System and method for promoting enterprise adoption of a web-based collaboration environment

• US 10,713,624 B2
• Filed: 11/17/2017
• Issued: 07/14/2020
• Est. Priority Date: 02/24/2012
• Status: Active Grant

• Current Assignee: Box Incorporated
• Original Assignee: Box Incorporated
• Inventors: Savage, John Brandon, Evans-Pratt, Thomas
• Primary Examiner(s): Nguyen, Minh Chau
• Application Number:
  US15/816,933
• Publication Number:
  US 20180107980A1
• Time in Patent Office: 970 Days
• Field of Search: 709204
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services

Abstract

System and method for promoting enterprise adoption of a web-based collaboration environment are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, for detecting eligibility of a user having an account in the web-based collaboration environment, for the user to invite additional users to join the web-based collaboration environment, providing the user with a mechanism to invite the additional users to join the web-based collaboration environment to create accounts with enhanced features, and/or sending, to those of the additional users who qualify, an invitation to create new accounts in the web-based collaboration environment, those of the additional users who qualify are affiliated with the enterprise of the user having the account. The new accounts that are created include the enhanced features.

Claims

1. A method for promoting enterprise adoption of a collaboration platform accessible as a cloud-based service, the collaboration platform including a plurality of enterprise-specific deployments, the method comprising:

receiving, from a computing device of a current user of a particular enterprise deployment of the collaboration platform, identifying information for a group of potential additional users;

wherein the particular enterprise deployment of the collaboration platform includes a plurality of shared work items stored in a plurality of workspaces, the plurality of shared work items accessible to collaborators affiliated with the particular enterprise;

identifying enterprise affiliations for the group of potential additional users based on domain information included in the received identifying information;

identifying one or more eligible potential users from the group of potential additional users that are affiliated with the same particular enterprise as the current user based on the identified enterprise affiliations;

transmitting, via a computer network, to a computing device of each of the identified one or more eligible potential users, an invitation to create a new account with the collaboration platform; and

determining a response rate of the eligible potential users that accept the invitation.

2. The method of claim 1, further comprising:

creating new accounts linked to the particular enterprise deployment of the collaboration platform for one or more new users, wherein the one or more new users are those of the identified one or more eligible potential users who accept the invitations; and

tracking an activity level of the one or more new users in the newly created accounts linked to the particular enterprise deployment of the collaboration platform.

3. The method of claim 2, wherein the newly created accounts include enhanced features.

4. The method of claim 3, further comprising:

determining that the current user is eligible to invite the potential additional users to create accounts linked with the particular enterprise deployment of the collaboration platform if the current user has a collaboration platform account linked with the particular enterprise.

5. The method of claim 4, further comprising:

causing display to the current user, via an interface for accessing the plurality of shared work items stored in the particular enterprise deployment of the collaboration platform, an option to invite the group of potential additional users to create accounts linked with particular enterprise deployment of the collaboration platform, in response to determining the current user is eligible.

6. The method of claim 3, wherein the enhanced features include one or more of the additional storage or version history tracking.

7. The method of claim 3, wherein enhanced features include a feature to download multiple folders or to download the contents of an entire folder.

8. The method of claim 2, further comprising:

comparing the activity level of the one or more new users in the newly created accounts to an activity level of one or more other current users in current accounts linked to the particular enterprise deployment of the collaboration platform.

9. A non-transitory machine-readable storage medium having stored thereon instructions which, when executed by one or more processors of a collaboration platform including a plurality of enterprise-specific deployments, increase viral adoption within and across a particular enterprise deployment of the collaboration platform by:

receiving, from a computing device of a current user of a particular enterprise deployment of the collaboration platform, identifying information for a group of potential additional users;

wherein the particular enterprise deployment of the collaboration platform includes a plurality of shared work items stored in a plurality of workspaces, the plurality of shared work items accessible to collaborators affiliated with the particular enterprise;

identifying enterprise affiliations for the group of potential additional users based on domain information included in the received identifying information;

identifying one or more eligible potential users from the group of potential additional users that are affiliated with the same particular enterprise as the current user based on the identified enterprise affiliations;

transmitting, via a computer network, to each of the identified one or more eligible potential users, an invitation to create a new account with the collaboration platform; and

determining a response rate of the eligible potential users that accept the invitation.

10. The non-transitory machine-readable storage medium claim 9, having stored thereon further instructions which, when executed by one or more processors of the collaboration platform, increase viral adoption within and across the particular enterprise deployment of the collaboration platform by further:

creating new accounts linked to the particular enterprise deployment of the collaboration platform for one or more new users, wherein the one or more new users are those of the identified one or more eligible potential users who accept the invitations; and

tracking an activity level of the one or more new users in the newly created accounts linked to the particular enterprise deployment of the collaboration platform.

11. The non-transitory machine-readable storage medium claim 10, wherein the newly created accounts include enhanced features.

12. The non-transitory machine-readable storage medium claim 11, wherein the enhanced features include one or more of the additional storage or version history tracking.

13. The non-transitory machine-readable storage medium claim 11, wherein enhanced features include a feature to download multiple folders or to download the contents of an entire folder.

14. The non-transitory machine-readable storage medium claim 10, having stored thereon further instructions which, when executed by one or more processors of the collaboration platform, increase viral adoption within and across the particular enterprise deployment of the collaboration platform by further:

determining that the current user is eligible to invite the potential additional users to create accounts linked with the particular enterprise deployment of the collaboration platform if the current user has a collaboration platform account linked with the particular enterprise.

15. The non-transitory machine-readable storage medium claim 14, having stored thereon further instructions which, when executed by one or more processors of the collaboration platform, increase viral adoption within and across the particular enterprise deployment of the collaboration platform by further:

causing display to the current user, via an interface for accessing the plurality of shared work items stored in the particular enterprise deployment of the collaboration platform, an option to invite the group of potential additional users to create accounts linked with particular enterprise deployment of the collaboration platform, in response to determining the current user is eligible.

16. The non-transitory machine-readable storage medium claim 10, having stored thereon further instructions which, when executed by one or more processors of the collaboration platform, increase viral adoption within and across the particular enterprise deployment of the collaboration platform by further:

comparing the activity level of the one or more new users in the newly created accounts to an activity level of one or more other current users in current accounts linked to the particular enterprise deployment of the collaboration platform.

17. A system comprising:

a processor; and

a memory coupled with and readable by the processor and storing therein a set of instructions which, when executed by the processor, causes the processor to promote enterprise adoption of a collaboration platform accessible as a cloud-based service by;

receiving, from a computing device of a current user of a particular enterprise deployment of the collaboration platform, identifying information for a group of potential additional users;

wherein the particular enterprise deployment of the collaboration platform includes a plurality of shared work items stored in a plurality of workspaces, the plurality of shared work items accessible to collaborators affiliated with the particular enterprise;

identifying enterprise affiliations for the group of potential additional users based on domain information included in the received identifying information;

identifying one or more eligible potential users from the group of potential additional users that are affiliated with the same particular enterprise as the current user based on the identified enterprise affiliations;

transmitting, via a computer network, to a computing device of each of the identified one or more eligible potential users, an invitation to create a new account with the collaboration platform; and

determining a response rate of the eligible potential users that accept the invitation.

18. The system of claim 17, wherein the instructions further cause the processor to:

create new accounts linked to the particular enterprise deployment of the collaboration platform for one or more new users, wherein the one or more new users are those of the identified one or more eligible potential users who accept the invitations; and

track an activity level of the one or more new users in the newly created accounts linked to the particular enterprise deployment of the collaboration platform.

19. The system of claim 18, wherein the instructions further cause the processor to:

compare the activity level of the one or more new users in the newly created accounts to an activity level of one or more other current users in current accounts linked to the particular enterprise deployment of the collaboration platform.

20. The system of claim 18, wherein the newly created accounts include enhanced features.