System for using login information and historical data to determine processing for data received from various data sources

• US 10,798,078 B2
• Filed: 03/31/2017
• Issued: 10/06/2020
• Est. Priority Date: 03/07/2016
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Motoyama, Tetsuro
• Primary Examiner(s): Brooks, David T.
• Application Number:
  US15/476,525
• Publication Number:
  US 20170255649A1
• Time in Patent Office: 1,285 Days
• CPC Class Codes: G06F 16/22 Indexing; Data structures therefor; Storage structures
• CPC Class Codes: G06F 16/258 Data format conversion from or to a database
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/583 using metadata automatically derived from the content
• CPC Class Codes: G06F 16/5846 using extracted text
• CPC Class Codes: G06F 21/12 Protecting executable software
• CPC Class Codes: G06F 21/44 Program or device authentication
• CPC Class Codes: G06F 21/6218 to a system of files or objects, e.g. local or distributed file system or database
• CPC Class Codes: G06F 9/445 Program loading or initiating bootstrapping G06F9/4401; security arrangements for program loading or initiating G06F21/57
• CPC Class Codes: G06F 9/44505 Configuring for program initiating, e.g. using registry, configuration files
• CPC Class Codes: G06T 5/70 Denoising; Smoothing
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/102 Entity profiles

Abstract

In an embodiment, upon receiving access credentials from a first entity, first information about the first entity is retrieved and used to determine a first service and a first service category of the first service provided by a first service provider to the first entity in the past. Based on the first service category, one or more first sub-categories associated with the first service are determined. Upon determining electronic data characteristics of received electronic data, it also is determined whether any of the electronic data characteristics matches one or more first sub-category characteristics of any of the one or more first sub-categories associated with the first service. If so, based on, at least in part, the electronic data, an updated first sub-category for the first sub-category associated with the first service is generated and transmitted to the first service provider for processing.

Claims

1. An apparatus comprising:

one or more processors; and

one or more memories storing instructions which, when processed by the one or more processors, cause;

an electronic image processing and categorization (IPC) processor executing on the apparatus to receive a request and digital data from a data source;

the electronic IPC processor executing on the apparatus to analyze the digital data received from the data source to identify a particular user that sent the digital data;

retrieving, from a knowledge database, a particular association record stored for the particular user;

wherein the particular association record comprises a name of a particular agreement and a name of a particular service provider who provides services to the particular user, and indicates an application prior usage history of services provided by the particular service provider to the particular user;

the electronic IPC processor executing on an apparatus to automatically select, based on (1) the digital data received from the data source, (2) the application prior usage history of services provided for the particular user, and (3) the particular agreement, a particular processing application for processing the digital data from a plurality of processing applications that are capable of processing the digital data;

the electronic IPC processor executing on the apparatus to generate text data by converting the digital data into the text data;

the electronic IPC processor executing on the apparatus to extract particular information from the text data that is required by the particular processing application;

the electronic IPC processor executing on the apparatus to initiate execution of the particular processing application to cause the particular processing application to;

determine whether the particular information extracted from the text data includes all items for completing the request;

in response to determining that the particular information extracted from the text data includes all items for completing the request, complete the request; and

in response to determining that the particular information extracted from the text data does not include all items for completing the request, send a notification indicating that the request is incomplete.

2. The apparatus of claim 1, wherein the particular agreement is a contract wherein the application prior usage history maintained for the particular user is generated based on contract information provided in the contract binding the particular user and the particular service provider that hosts the electronic IPC processor.

3. The apparatus of claim 1, wherein the particular agreement is a contract;

wherein the application prior usage history maintained for the particular user is generated based on contract information provided in one or more contracts binding the particular user and one or more service providers for providing one or more services involving one or more processing applications and one or more forms.

4. The apparatus of claim 1, wherein the electronic IPC processor receives the digital data from one or more devices or one or more cloud systems;

and

wherein the electronic IPC processor is configured to process the digital data by performing one or more of;

categorizing the digital data into one or more categories based on information included in the application prior usage history maintained for the particular user, or associating one or more categories to the digital data based on the information included in the application prior usage history maintained for the particular user.

5. The apparatus of claim 1, wherein the particular user includes one or more of:

a person, a group of persons, a department, an organization, an entity, a company, or an association.

6. The apparatus of claim 1, wherein the digital data is obtained by scanning a document provided in a paper form, and generating the digital data based on information included in the paper form.

7. The apparatus of claim 1, wherein the digital data is preprocessed by removing noise data and correcting skew of the digital data.

8. A method comprising:

receiving, by an electronic image processing and categorization (IPC) processor, a request and digital data from a data source;

analyzing the digital data received from the data source to identify a particular user that sent the digital data;

retrieving, from a knowledge database, a particular association record stored for the particular user;

wherein the particular association record comprises a name of a particular agreement and a name of a particular service provider who provides services to the particular user, and indicates an application prior usage history of services provided by the particular service provider to the particular user;

the electronic IPC processor executing on an apparatus to automatically select, based on (1) the digital data received from the data source, (2) the application prior usage history of services provided for the particular user, and (3) the particular agreement, a particular processing application for processing the digital data from a plurality of processing applications that are capable of processing the digital data;

generating text data by converting the digital data into the text data;

extracting particular information from the text data that is required by the particular processing application;

initiating execution of the particular processing application to cause the particular processing application to;

determine whether the particular information extracted from the text data includes all items for completing the request;

in response to determining that the particular information extracted from the text data includes all items for completing the request, complete the request; and

in response to determining that the particular information extracted from the text data does not include all items for completing the request, send a notification to indicate that the request is incomplete.

9. The method of claim 8, wherein the particular agreement is a contract;

wherein the application prior usage history maintained for the particular user is generated based on contract information provided in the contract binding the particular user and the particular service provider that hosts the electronic IPC processor.

10. The method of claim 8, wherein the particular agreement is a contract;

wherein the application prior usage history maintained for the particular user is generated based on contract information provided in one or more contracts binding the particular user and one or more service providers for providing one or more services involving one or more processing applications and one or more forms.

11. The method of claim 8, wherein the digital data is received by the electronic IPC processor from one or more devices or one or more cloud systems;

and

wherein the electronic IPC processor is configured to process the digital data by performing one or more;

categorizing the digital data into one or more categories based on information included in the application prior usage history maintained for the particular user, or associating one or more categories to the digital data based on the information included in the application prior usage history maintained for the particular user.

12. The method of claim 8, wherein the particular user includes one or more of:

a person, a group of persons, a department, an organization, an entity, a company, or an association.

13. The method of claim 8, wherein the digital data is obtained by scanning a document provided in a paper form, and generating the digital data based on information included in the paper form.

14. The method of claim 8, wherein the digital data is preprocessed by removing noise data and correcting skew of the digital data.

15. A non-transitory computer-readable storage medium storing one or more sequences of instructions which, when executed by one or more processors, cause:

receiving, at electronic image processing and categorization (IPC) processor, a request and digital data from a data source;

analyzing the digital data received from the data source to identify a particular user that sent the digital data;

retrieving, from a knowledge database, a particular association record stored for the particular user;

wherein the particular association record comprises a name of a particular agreement and a name of a particular service provider who provides services to the particular user, and indicates an application prior usage history of services provided by the particular service provider to the particular user;

the electronic IPC processor executing on an apparatus to automatically select, based on (1) the digital data received from the data source, (2) the application prior usage history of services provided for the particular user, and (3) the particular agreement, a particular processing application for processing the digital data from a plurality of processing applications that are capable of processing the digital data;

generating text data by converting the digital data into the text data;

extracting particular information from the text data that is required by the particular processing application;

initiating execution of the particular processing application to cause the particular processing application to;

determine whether the particular information extracted from the text data includes all items for completing the request;

in response to determining that the particular information extracted from the text data includes all items for completing the request, complete the request; and

in response to determining that the particular information extracted from the text data does not include all items for completing the request, send a notification to indicate that the request is incomplete.

16. The non-transitory computer-readable storage medium of claim 15, wherein the particular agreement is a contract wherein the application prior usage history maintained for the particular user is generated based on contract information provided in the contract binding the particular user and the particular service provider that hosts the electronic IPC processor.

17. The non-transitory computer-readable storage medium of claim 15, wherein the particular agreement is a contract wherein the application prior usage history maintained for the particular user is generated based on contract information provided in one or more contracts binding the particular user and one or more service providers for providing one or more services involving one or more processing applications and one or more forms.

18. The non-transitory computer-readable storage medium of claim 15, wherein the digital data is received by the electronic IPC processor from one or more devices or one or more cloud systems;

and

wherein the electronic IPC processor is configured to process the digital data by one or more;

categorizing the digital data into one or more categories based on information included in the application prior usage history maintained for the particular user, or associating one or more categories to the digital data based on the information included in the application prior usage history maintained for the particular user.

19. The non-transitory computer-readable storage medium of claim 15, wherein the particular user includes one or more of:

a person, a group of persons, a department, an organization, an entity, a company, or an association.

20. The non-transitory computer-readable storage medium of claim 15, wherein the digital data is obtained by scanning a document provided in a paper form, and generating the digital data based on information included in the paper form.