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System and method of retrieving and conveying sensitive information when using voice command devices

  • US 10,733,278 B2
  • Filed: 02/21/2018
  • Issued: 08/04/2020
  • Est. Priority Date: 02/21/2018
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • receiving, from a user, a request from a voice command device (VCD) to provide data to the user, the request including information that identifies the user;

    locating the user in a database based on the information that identifies the user;

    locating the requested data in a storage unit;

    determining if the located data is private data based on one or more rules in a privacy policy database;

    upon determining that the located data is private data, identifying a preferred device associated with the user;

    performing authentication to determine if the user is authorized to gain access to the private data; and

    upon determining that the user is authorized to gain access to the private data, transmitting the located private data to the preferred device associated with the user;

    wherein;

    the preferred device associated with the user is a device selected by the user for receiving private data requested from the VCD, andperforming authentication comprises;

    sending a message to the preferred device to confirm that the user of the VCD requested the private data,receiving a response back from the preferred device, andverifying the response to determine if the user of the VCD device requested the private data.

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