Method and system for multi-media messaging and communications from mobile enabled networked devices directed to proximate organizations based on geolocated parameters
First Claim
1. A method, comprising:
- sending a plurality of channels to a plurality of devices connected to a network, wherein the plurality of channels are selected as a function of a geographic location of a respective device of the plurality of devices;
receiving, from the devices, a plurality of electronic messages where the electronic messages include a selected channel from the plurality of channels, an incident location, the geographic location of the respective device, and multi-media content; and
automatically directing each of the electronic messages to organizations based on the received selected channel from the plurality of channels, the geographic location of the respective device, and a proximity to the incident location.
1 Assignment
0 Petitions
Accused Products
Abstract
The method and system described herein automatically directs a user'"'"'s posts or requests for assistance to the appropriate organization responsible for responding to or addressing the incident reported, as based on that user'"'"'s location and the location of the appropriate organization. A query of a database of organizations, categorized by location and purpose, determines the appropriate organization relevant to a user'"'"'s location and incident type and generates a full report for review as geolocated on a map with the associated multi-media content. The method and system can also send an automatic message from an organization to a specific user in response to such user'"'"'s post or request for assistance and establish a two-way communication between the user and the assigned organization based on the foregoing.
34 Citations
21 Claims
-
1. A method, comprising:
-
sending a plurality of channels to a plurality of devices connected to a network, wherein the plurality of channels are selected as a function of a geographic location of a respective device of the plurality of devices; receiving, from the devices, a plurality of electronic messages where the electronic messages include a selected channel from the plurality of channels, an incident location, the geographic location of the respective device, and multi-media content; and automatically directing each of the electronic messages to organizations based on the received selected channel from the plurality of channels, the geographic location of the respective device, and a proximity to the incident location. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A non-transitory computer-readable medium storing instructions, the instructions comprising:
one or more instructions that, when executed by one or more processors, at least partially implemented in hardware, of a device, cause the one or more processors to; send a plurality of channels to a plurality of devices connected to a network, wherein the plurality of channels are selected as a function of a geographic location of a respective device of the plurality of devices; receive, from the devices, a plurality of electronic messages where the electronic messages include a selected channel from the plurality of channels, an incident location, the geographic location of the respective device, and multi-media content; and automatically direct each of the electronic messages to organizations based on the selected channel from the plurality of channels, the geographic location of the respective device, and the proximity to the incident location. - View Dependent Claims (9, 10, 11, 12, 13, 14)
-
15. A system, comprising:
-
a server, the server configured to; send a plurality of channels to a plurality of devices connected to a network, wherein the plurality of channels are selected as a function of a geographic location of a respective device of the plurality of devices; receive, from the devices, a plurality of electronic messages where the electronic messages include a selected channel from the plurality of channels, an incident location, the geographic location of the respective device, and multi-media content; and automatically direct each of the electronic messages to organizations based on the selected channel, geographic location of the respective device, and proximity to the incident location. - View Dependent Claims (16, 17, 18, 19, 20, 21)
-
Specification