Handling conferences using highly-distributed agents

  • US 10,623,576 B2
  • Filed: 04/09/2018
  • Issued: 04/14/2020
  • Est. Priority Date: 04/17/2015
  • Status: Active Grant
First Claim
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1. A method comprising:

  • sending from a client device a request to join a conference at a cloud-based controller;

    storing, in response to a response from the controller, (a) a first address of a cluster of on-premises media agents disposed at a physical location of an enterprise and (b) a second address of cloud-based media agents disposed at a cloud location that is remote from the physical location of the enterprise;

    selecting at least one on-premises media agent or at least one cloud-based media agent to handle the request, comprising;

    selecting the first address in response to the cluster of on-premises media agents having sufficient capacity to handle the request; and

    selecting the second address in response to the cluster of on-premises media agents lacking sufficient capacity to handle the request.

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