Systems, devices, and methods for presenting conversation messages in messenger applications

• US 10,735,363 B1
• Filed: 09/06/2018
• Issued: 08/04/2020
• Est. Priority Date: 09/07/2017
• Status: Active Grant

• Current Assignee: Massachusetts Mutual Life Insurance Company
• Original Assignee: Massachusetts Mutual Life Insurance Company
• Inventors: Knas, Michal, John, Jiby, Shubrick, Payton A., Depaolo, Damon Ryan
• Primary Examiner(s): Williams, Clayton R
• Application Number:
  US16/124,074
• Time in Patent Office: 698 Days
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

This disclosure discloses a technique for presenting a conversation message in a messenger application.

Claims

1. A method comprising:

requesting, by a processor, a conversation area to be displayed by a display, wherein the conversation area includes a message portion and an empty portion, wherein the message portion includes a first message;

receiving, by the processor, a plurality of chronological messages, including a second message after the first message;

determining, by the processor, a total number of chronological messages concurrently included in the message portion with the second message;

comparing, by the processor, the total number of chronological messages against a threshold;

requesting, by the processor, the message portion to be modified by the display responsive to the total number of messages satisfying the threshold such that the first message is not displayed in the message portion and the second message positionally replaces the first message in the message portion;

requesting, by the processor, a notification to be displayed by the display such that the conversation area includes the notification, wherein the notification is configured to switch between a first status and a second status based on a first user input and a second user input respectively, wherein the first message is displayed in the empty portion during the first status responsive to the first user input and the notification is graphically distinct when displayed in a first state during the first status from when the notification is displayed in a second state during the second status, wherein the first message is not displayed in the empty portion during the second status responsive to the second user input and the notification is graphically distinct when the notification is displayed in the second state during the second status from when the notification is displayed in the first state during the first status.

2. The method of claim 1, wherein message portion includes the notification.

3. The method of claim 1, wherein the empty portion includes the notification.

4. The method of claim 1, wherein the message portion is immediately adjacent to the empty portion.

5. The method of claim 4, wherein the empty portion is above the message portion along a vertical plane.

6. The method of claim 1, further comprising:

requesting, by the processor, the notification to be displayed by the display between a scrollbar and at least one of the first message or the second message.

7. The method of claim 6, wherein the scrollbar is displayed during the first status.

8. The method of claim 6, wherein the scrollbar is displayed during the second status.

9. The method of claim 1, wherein the second message is received from at least one of a transceiver or a user input device.

10. The method of claim 1, wherein the threshold is stored local to the processor.

11. The method of claim 1, wherein the threshold is stored remote from the processor.

12. The method of claim 1, wherein the first user input includes a gesture.

13. The method of claim 1, wherein the second user input includes a gesture.

14. The method of claim 1, wherein the processor and the display are included in at least one of a phone or a tablet.

15. The method of claim 1, wherein at least one of the first message or the second message originates from a chatbot.

16. The method of claim 1, wherein at least one of the first message or the second message is an OTT message.

17. The method of claim 1, wherein at least one of the first message or the second message is an SMS message.

18. The method of claim 1, wherein the conversation area is included in a browser, wherein the display displays the browser.

19. An apparatus comprising:

a processor;

a display coupled to the processor;

a user input device coupled to the processor;

a memory coupled to the processor, wherein the memory stores a set of instructions configured for execution by the processor such that the processor is configured to;

request a conversation area to be displayed by the display, wherein the conversation area includes a message portion and an empty portion, wherein the message portion includes a first message;

receive a plurality of chronological messages, including a second message after the first message;

determine a total number of chronological messages concurrently included in the message portion with the second message;

compare the total number of chronological messages against a threshold;

request the message portion to be modified by the display responsive to the total number of messages satisfying the threshold such that the first message is not displayed in the message portion and the second message positionally replaces the first message in the message portion;

request a notification to be displayed by the display such that the conversation area includes the notification, wherein the notification is configured to switch between a first status and a second status based on a first user input and a second user input respectively, wherein the first message is displayed in the empty portion during the first status responsive to the first user input and the notification is graphically distinct when displayed in a first state during the first status from when the notification is displayed in a second state during the second status, wherein the first message is not displayed in the empty portion during the second status responsive to the second user input and the notification is graphically distinct when the notification is displayed in the second state during the second status from when the notification is displayed in the first state during the first status.

20. A device comprising:

a non-transitory storage medium storing a set of instructions configured for execution by a processor such that the processor is configured to;

request a conversation area to be displayed by a display, wherein the conversation area includes a message portion and an empty portion, wherein the message portion includes a first message;

receive a plurality of chronological messages, including a second message after the first message;

determine a total number of chronological messages concurrently included in the message portion with the second message;

compare the total number of chronological messages against a threshold;

request the message portion to be modified by the display responsive to the total number of messages satisfying the threshold such that the first message is not displayed in the message portion and the second message positionally replaces the first message in the message portion;

request a notification to be displayed by the display such that the conversation area includes the notification, wherein the notification is configured to switch between a first status and a second status based on a first user input and a second user input respectively, wherein the first message is displayed in the empty portion during the first status responsive to the first user input and the notification is graphically distinct when displayed in a first state during the first status from when the notification is displayed in a second state during the second status, wherein the first message is not displayed in the empty portion during the second status responsive to the second user input and the notification is graphically distinct when the notification is displayed in the second state during the second status from when the notification is displayed in the first state during the first status.