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Remote diagnosis management system and method for operating the same

  • US 10,789,335 B2
  • Filed: 11/24/2016
  • Issued: 09/29/2020
  • Est. Priority Date: 12/08/2015
  • Status: Active Grant
First Claim
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1. A remote diagnosis management system, utilized for a plurality of massage bath devices, the remote diagnosis management system comprising at least one processor executing steps of:

  • receiving a remote trigger event of each of the massage bath devices, wherein the remote trigger event is generated by a control unit of each of the massage bath devices or by at least one of a maintenance-worker and a user of each of the massage bath devices;

    analyzing the remote trigger event to generate an analyzed result;

    remotely operating at least one state of each of the massage bath devices according to the analyzed result;

    requesting authorization from the user of each of the massage bath devices before the step of remotely operating the at least one state of each of the massage bath devices; and

    scheduling at least one remote diagnosis of the massage bath devices,wherein the at least one processor further executes steps of;

    transmitting a diagnosis scheduling list to a plurality of user applications of the massage bath devices after the step of receiving the remote trigger event of each of the massage bath devices, and then generating a list to be diagnosed according to a plurality of diagnosis schedulings of the massage bath devices that are selected from the diagnosis scheduling list by the users via the user applications, and then diagnosing the massage bath devices that are listed in the list to be diagnosed.

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