Systems and methods for optimizing information collaboration

• US 10,798,180 B1
• Filed: 04/11/2017
• Issued: 10/06/2020
• Est. Priority Date: 04/11/2017
• Status: Active Grant

• Current Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Original Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Inventors: Gracey, Daniel, Welz, Scott, Fraser, Tyua Larsen, Kaufman, Matthew J., Salley, Gwendoria M., Tabor, Mark Lee, Crew, Jefferson, Brenner, John C.
• Primary Examiner(s): Tokuta, Shean
• Application Number:
  US15/484,426
• Time in Patent Office: 1,274 Days
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/4015 where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/141 Setup of application sessions admission control or resource allocation in data switching networks H04L47/70
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds

Abstract

A system includes at least one hardware processor and a memory storing instructions that, when executed by the at least one hardware processor, cause the at least one hardware processor to perform operations including receiving an initiation message associated with a collaboration event between a first user and a second user, the collaboration event is initiated by the first user, determining a target device from a pool of computing devices associated with the second user based on usage history of each computing device in the pool of computing devices, initiating a collaboration session with the second user via the target device, and presenting collaborative content to the second user via the target device during the collaboration session.

Claims

1. A system comprising:

at least one hardware processor; and

a memory storing instructions that, when executed by the at least one hardware processor, cause the at least one hardware processor to perform operations comprising;

receiving an initiation message associated with a collaboration event between a first user and a second user, the collaboration event initiated at a computing device associated with the first user and associated with collaborative content, the collaborative content including a document;

determining a target device from a pool of computing devices associated with the second user based on;

usage history of each computing device in the pool of computing devices; and

capabilities of each computer device in the pool of computing devices to present the collaborative content and complete a collaborative step of the collaboration event, the collaborative step including digitally signing the document;

determine a target venue from a plurality of venues on the target device;

initiating a collaboration session with the second user via the target device to complete collaborative step of the collaboration event; and

presenting the collaborative content to the second user via the target device in the target venue during the collaboration session to digitally sign the document.

2. The system of claim 1, the operations further comprising:

prior to determining the target device, detecting an association between the second user and the target device; and

in response to said detecting an association, adding the target computing device to the pool of computing devices associated with the second user.

3. The system of claim 1, the operations further comprising:

providing the first user with a plurality of prospective collaborative users; and

receiving, from the first user, a selection of the second user from the plurality of collaborative users as participating in the collaboration event.

4. The system of claim 1, wherein initiating the collaboration session with the second user further includes:

establishing a communications channel with the target device,

wherein presenting collaborative content further includes transmitting audio or video collaborative content over the communications channel to the target device for presentation to the second user.

5. The system of claim 4, wherein presenting collaborative content further includes transmitting an audio-based query to the user for acceptance or rejection, the operations further comprising:

receiving audio data from the second user in response to the audio-based query; and

determining, using audio analysis of the audio data, that the second user has accepted the audio-based query.

6. The system of claim 1, wherein determining the target device from the pool of computing devices associated with the second user further includes determining the target device as a device used by the second user within a pre-determined period of time.

7. A computer-implemented method comprising:

receiving an initiation message associated with a collaboration event between a first user and a second user, the collaboration event initiated at a computing device associated with the first user and associated with collaborative content, the collaborative content including a document;

determining a target device from a pool of computing devices associated with the second user based on;

usage history of each computing device in the pool of computing devices; and

capabilities of each computer device in the pool of computing devices to present the collaborative content and complete a collaborative step of the collaboration event, the collaborative step including digitally signing the document;

determining a target venue from a plurality of venues on the target device;

initiating a collaboration session with the second user via the target device to complete the collaborative step of the collaboration event; and

presenting the collaborative content to the second user via the target device in the target venue during the collaboration session to digitally sign the document.

8. The method of claim 7, further comprising:

prior to determining the target device, detecting an association between the second user and the target device; and

in response to said detecting an association, adding the target computing device to the pool of computing devices associated with the second user.

9. The method of claim 7, further comprising:

providing the first user with a plurality of prospective collaborative users; and

receiving, from the first user, a selection of the second user from the plurality of collaborative users as participating in the collaboration event.

10. The method of claim 7, wherein initiating the collaboration session with the second user further includes:

establishing a communications channel with the target device,

wherein presenting collaborative content further includes transmitting audio or video collaborative content over the communications channel to the target device for presentation to the second user.

11. The method of claim 10, wherein presenting collaborative content further includes transmitting an audio-based query to the user for acceptance or rejection, the method further comprising:

receiving audio data from the second user in response to the audio-based query; and

determining, using audio analysis of the audio data, that the second user has accepted the audio-based query.

12. The method of claim 7, wherein determining the target device from the pool of computing devices associated with the second user further includes determining the target device as a device used by the second user within a pre-determined period of time.

13. A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that, when executed by a computer, cause the computer to perform operations comprising:

receiving an initiation message associated with a collaboration event between a first user and a second user, the collaboration event initiated at a computing device associated with the first user and associated with collaborative content, the collaborative content including a document;

determining a target device from a pool of computing devices associated with the second user based on;

usage history of each computing device in the pool of computing devices; and

capabilities of each computer device in the pool of computing devices to present the collaborative content and complete a collaborative step of the collaboration event, the collaborative step including digitally signing the document;

determining a target venue from a plurality of venues on the target device;

initiating a collaboration session with the second user via the target device to complete the collaborative step of the collaboration event; and

presenting the collaborative content to the second user via the target device in the target venue during the collaboration session to digitally sign the document.

14. The non-transitory computer-readable storage medium of claim 13, the operations further comprising:

prior to determining the target device, detecting an association between the second user and the target device; and

in response to said detecting an association, adding the target computing device to the pool of computing devices associated with the second user.

15. The non-transitory computer-readable storage medium of claim 13, the operations further comprising:

providing the first user with a plurality of prospective collaborative users; and

receiving, from the first user, a selection of the second user from the plurality of collaborative users as participating in the collaboration event.

16. The non-transitory computer-readable storage medium of claim 13, wherein initiating the collaboration session with the second user further includes:

establishing a communications channel with the target device,

wherein presenting collaborative content further includes transmitting audio or video collaborative content over the communications channel to the target device for presentation to the second user.

17. The non-transitory computer-readable storage medium of claim 16, wherein presenting collaborative content further includes transmitting an audio-based query to the user for acceptance or rejection, the operations further comprising:

receiving audio data from the second user in response to the audio-based query; and

determining, using audio analysis of the audio data, that the second user has accepted the audio-based query.

18. The non-transitory computer-readable storage medium of claim 13, wherein determining the target device from the pool of computing devices associated with the second user further includes determining the target device as a device used by the second user within a pre-determined period of time.