Method and an apparatus for controlling an emergency communication

• US 10,701,540 B2
• Filed: 03/24/2017
• Issued: 06/30/2020
• Est. Priority Date: 03/24/2016
• Status: Active Grant

• Current Assignee: GuardianX Technologies Oy
• Original Assignee: GuardianX Technologies Oy
• Inventors: Kavantsaari, Marc-Johann
• Primary Examiner(s): Wyche, Myron
• Application Number:
  US16/087,691
• Publication Number:
  US 20190110181A1
• Time in Patent Office: 1,194 Days
• CPC Class Codes: G08B 25/001 Alarm cancelling procedures or alarm forwarding decisions, e.g. based on absence of alarm confirmation
• CPC Class Codes: G08B 25/005 Alarm destination chosen according to a hierarchy of available destinations, e.g. if hospital does not answer send to police station
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

According to an aspect, there is provided a method and an apparatus for controlling an emergency communication. A signal indicating an emergency relating to a user of a user device is detected. A search is performed for valid recipients for an emergency communication relating to the emergency, a valid recipient being determined based at least on online status of the recipient and/or spatial and/or temporal distance between the user and the valid recipient. At least one valid recipient found in the search is selected and transmission of the emergency communication is caused to at least one user device corresponding to the at least one selected valid recipient.

Claims

1. A method for controlling an emergency communication, the method comprising:

detecting, by at least one processing unit, a signal indicating an emergency relating to a user of a user device;

searching, by the at least one processing unit, for valid recipients for an emergency communication relating to the emergency, a valid recipient being determined based at least one-online status of the recipient and/or the spatial and/or temporal distance between the user device and a recipient device of the valid recipient;

selecting, by the at least one processing unit, at least one valid recipient found in the search;

causing, by the at least one processing unit, transmission of the emergency communication to a recipient device corresponding to the at least one selected valid recipient; and

directing the search to one of the following;

all online recipients, online recipients with the most recent online timestamp, and/or online recipients having the most recent location within a predetermined spatial and/or temporal distance from the user device.

2. The method according to claim 1, further comprising:

directing the search to one of the following;

all offline recipients, offline recipients with the most recent online timestamp, and offline recipients having the most recent location within a predetermined spatial and/or temporal distance from the user device.

3. The method according to claim 1, further comprising:

directing the search to offline recipients that are, according to a probability, most likely within a predetermined spatial and/or temporal distance from the user device, said probability being based on determined statistical or any other amount of online activity from a specific location or address.

4. The method according to claim 1, further comprising at least one of the following:

continuously updating the search results;

updating the search results after a search timer expires or after a certain time limit;

updating the search results when a new valid recipient needs to be selected; and

performing a single search in response to receiving the signal indicating the emergency, the search results of the single search comprises a predetermined number of valid recipients.

5. The method according to claim 1, further comprising:

organizing, by the at least one processing unit, the at least one valid recipient found in the search according to the shortest spatial and/or temporal distance between the user device and the recipient device of each valid recipient; and

selecting, by the at least one processing unit, the at least one valid recipient based on the organized search.

6. The method according to claim 1, further comprising:

organizing, by the at least one processing unit, the at least one valid recipient found in the search according to at least online timestamp, most recent online timestamp and/or timestamp for location update; and

selecting, by the at least one processing unit, the at least one valid recipient based on the organized search.

7. The method according to claim 1, further comprising:

selecting a predetermined number of new valid recipients when a timer expires, after a certain time limit and/or when the number of arrived or acknowledged recipients has not reached a predetermined limit.

8. The method according to claim 1, further comprising:

determining, by the at least one processing unit, that no acknowledgement has been received within a recipient specific acknowledgement time limit from a selected valid recipient to which the emergency communication was caused to be sent;

optionally deselecting the previously selected valid recipient from which no acknowledgement has been received within a recipient specific acknowledgement time limit;

selecting, by the at least one processing unit, a new valid recipient; and

causing, by the at least one processing unit, transmission of the emergency communication to a recipient device corresponding to the selected new valid recipient.

9. The method according to claim 1, further comprising:

determining, by the at least one processing unit, that a recipient device of a recipient is within a predetermined spatial and/or temporal distance from the user device; and

excluding, by the at least one processing unit, the recipient from the search for and/or selection of valid recipients.

10. The method according to claim 1, further comprising:

determining, by the at least one processing unit, at least one of the following;

no new valid online recipients are available;

a general timer started when the emergency communication was transmitted to a first selected valid recipient has expired or a certain time limit has expired; and

the number of acknowledged and/or arrived recipients has not reached a predetermined limit;

selecting at least one offline recipient; and

causing transmission of the emergency communication to an offline recipient device corresponding to the at least one selected offline recipient.

11. The method according to claim 10, further comprising:

organizing, by the at least one processing unit, the offline recipients found in the search according to the most recent online time stamp; and

selecting, by the at least one processing unit, the at least one offline recipient based on the organized search.

12. The method according to claim 10, further comprising:

organizing, by the at least one processing unit, the offline recipients found in the search according to the spatial and/or temporal distance between the user device and the latest location of an offline recipient device of an offline recipient; and

selecting, by the at least one processing unit, the at least one offline recipient based on the organized search, optionally at least the one with the shortest distance.

13. The method according to claim 1, further comprising:

initiating, by the at least one processing unit, a canceling timer;

providing, by the at least one processing unit, the canceling timer via a user interface to the user; and

canceling, by the at least one processing unit, the emergency communication if receiving a cancel confirmation from the user before the canceling timer expires.

14. The method according to claim 1, further comprising:

delaying, by the at least one processing unit, the transmission of the emergency communication to the recipient device corresponding to the at least one selected valid recipient by a delay time amount after receiving the signal indicating the emergency relating to the user of the user device; and

causing, by the at least one processing unit, transmission of the emergency communication to the recipient device corresponding to the at least one selected valid recipient if receiving no cancel confirmation from the user during the delay time amount.

15. The method according to claim 1, further comprising:

detecting, by the at least one processing unit, a deviation from an expected behavior of the user according to selected criterion; and

initiating, by the at least one processing unit, the signal indicating the emergency relating to the user of the user device.

16. The method according to claim 15, further comprising:

requesting, by the at least one processing unit, a confirmation from the user after detecting the deviation from the expected behavior of the user; and

automatically initiating, by the at least one processing unit, the signal indicating the emergency relating to the user of the user device when receiving no confirmation from the user within a predetermined time limit.

17. The method according to claim 15, wherein the deviation from the expected behavior comprises at least one of the following:

deviation from an expected and;

or predetermined route;

acceleration or deceleration;

a missed estimated time of arrival;

an increase in the estimated time of arrival;

distance to/from a predetermined location;

detected strange, deviant or unexpected movement by the user;

detected strange, deviant, unexpected movement by the user device or directed to the user device;

immobility;

and a variation in a body function, such as an increase or a decrease in a pulse rate.

18. The method according to claim 1, further comprising:

detecting, by the at least one processing unit, an event concerning the location of the user of the user device; and

requesting, by the at last one processing unit, a safety confirmation from the user after detecting the event.

19. The method according to claim 1, further comprising:

requesting, by the at least one processing unit, a safety confirmation from the user of the user device when the user and/or a recipient and/or a contact reaches a predetermined location or departs from a predetermined location.

20. The method according to claim 18, further comprising:

automatically initiating, by the at least one processing unit, the signal indicating the emergency relating to the user of the user device when receiving no confirmation from the user within a predetermined time limit.

21. The method according to claim 1, further comprising:

causing transmission, by the at least one processing unit, of a safety confirmation when the user reaches a predetermined location or departs from a predetermined location.

22. A computer program product embodied in a computer-readable non-transitory medium, which when executed by an apparatus, causes the apparatus to detect a signal indicating an emergency relating to a user of a user device;

search for valid recipients for an emergency communication relating to the emergency, a valid recipient being determined based at least on online status of the recipient and/or spatial and/or temporal distance between the user device and a recipient device of the valid recipient;

select at least one valid recipient found in the search; and

cause transmission of the emergency communication to a recipient device corresponding to the at least one selected valid recipient; and

directing the search to one of the following;

all online recipients, online recipients with the most recent online timestamp, and/or online recipients having the most recent location within a predetermined spatial and/or temporal distance from the user device.

23. An apparatus for controlling an emergency communication, the apparatus comprising:

at least one processing unit;

at least one memory;

wherein the at least one memory stores program instructions that, when executed by the at least one processing unit, cause the apparatus to;

detect a signal indicating an emergency relating to a user of a user device;

search for valid recipients for an emergency communication relating to the emergency, a valid recipient being determined based at least on online status of the recipient and/or spatial and/or temporal distance between the user device and a recipient device of the valid recipient;

select at least one valid recipient found in the search; and

cause transmission of the emergency communication to a recipient device corresponding to the at least one selected valid recipient; and

directing the search to one of the following;

all online recipients, online recipients with the most recent online timestamp, and/or online recipients having the most recent location within a predetermined spatial and/or temporal distance from the user device.