controller, the electronic mobile device including a display screen and installed with a secondary-touch detection system configured to detect a first touch action applied to the display screen and a second touch action applied to the display screen,

wherein the mobile user device launches a full service request user interface in response to detecting the first touch action, and performs at least one of launching a pop-up service request user interface and automatically communicates the elevator car request to the controller in response to detecting the second touch action.

2. The elevator control system of claim 1, wherein the first touch action is at least one of touching and releasing the of display screen, and a first pressure force applied to the display screen that is less than or equal to a pressure force threshold, and wherein the second touch action is a second pressing force applied to the display screen that exceeds the pressure force threshold.

3. The elevator control system of claim 1, wherein the first touch action is at least one of touching and releasing of the display screen, and a touch applied to the display screen that is less than or equal to a touching time threshold, and wherein the second touch action is a touch applied to the display screen that exceeds the touch time threshold.

4. The elevator control system of claim 1, wherein the pop-up service request user interface is displayed on a partial area of the display screen.

5. The elevator control system of claim 4, wherein a first total area of the pop-up service request user interface is less than a second total area of the display screen.

6. The elevator control system of claim 1, wherein the pop-up service request user interface lists at least one previously selected destination floor among the plurality of floors.

7. The elevator control system of claim 6, wherein the controller commands the requested elevator car to a previously selected destination floor selected by the user via the pop-up service request user interface.

8. The elevator control system of claim 7, wherein the controller is in signal communication with a security device, and wherein the pop-up service request user interface displays a selectable security disarming graphical indicator.

9. The elevator control system of claim 7, wherein the mobile device sends a disarm request to disarm the security device in response to selecting the security disarming graphical indicator from the pop-up service request user interface, and wherein the controller outputs a disarm command signal that automatically disarms the security device in response to receiving the disarm request.

10. The elevator control system of claim 2, wherein the controller automatically receives a current floor location of the mobile user device, and wherein the mobile user device requests delivery of the at least one elevator car to the current floor location in response to detecting the second touch action.

11. The elevator system of claim 10, wherein a most recent destination floor is detected by the mobile user device, and the current floor location is automatically set to the most recent destination floor in response to launching the pop-up service request user interface.

12. The elevator control system of claim 1, wherein the mobile device is at least one of a smart phone and a smart wearable device.

14. The mobile user device of claim 12, wherein the first touch action is at least one of touching and releasing the of display screen, and a first pressure force applied to the display screen that is less than or equal to a pressure force threshold, and wherein the second touch action is a second pressing force applied to the display screen that exceeds the pressure force threshold.

15. The mobile user device of claim 12, wherein the first touch action is at least one of touching and releasing of the display screen, and a touch applied to the display screen that is less than or equal to a touching time threshold, and wherein the second touch action is a touch applied to the display screen that exceeds the touch time threshold.

16. The mobile user device of claim 12, wherein the pop-up service request user interface is displayed on a partial area of the display screen, and wherein the pop-up service request user interface displays at least one previously selected destination floor among the plurality of floors.

17. The mobile user device of claim 16, wherein the displayed at least one previously selected destination floor is based on a current location of the mobile user device.

18. The mobile user device of claim 17, wherein the mobile device displays a first previously selected floor included in a first building when the mobile device is located at a first geographical location, and wherein the mobile device displays a second previously selected floor included in a second building when the mobile device is located at a second geographical location different from the first geographical location.

19. The mobile user device of claim 18, wherein the mobile user device determines the first and second geographical locations based on at least one of global satellite position (GPS) information and a location acknowledgement (ACK) signal output from an elevator controller included in the first and second buildings.

13. A mobile user device comprising:

a display screen; and

a secondary-touch detection system configured to detect a first touch action applied to the display screen and a second touch action applied to the display screen,

wherein the mobile user device launches a full service request user interface in response to detecting the first touch action, and in response to detecting the second touch action performs at least one of launching a pop-up service request user interface and automatically communicating an elevator car request to a controller configured to command delivery of at least one elevator car to a given floor among the plurality.

20. A method of communicating an elevator car request, the method comprising:

physically touching a display screen installed on an electronic mobile device;

detecting, via a secondary-touch detection system installed on the mobile user device, at least one of a first touch action applied to the display screen and a second touch action applied to the display screen,

launching, via an electronic controller installed on the mobile device, a full service request user interface in response the first touch action; and

performing at least one of launching, via the controller, a pop-up service request user interface and automatically communicating, via the controller, the elevator car request to an electronic elevator controller configured to command delivery of an elevator car to a requested floor among a plurality floors according elevator car request.