Public wireless network performance management system with mobile device data collection agents
First Claim
Patent Images
1. A method for managing performance in a communications environment comprising multiple different networks that include public and/or private data networks, the method comprising:
- receiving from a plurality of mobile devices arranged as network terminal nodes located at respective current locations within the communications environment, data specific to each of a plurality of network interfaces for each of the plurality of mobile devices, which was simultaneously collected by each of the plurality of mobile devices for each of the multiple different networks to which each of the plurality of mobile devices are connected at the respective current locations, the data being related to at least one of service coverage;
service quality; and
usage of the public and/or private data networks for enterprise clients; and
graphically displaying the collected data from the multiple different networks to at least one of track, troubleshoot, and analyze the one of the service coverage;
the service quality; and
the usage of the public and/or private data networks for the enterprise clients at the respective current locations.
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Abstract
A wireless network performance management system and method. The system includes at least one collection agent for collecting data related to at least one of service coverage; service quality; and usage of public and/or private data networks for enterprise clients, and a reporting unit to graphically represent the collected data to at least one of track, troubleshoot, and analyze the one of the service coverage; the service quality; and the usage of public and/or private data networks for the enterprise clients.
44 Citations
10 Claims
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1. A method for managing performance in a communications environment comprising multiple different networks that include public and/or private data networks, the method comprising:
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receiving from a plurality of mobile devices arranged as network terminal nodes located at respective current locations within the communications environment, data specific to each of a plurality of network interfaces for each of the plurality of mobile devices, which was simultaneously collected by each of the plurality of mobile devices for each of the multiple different networks to which each of the plurality of mobile devices are connected at the respective current locations, the data being related to at least one of service coverage;
service quality; and
usage of the public and/or private data networks for enterprise clients; andgraphically displaying the collected data from the multiple different networks to at least one of track, troubleshoot, and analyze the one of the service coverage;
the service quality; and
the usage of the public and/or private data networks for the enterprise clients at the respective current locations. - View Dependent Claims (2, 3, 4, 5)
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6. A system for managing performance in a communications environment comprising multiple different networks that include public and/or private data networks, the system comprising:
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a processor; and a memory including instructions that, when executed by the processor, cause the processor to perform operations including; receiving from a plurality of mobile devices arranged as network terminal nodes located at respective current locations within the communications environment, data specific to each of a plurality of network interfaces for each of the plurality of mobile devices, which was simultaneously collected by each of the plurality of mobile devices for each of the multiple different networks to which each of the plurality of mobile devices are connected at the respective current locations, the data being related to at least one of service coverage;
service quality; and
usage of the public and/or private data networks for enterprise clients; andgraphically displaying the collected data from the multiple different networks to at least one of track, troubleshoot, and analyze the one of the service coverage;
the service quality; and
the usage of the public and/or private data networks for the enterprise clients at the respective current locations. - View Dependent Claims (7, 8, 9, 10)
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Specification