Systems and methods for take-out order analytics

• US 10,679,278 B2
• Filed: 08/21/2018
• Issued: 06/09/2020
• Est. Priority Date: 05/10/2011
• Status: Active Grant

• Current Assignee: RRT Holdings, LLC
• Original Assignee: RRT Holdings, LLC
• Inventors: Harman, Brett
• Primary Examiner(s): Hayles, Ashford S
• Application Number:
  US16/107,281
• Publication Number:
  US 20180357708A1
• Time in Patent Office: 658 Days
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/29 characterised by micropayments
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0605 Supply or demand aggregation
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Systems and methods for take-out order management and analysis. In an embodiment, for each of a plurality of restaurants, an interactive menu associated with the restaurant is provided to a plurality of users, a plurality of orders are received from the plurality of users, and the plurality of orders are sent to the restaurant. Order information related to the plurality of orders and the plurality of users is stored in at least one database, and analyzed.

Claims

1. A system for take-out order management and sharing, the system comprising:

a memory configured to store menu items of a plurality of different restaurants; and

one or more processors coupled to the memory and configured to,

communicate with point-of-sale (POS) systems of the plurality of different restaurants;

receive information associated with a first user and a second user from one or more social networking sites via at least one application programming interface (API);

receive a first portion of a group take-out order associated with the first user for a selected restaurant of the plurality of different restaurants;

receive an indication to include a second user in the group take-out order;

transmit an interactive menu for the selected restaurant to a device of the second user, the interactive menu displaying menu items in an arrangement based on the first portion of the group take-out order;

receive, from the device the second user, a second portion of the group take-out order; and

transmit the group take-out order to a POS system of the selected restaurant.

2. The system of claim 1, wherein the indication from the first user includes contact information for the second user.

3. The system of claim 1, wherein the one or more processors is further configured to utilize the at least one API to invite a plurality of second users through the one or more social networking sites.

4. The system of claim 3, wherein the one or more processors is further configured to retrieve contact information for each of the plurality of second users from at least one of the one or more social networking sites utilizing the at least one API.

5. The system of claim 4, wherein the one or more processors is further configured to:

determine, based at least in part on the information received from the one or more social networking sites, at least one of an up-sell option and a promotional offer; and

provide the at least one of the up-sell option and the promotional offer to the plurality of second users during order entry.

6. The system of claim 4, wherein the contact information for the plurality of second users comprises an email address associated with each of the plurality of second users.

7. The system of claim 6, wherein the one or more processors is configured to send an invitation in an email to the email address associated with each of the plurality of second users.

8. The system of claim 7, wherein the invitation comprises a link to a user interface for joining the group take-out order.

9. The system of claim 1, wherein the one or more processors is further configured to receive, from the device of the first user, a cut-off time for the second user to join the group take-out order.

10. The system of claim 1, wherein the one or more processors is further configured to receive, from the device of the first user, a payment distribution based on prices for respective portions of the group take-out order;

and

charge an amount to each of the first user and the second user according to the payment distribution.

11. A method for take-out order management and sharing, the method comprising:

communicating, by one or more processors, with point-of-sale (POS) systems of a plurality of different restaurants;

receiving, at the one or more processors, information associated with a first user and a second user one or more social networking sites via at least one application programming interface (API);

receiving, at the one or more processors, a first portion of a group take-out order associated with the first user for a selected restaurant of the plurality of different restaurants;

receiving, at the one or more processors, an indication to include the second user in the group take-out order;

transmitting, by the one or more processors, an interactive menu for the selected restaurant to a device of the second user, the interactive menu displaying menu items in an arrangement based on the first portion of the group take-out order;

receiving, at the one or more processors, from the device of the second user, a second portion of the group take-out order; and

transmitting, by the one or more processors, the group take-out order to a POS system of the selected restaurant.

12. The method of claim 11, wherein the indication from the first user includes contact information for the second user.

13. The method of claim 11, further comprising utilizing the at least one API to invite a plurality of second users through the one or more social networking sites.

14. The method of claim 13, further comprising:

by the one or more processors, retrieving contact information for each of the plurality of second users from at least one of the one or more social networking sites utilizing the at least one API.

15. The method of claim 14, further comprising:

by the one or more processors;

determining, based at least in part on the information received from the one or more social networking sites, at least one of an up-sell option and a promotional offer; and

providing the at least one of the up-sell option and the promotional offer to the plurality of second users during order entry.

16. The method of claim 14, wherein the contact information for the plurality of second users comprises an email address associated with each of the plurality of second users.

17. The method of claim 16, further comprising:

sending, by the one or more processors, an invitation in an email to the email address associated with each of the plurality of second users.

18. The method of claim 17, wherein the invitation comprises a link to a user interface for joining the group take-out order.

19. The method of claim 11, further comprising:

receiving, by the one or more processors, a cut-off time for the second user to join the group take-out order from the device of the first user.

20. The method of claim 11, further comprising:

receiving, at the one or more processors, from the device of the first user, a payment distribution based on prices for respective portions of the group take-out order; and

charging, by the one or more processors, an amount to each of the first user and the second user according to the payment distribution.