Instant delivery of messages

• US 10,616,158 B2
• Filed: 12/22/2015
• Issued: 04/07/2020
• Est. Priority Date: 03/06/2015
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Parthasarathy, Krishna Kumar, Whalen, William James, Sturgeon, Jonathan, Mahapatro, Neelamadhaba, Kapoor, Salil, Gupta, Piyush, Cranston, Wayne Merl, Sigalov, Faina
• Primary Examiner(s): Keller, Michael A
• Application Number:
  US14/978,239
• Publication Number:
  US 20160261534A1
• Time in Patent Office: 1,568 Days
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

Technologies are described herein for providing instant processing of email messages. In particular, instant processing of email messages is provided for sending emails to allow for instant communication and collaboration. According to one aspect presented herein, a method is provided for instant or near instant delivery of a message across multiple organizations. The method includes receiving the message from a client. Additionally, the method sends the message via email to multiple recipients across multiple organizations.

Claims

1. A computer-implemented method for expediting delivery of select messages, wherein the computer-implemented method comprises:

receiving a plurality of messages from a client;

in response to determining when a number of recipients listed in a first message of the plurality of messages exceeds a threshold, causing a communication of the first message to a mailbox of one or more recipients listed in the first message by the use of a set of operations that includes a queuing process for delivering the first message to the recipient mailbox of one or more recipients listed in the first message; and

in response to determining when a number of recipients listed in a second message of the plurality of messages does not exceed the threshold, causing a communication of the second message using a subset of the set of operations that excludes the queuing process for expediting delivery of the second message to a recipient mailbox of the recipients listed in the second message.

2. The method of claim 1, wherein sending the message comprises crossing the message from a first tenant of a multi-tenant system to the one or more recipients associated with a second tenant of the multi-tenant system.

3. The method of claim 1, wherein sending the message to a first recipient of the one or more recipients comprises writing the message in a mailbox of the first recipient;

and

wherein sending the message to a second recipient of the one or more recipients comprises sending the message utilizing a processing hub configured with an email protocol.

4. The method of claim 3, wherein the email protocol comprises at least one of a Simple Mail Transfer Protocol (SMTP), an Internet Message Access Protocol (IMAP), a Hypertext Transfer Protocol (HTTP), a Post Office Protocol (POP) and a Messaging Application Programming Interface (MAPI).

5. The method of claim 1, wherein the direct delivery system does not include queuing.

6. The method of claim 1, wherein the one or more recipients includes a first recipient and a second recipient respectively associated with a first recipient mailbox that is associated with a first tenant of a multi-tenant system and a second recipient mailbox that is associated with a second tenant of the multi-tenant system, and wherein sending the message comprises sending the message via different paths to the first recipient mailbox associated with the first tenant and to the second recipient mailbox associated with the second tenant.

7. The method of claim 1, wherein the direct delivery system further includes creating copies for redundancy for high availability.

8. A system for expediting delivery of select messages, the system comprising:

a processor; and

a memory in communication with the processor, the memory having computer-readable instructions stored thereupon that, when executed by the processor, cause the processor to perform a method comprising

receiving a plurality of messages to be sent, and

determining that a first message of the plurality of messages qualifies for a processing hub delivery when a number of recipients listed in the first message exceeds a threshold;

in response to determining that the number of recipients listed in the first message exceeds the threshold, causing a communication of the first message to a mailbox of the recipients by the use of the processing hub having a set of operations that includes a queuing process for delivering the message to at least one recipient mailbox of the recipients listed in the first message;

determining that a second message of the plurality of messages qualifies for a direct delivery system when a number of recipients listed in the second message does not exceed the threshold; and

in response to determining that the number of recipients listed in the second message does not exceed the threshold, causing a communication of the second message using the direct delivery system having a subset of the set of operations that excludes the queuing process for expediting delivery of the second message to a recipient mailbox of the recipients listed in the second message.

9. The system of claim 8, wherein sending the message comprises crossing the message from a first tenant of a multi-tenant system to the at least one recipient associated with a second tenant of the multi-tenant system.

10. The system of claim 8, wherein the direct delivery system further includes at least one operation including creating copies of the message and a resolving process.

11. The system of claim 8, wherein the at least one recipient includes a first recipient and a second recipient respectively associated with a first recipient mailbox that is associated with a first tenant of a multi-tenant system and a second recipient mailbox that is associated with a second tenant of the multi-tenant system, and wherein sending the message comprises sending the message via different paths to the first recipient mailbox associated with the first tenant and to the second recipient mailbox associated with the second tenant.

12. The system of claim 11, wherein sending the message to a first recipient of the at least one recipient comprises writing the message in a mailbox of the first recipient;

and

wherein sending the message to a second recipient of the at least one recipient comprises sending the message utilizing a processing hub based on an email protocol.

13. The system of claim 12, wherein the email protocol comprises at least one of Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), Internet Message Access Protocol (IMAP), Post Office Protocol (POP) and Messaging Application Programming Interface (MAPI).

14. The system of claim 8, wherein the direct delivery system further comprises an operation for malware scanning.

15. The system of claim 8, wherein the direct delivery system comprises an operation for compliance checking.

16. The system of claim 8, wherein the direct delivery system comprises an operation for SPAM filtering.

17. A computer-implemented method for expediting delivery of select messages, wherein the computer-implemented method comprises:

receiving a plurality of messages to be sent to a plurality of recipients;

determining that a first message of the plurality of messages qualifies for a processing hub delivery when a number of recipients listed in the first message exceeds a threshold;

in response to determining when the number of recipients listed in the first message exceeds the threshold, causing a communication of the first message to a mailbox of one or more recipients listed in the first message by the use of a set of operations that includes a queuing process for delivering the first message to the recipient mailbox of one or more recipients listed in the first message;

determining that a second message of the plurality of messages qualifies for a direct delivery system when a number of recipients listed in the second message does not exceed the threshold; and

in response to determining when the number of recipients listed in the second message does not exceed the threshold, causing a communication of the second message using the direct delivery system having a subset of a set of operations that excludes the queuing process for expediting delivery of the second message to a recipient mailbox of the recipients listed in the second message.

18. The method of claim 17, wherein sending the message to a first recipient of the one or more recipients comprises writing the message in a mailbox of the first recipient;

and

wherein sending the message to a second recipient of the one or more recipients comprises sending the message utilizing a processing hub based on an email protocol.

19. The method of claim 18, wherein the email protocol comprises at least one of Simple Mail Transfer Protocol (SMTP), Internet Message Access Protocol (IMAP), Hypertext Transfer Protocol (HTTP), Post Office Protocol (POP) and Messaging Application Programming Interface (MAPI).

20. The method of claim 17, further comprising in response to determining when the number of recipients listed in the message exceeds one or more thresholds, sending the message to a mailbox of one or more recipients of the message by the use of the processing hub having the set of operations that includes the queuing process for delivering the message to the recipient mailbox.

21. The method of claim 20, wherein the one or more recipients includes a first recipient and a second recipient respectively associated with a first recipient mailbox that is associated with a first tenant of a multi-tenant system and a second recipient mailbox that is associated with a second tenant of the multi-tenant system, and wherein sending the message comprises sending the message via different paths to the first recipient mailbox associated with the first tenant and to the second recipient mailbox associated with the second tenant.