Method for generating by processor a second actionable item for execution by a data payload execution platform in order to complete processing of an action from a first actionable item

• US 10,803,504 B2
• Filed: 09/08/2017
• Issued: 10/13/2020
• Est. Priority Date: 09/08/2016
• Status: Active Grant

• Current Assignee: Visa International Service Association (Visa, Inc.)
• Original Assignee: Visa International Service Association (Visa, Inc.)
• Inventors: Purves, Thomas, Szeto, Margaret, Jiang, Chunxi
• Primary Examiner(s): Levine, Adam L
• Application Number:
  US15/700,051
• Publication Number:
  US 20180068365A1
• Time in Patent Office: 1,131 Days
• CPC Class Codes: G06Q 30/0619 Neutral agent
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/18 Commands or executable codes

Abstract

A computerized method for integrating actionable items using a messaging artificial intelligence. A first actionable item is provided to a user for selection. In response to the selection, a processor activates a messaging artificial intelligence (“AI”) for instantiation in a messaging software. The messaging AI interacts with the user in the messaging software as a function of the message and the action and obtains parameters for the action. The messaging AI determines to terminate the interaction and, once terminated, the messaging AI generates a second actionable item for execution by a data payload execution platform. The data payload execution platform executes the second actionable item to complete processing of the action in the first actionable item.

Claims

1. A computerized method for generating actionable items based on messaging interactions comprising:

providing, via a processor and via a user interface (UI) presented on a portable computing device, to a user with a first actionable item, said first actionable item, being based on a first execution environment, comprising a message and an action, said first actionable item specifying a series of selections that need to be completed within a period or other conditions;

receiving, by the processor and via the UI a selection of the first actionable item from the user;

in response to the selection, activating, by the processor, a messaging artificial intelligence (“

AI”

) application for instantiation in a messaging software, said messaging software being different from the first execution environment;

interacting, by the processor via the messaging AI application, with the user in the messaging software as a function of the message and the action;

obtaining, by the processor, parameters for the action in response to interacting;

determining, by the messaging AI application, to terminate the interacting with the user on the message;

in response to the determining being positive, generating, by the processor via the messaging AI application, a second actionable item for execution by a data payload execution platform, said data payload execution platform being different from the first execution environment and the messaging software, said second actionable item including at least the message, the action, the parameters, and information of the user associated with the messaging software; and

executing the second actionable item by the processor through the data payload execution platform to complete processing of the action.

2. The computerized method of claim 1, wherein the first execution environment comprises an electronic mail messaging software.

3. The computerized method of claim 1, wherein the first execution environment comprises a mobile app.

4. The computerized method of claim 1, wherein the first actionable item comprises a hyperlink.

5. The computerized method of claim 1, wherein the first actionable item comprises data parameters for triggering the messaging AI application for execution in the messaging software.

6. The computerized method of claim 1, wherein the data payload execution platform comprises a data execution processing platform whose platform lacks messaging capabilities.

7. A computerized system for generating actionable items based on messaging interactions comprising:

a processor for executing computer-executable instructions;

a memory for storing computer-executable instructions, said processor and the memory being interconnected;

wherein the processor is configured to execute a first execution environment, said first execution environment is configured to provide a user interface (UI) on a portable computing device to interact with a user with a first actionable item, said first actionable item, being based on, comprising a message and an action, said first actionable item specifying a series of selections that need to be completed within a period or other conditions;

wherein the first execution environment is configured to receive via the UI interactions of the first actionable item from the user;

in response to the interactions, the processor is configured to activate a messaging artificial intelligence (“

AI”

) application for instantiation in a messaging software, said messaging software being different from the first execution environment;

wherein the messaging AI application is configured to interact with the user in the messaging software in response to the message and the action;

wherein the processors is configured to identify parameters of the action in response to interacting for storage in the memory;

wherein the messaging AI application is configured to generate a second actionable item for execution by a data payload execution platform after determining to terminate interactions with the user, said data payload execution platform being different from the first execution environment and the messaging software, said second actionable item including at least the message, the action, the parameters, and information of the user associated with the messaging software; and

wherein the processor is configured to execute the second actionable item by the processor through the data payload execution platform to complete processing of the action.

8. The computerized system of claim 7, wherein the data payload execution platform comprises a data execution processing platform without interactive messaging capabilities to interact with the user.

9. The computerized system of claim 7, wherein the second actionable item adds additional parameters to the parameters of the first actionable item.

10. The computerized system of claim 7, wherein the second actionable item includes a data structure with data to be processed by the data payload execution platform.

11. The computerized system of claim 7, wherein the second actionable item comprises a link to a software to process a transaction checkout, and wherein data payload execution platform comprises an electronic wallet app to complete the transaction checkout.

12. The computerized system of claim 7, wherein the first execution environment, the messaging software, and the data payload execution platform comprise different execution boundaries.

13. The computerized system of claim 12, wherein the processor executes application programming interfaces (API) to interact with the first execution environment, the messaging software, and the data payload execution platform across the execution boundaries.

14. The computerized system of claim 7, wherein the first execution environment comprises a mobile app.