Media management system supporting a plurality of mobile devices

• US 10,649,624 B2
• Filed: 12/30/2015
• Issued: 05/12/2020
• Est. Priority Date: 11/22/2006
• Status: Active Grant

• Current Assignee: Qualtrics LLC (SAP SE)
• Original Assignee: Qualtrics LLC (SAP SE)
• Inventors: Rao, Bindu Rama
• Primary Examiner(s): Hammonds, Marcus
• Application Number:
  US14/985,344
• Publication Number:
  US 20160119439A1
• Time in Patent Office: 1,595 Days
• Field of Search: 4554141-4144
• CPC Class Codes: G06F 16/2358 Change logging, detection, and notification replication G06F16/27
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/9538 Presentation of query results
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0245 Surveys
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: H04L 67/06 specially adapted for file transfer, e.g. file transfer protocol [FTP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04N 21/812 involving advertisement data advertising per se G06Q30/02

Abstract

An interactive media management server that facilitates management of interactive media and delivery of such interactive media. It comprises a first interface to an interactive media distribution server communicatively coupled to a plurality of mobile devices, and a second interface to a service provider system or a content provider system. It comprises a manager module for managing creation, distribution and tracking of a plurality of interactive media. The manager module, via the second interface, manages the delivery of the plurality of interactive media from the service provider system or the content provider system, and the communication of user responses to the plurality of interactive media to the corresponding service provider system or content provider system.

Claims

1. A method comprising:

receiving, from a client device associated with a user, a request for an initial portion of an electronic survey;

based on geographic location information received from the client device, determining a geographic locale and a local language for the client device;

providing, to the client device, the initial portion of the electronic survey for a first graphical presentation within a graphical user interface for the client device, the initial portion of the electronic survey comprising an initial survey question in the local language and selectable options corresponding to an initial set of survey responses in the local language to the initial survey question;

receiving, from the client device, a request for an additional portion of the electronic survey;

based in part on the geographic locale for the client device, creating, by at least one processor, a customized remaining portion of the electronic survey for a second graphical presentation within the graphical user interface for the client device by selecting a subsequent survey question in the local language customized for the geographic locale and selectable options corresponding to a subsequent set of survey responses in the local language to the subsequent survey question; and

providing, to the client device, the customized remaining portion of the electronic survey for the second graphical presentation within the graphical user interface for the client device.

2. The method of claim 1, wherein receiving the request for the additional portion of the electronic survey is in response to the client device sending a survey response to the initial survey question in the local language from the initial set of survey responses in the local language.

3. The method of claim 1, further comprising:

identifying an additional survey question customized for the geographic locale; and

creating the customized remaining portion of the electronic survey by selecting the additional survey question customized for the geographic locale within the customized remaining portion.

4. The method of claim 3, further comprising receiving, from the client device, survey responses in the local language to the subsequent survey question customized for the geographic locale and the additional survey question customized for the geographic locale.

5. The method of claim 4, further comprising generating a customized report for the geographic locale.

6. The method of claim 5, wherein the customized report for the geographic locale comprises the survey responses to the subsequent survey question customized for the geographic locale and the addition survey question customized for the geographic locale.

7. The method of claim 1, further comprising:

receiving, from the client device, an indication of interest by the user in the initial portion of the electronic survey; and

creating the customized remaining portion of the electronic survey for the second graphical presentation within the graphical user interface for the client device based in part on the indication of interest by the user in the initial portion of the electronic survey.

8. The method of claim 1, wherein:

the initial survey question in the local language comprises an invitation to the user to participate in the electronic survey; and

the request for the additional portion of the electronic survey comprises a survey response from the initial set of survey responses in the local language comprising an acceptance of the invitation.

9. The method of claim 1, further comprising receiving a target geographic locale for the electronic survey.

10. The method of claim 9, further comprising identifying the user by matching the target geographic locale with geographic profile information within a user profile of the user.

11. A system, comprising:

at least one processor; and

at least one non-transitory computer readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to;

receive, from a client device associated with a user, a request for an initial portion of an electronic survey;

based on geographic location information received from the client device, determine a geographic locale and a local language for the client device;

provide, to the client device, the initial portion of the electronic survey for a first graphical presentation within a graphical user interface for the client device, the initial portion of the electronic survey comprising an initial survey question in the local language and selectable options corresponding to an initial set of survey responses in the local language to the initial survey question;

receive, from the client device, a request for an additional portion of the electronic survey;

based in part on the geographic locale for the client device, create a customized remaining portion of the electronic survey for a second graphical presentation within the graphical user interface for the client device by selecting a subsequent survey question in the local language customized for the geographic locale and selectable options corresponding to a subsequent set of survey responses in the local language to the subsequent survey question; and

provide, to the client device, the customized remaining portion of the electronic survey for the second graphical presentation within the graphical user interface for the client device.

12. The system of claim 11, further comprising instructions that, when executed by the at least one processor, cause the system to:

receive, from the client device, a survey response from the subsequent set of survey responses in the local language to the subsequent survey question within the customized remaining portion of the electronic survey; and

associate the survey response with the geographic locale for the client device.

13. The system of claim 12, further comprising instructions that, when executed by the at least one processor, cause the system to:

identify a plurality of geographic locales corresponding to a plurality of client devices, wherein each client device of the plurality of client devices provides to the system particular geographic location information; and

administer electronic surveys in a plurality of local languages to a plurality of additional users via the plurality of client devices based in part on the geographic locales corresponding to each client device of the plurality of client devices.

14. The system of claim 13, further comprising instructions that, when executed by the at least one processor, cause the system to associate survey responses from each client device of the plurality of client devices with a corresponding geographic locale for each client device.

15. The system of claim 14, further comprising instructions that, when executed by the at least one processor, cause the system to generate a response report comprising the survey response from the client device and the survey responses from each of the plurality of client devices organized by geographic locations.

16. The system of claim 14, further comprising instructions that, when executed by the at least one processor, cause the system to generate a response report for a defined geographic region, wherein the response report for the geographic region comprises survey responses associated with geographic locales located within the geographic region.

17. A non-transitory computer readable storage media storing instructions thereon that, when executed by a processor, cause a computer system to:

receive, from a client device associated with a user, a request for an initial portion of an electronic survey;

based on geographic location information received from the client device, determine a geographic locale and a local language for the client device;

provide, to the client device, the initial portion of the electronic survey for a first graphical presentation within a graphical user interface for the client device, the initial portion of the electronic survey comprising an initial survey question in the local language and selectable options corresponding to an initial set of survey responses in the local language to the initial survey question;

receive, from the client device, a request for an additional portion of the electronic survey;

based in part on the geographic locale for the client device, create a customized remaining portion of the electronic survey for a second graphical presentation within the graphical user interface for the client device by selecting a subsequent survey question in the local language customized for the geographic locale and selectable options corresponding to a subsequent set of survey responses in the local language to the subsequent survey question; and

provide, to the client device, the customized remaining portion of the electronic survey for the second graphical presentation within the graphical user interface for the client device.

18. The non-transitory computer readable storage media of claim 17, further comprising instructions that, when executed by the processor, cause the computer system to:

receive, from the client device, an initial survey response from the initial set of survey responses in the local language to the initial survey question in the local language and a subsequent response from the subsequent set of survey responses in the local language to the subsequent survey question in the local language; and

associate the initial survey response and the subsequent survey response with the geographic locale for the client device.

19. The non-transitory computer readable storage media of claim 18, further comprising instructions that, when executed by the processor, cause the computer system to create a customized response report comprising the initial survey response and the subsequent survey response associated with the geographic locale.

20. The non-transitory computer readable storage media of claim 19, further comprising instructions that, when executed by the processor, cause the computer system to provide the customized response report to a service provider that subscribed to receive response reports associated with the geographic locale.