System for decomposing events from managed infrastructures that includes a reference tool signalizer

• US 10,803,133 B2
• Filed: 12/06/2017
• Issued: 10/13/2020
• Est. Priority Date: 04/29/2013
• Status: Active Grant

• Current Assignee: Dell Products LP (Dell Technologies Inc.)
• Original Assignee: Moogsoft Inc. (Dell Technologies Inc.)
• Inventors: Tee, Philip
• Primary Examiner(s): Burgess, Glenton B
• Assistant Examiner(s): McLeod, Marshall M
• Application Number:
  US15/833,046
• Publication Number:
  US 20180157762A1
• Time in Patent Office: 1,042 Days
• Field of Search: 709224
• CPC Class Codes: G06F 16/35 Clustering; Classification
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 17/10 Complex mathematical operations function generation by table look-up G06F1/03; evaluation of elementary functions by calculation G06F7/544
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 41/0253 using browsers or web-pages for accessing management information
• CPC Class Codes: H04L 41/0604 using filtering, e.g. reduction of information by using priority, element types, position or time
• CPC Class Codes: H04L 41/0893 Assignment of logical groups to network elements
• CPC Class Codes: H04L 41/0894 Policy-based network configuration management
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads

Abstract

An event clustering system includes an extraction engine and a signalizer engine. The extraction engine is in communication with a managed infrastructure. In operation the extraction engine receives messages from the managed infrastructure and produces events that relate to the managed infrastructure. The events are converted into words and subtexts that are used to group the events into clusters relating to failures or errors in the managed infrastructure physical hardware. The managed infrastructure supports the flow and processing of information. The signalizer engine determines one or more common characteristics of events and produces clusters of events relating to the failure or errors in the managed infrastructure. Membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware of the managed infrastructure directed to supporting the flow and processing of information. In response to production of the clusters of events one or more physical changes in a managed infrastructure hardware is made.

Claims

1. An event clustering system, comprising:

a managed infrastructure with hardware components;

an extraction engine in communication with a managed infrastructure, the extraction engine in operation receiving messages from the managed infrastructure and produces events that relate to the managed infrastructure and converts the events into a sequence of attributes that have text or numerical values indicative of a state of a hardware component;

a signalizer engine that determines one or more common characteristics of events and produces clusters of events relating to the failure or errors in the managed infrastructure, where membership in a cluster indicates a common set of attributes of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information, in response to production of the clusters of events one or more physical changes in a managed infrastructure hardware is made;

a reference tool signalizer that uses one or more recipes as a subset of monitored events which are analyzed using a feature detection algorithm to determine textual simularity, when there is a textual similarity, then it determines that collections of events share a common attribute, possessing either identically equal textual values, or values that are similar to a pre-defined threshold with production of an output of clusters, and in response to production of the clusters one or more physical changes in a managed infrastructure hardware is made.

2. The system of claim 1, wherein the reference tool s modifiable.

3. The system of claim 1, wherein the reference tool includes one or more filters and determines one or more algorithms to use for a set of events.

4. The system of claim 1, further comprising:

reference tool recipes, where a recipe is a subset of monitored events are analyzed using a specific feature detection algorithm.

5. The system of claim 1, wherein a recipe captures parameters that govern the behavior of a feature detection algorithm.

6. The, system of claim 4, wherein at east a portion of the recipes create situations using qualifying factors.

7. The system of claim 6, wherein at least a portion of the qualifying factors are selected from one or more of:

event filtering;

rate calculations, and;

flexible similarity comparisons.

8. The system of claim 4, wherein at least a portion of the reference tool recipes have a deterministic behavior.

9. The system of claim 1, wherein at least one factor is selected from at least one of:

a frequency of an alert;

a temporal proximity of an alert;

a temporal proximity of an event;

a trigger;

a creation of a recipe;

an editing of a recipe;

a determination of which of an alert and is clustered into a situation, and;

a determination of which of an event is clustered into a situation.

10. The system of claim 1, wherein the reference tool is a reference tool signalizer.

11. The system of claim 10, wherein the reference tool signalizer is a signalizer algorithmic decomposition of events implemented in code.

12. The system of claim 11, wherein the algorithmic decomposition of events is available in one or more files of settings that creates situations in a deterministic way using recipes.

13. The system of claim 12, wherein the reference tools are collections of recipes with further settings.

14. The system of claim 13, wherein the reference tool signalizer includes one or more of:

a default configuration, and;

configuring a reference tool recipe.

15. The system of claim 14, where configuration of a reference tool recipe includes one or more of a recipe;

creation;

editing;

duplication;

deletion; and

matching list items.

16. The system of claim 15, wherein matching list items includes custom information.

17. The system of claim 1, wherein the reference tool is configured by editing a default reference tool.

18. The system of claim 1, wherein a user can edit a reference tool recipe.

19. The system of claim 1, wherein a user can create a reference tool recipe.

20. The system of claim 1, wherein a user can create a new reference tool with settings that are the same as an existing reference tool.