Intelligent subscriber profile control and management

• US 10,609,214 B2
• Filed: 06/10/2016
• Issued: 03/31/2020
• Est. Priority Date: 10/23/2015
• Status: Active Grant

• Current Assignee: Broadsource Group Pty Ltd.
• Original Assignee: Broadsource Group Pty Ltd.
• Inventors: Faltyn, Haydn, Gliana, Michael
• Primary Examiner(s): Al Aubaidi, Rasha S
• Application Number:
  US15/178,572
• Publication Number:
  US 20170118333A1
• Time in Patent Office: 1,390 Days
• Field of Search: 37920101-20102, 37921002, 37921101-21104
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 1/72451 according to schedules, e.g. using calendar applications
• CPC Class Codes: H04M 1/72454 according to context-related or environment-related conditions
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04M 3/42238 in systems with telephone lines with multiple users
• CPC Class Codes: H04M 3/42323 PBX's with CTI arrangements
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 4/50 Service provisioning or reconfiguring

Abstract

A system for dynamic profile and persona management, comprising a profile and persona management server that receives device event information from a user device, and compares the event information to a feature bundle, the feature bundle corresponding to a set of feature configurations, and directs the operation of a telephony control system based on the feature configurations. The system also comprises a database for storing feature configurations and feature bundles.

Claims

1. A system for automated telephony control system feature management, comprising:

a feature configuration database comprising a plurality of pre-defined telephony control system feature configurations; and

a telephony control system feature manager comprising at least a plurality of programming instructions stored in a memory and operating on a processor of a telephony control system and configured to;

receive device event information from a user device associated with the telephony control system;

automatically create a feature configuration for the user device based on the device event information or select a pre-defined feature configuration for the user device from the feature configuration database based on the device event information; and

direct the operation of the telephony control system by activating, modifying, or deactivating one or more features of the telephony control system based on the created or selected feature configuration.

2. The system of claim 1, wherein one or more of the feature configurations is contained in a feature bundle.

3. The system of claim 1, wherein the creation or selection of a feature configuration is influenced by one or more feature policies.

4. A method automated telephony control system feature management, comprising the steps of:

receiving the device event information from a user device associated with a telephony control system at a telephony control system feature manager comprising at least a plurality of programming instructions stored in a memory and operating on a processor of the telephony control system;

automatically creating feature configuration for the user device based on the device event information or selecting a pre-defined feature configuration for the user device from a feature configuration database based on the device event information; and

directing the operation of the telephony control system by activating, modifying, or deactivating one or more features of the telephony control system on the created or selected feature configuration.

5. The method of claim 4, wherein one or more of the feature configurations is contained in a feature bundle.

6. The method of claim 5, further comprising the step of influencing the creation or selection of a feature configuration using one or more feature policies.