System and method for facilitating vehicle insurance services

• US 10,832,341 B1
• Filed: 03/29/2018
• Issued: 11/10/2020
• Est. Priority Date: 03/15/2013
• Status: Active Grant

• Current Assignee: State Farm Mutual Automobile Insurance Company (State Farm)
• Original Assignee: State Farm Mutual Automobile Insurance Company (State Farm)
• Inventors: Mullen, Christina P., Leise, William J., Graff, Douglas A.
• Primary Examiner(s): Antonucci, Anne Marie
• Application Number:
  US15/940,264
• Time in Patent Office: 957 Days
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A system and method to facilitate providing vehicle insurance services includes providing a specialty vehicle data identifier template for facilitating translation of a vehicle data identifier used to identify a vehicle, the specialty vehicle data identifier template including a plurality of segments, each segment of the plurality of segments representative of a vehicle attribute; receiving a request of a database for vehicle attribute data based on a search term, identifying each vehicle data identifier stored in the database including vehicle attribute data that substantially matches at least a portion the search term, compiling an output including any identified vehicle data identifier, and providing the output in an accessible format in response to the request for information.

Claims

1. A computer-implemented method implemented with a computer system for facilitating vehicle insurance services provided by a casualty insurance provider, the method comprising:

providing a specialty vehicle data identifier template including a plurality of segments, each segment of the plurality of segments capable of including a code representative of a vehicle attribute;

receiving, by one or more processors via a sensor coupled to a damaged vehicle, crash information associated with the damaged vehicle at or near the time of a crash;

automatically correlating, by the one or more processors, the received crash information with one or more segments of the specialty vehicle data identifier template representative of historical collision information of a vehicle type that includes the damaged vehicle;

utilizing a specialty vehicle data identifier of the damaged vehicle and automatically storing, proximate the crash by the one or more processors, the correlated crash information in a memory;

automatically associating, by the one or more processors, the stored correlated crash information with one or more discrete vehicle data identifiers stored in the memory and including one or more segments representative of the vehicle type of the damaged vehicle;

receiving, via a user interface coupled to the one or more processors of the computer system, a request for information stored in the memory based upon a search term including the code representative of the vehicle attribute;

identifying, by the one or more processors, each specialty vehicle data identifier stored in the memory including the code that substantially matches at least a portion of the search term;

compiling, by the one or more processors, an output including any identified specialty vehicle data identifier; and

providing, via the user interface, the output in response to the request for information.

2. The computer-implemented method of claim 1, wherein the crash information includes vehicle information from a generally public source.

3. The computer-implemented method of claim 1, wherein the crash information includes vehicle information from a generally non-public source.

4. The computer-implemented method of claim 1, further comprising identifying a vehicle owner associated with one of the identified specialty vehicle data identifiers of the damaged vehicle.

5. The computer-implemented method of claim 4, further comprising:

providing information including at least a portion of the output to the identified vehicle owner.

6. The computer-implemented method of claim 5, wherein providing information including at least a portion of the output to the identified vehicle owner comprises:

sending an electronic message to the identified vehicle owner or group of identified vehicle owners.

7. The computer-implemented method of claim 1, further comprising:

evaluating the output and identifying a vehicle owner associated with one of the identified specialty vehicle data identifiers substantially matching at least a portion of the search term.

8. The computer-implemented method of claim 7, further comprising:

advising the identified vehicle owner of an insurance rating based upon the evaluated output.

9. The computer-implemented method of claim 1, further comprising:

evaluating the output and identifying a vehicle owner associated with one of the identified specialty vehicle data identifiers substantially matching at least a portion the search term; and

advising the identified vehicle owner of a vehicle product and/or a vehicle service based upon the evaluated output.

10. The computer-implemented method of claim 1, further comprising:

evaluating the output and identifying a vehicle owner associated with one of the identified specialty vehicle data identifiers substantially matching at least a portion of the search term; and

advising the identified vehicle owner of a vehicle alert notice based upon the evaluated output.

11. The computer-implemented method of claim 1, wherein the vehicle attribute of at least one segment is associated with historical collision information.

12. A computer system for facilitating vehicle insurance services provided by a casualty insurance provider, the system comprising:

a specialty vehicle data identifier template including a plurality of segments, each segment of the plurality of segments capable of including a code representative of a vehicle attribute;

a memory including vehicle information associated with one or more segments of the specialty vehicle data identifier template;

a user interface module; and

one or more processors coupled to the memory and the user interface module, the one or more processors configured to;

receive, via a sensor operably coupled to the damaged vehicle, crash information associated with the damaged vehicle at or near the time of a crash;

automatically correlate the received crash information with one or more segments of the specialty vehicle data identifier template representative of historical collision information of a vehicle type that includes the damaged vehicle;

utilize a specialty vehicle data identifier of the damaged vehicle to automatically store, proximate the crash, the correlated crash information in the memory;

automatically associate the stored correlated crash information with one or more discrete vehicle data identifiers stored in the memory and including one or more segments representative of the vehicle type of the damaged vehicle;

receive, via a user interface coupled to the one or more processors, a request for information stored in the memory based upon a search term including the code representative of the vehicle attribute;

identify each specialty vehicle data identifier stored in the memory including the code that substantially matches at least a portion of the search term;

compile an output including any identified specialty vehicle data identifiers; and

provide, via the user interface, the output in response to the request for vehicle information.

13. The computer system of claim 12, wherein a fully populated specialty vehicle data identifier corresponds to a unique vehicle.

14. The computer system of claim 12, wherein a partially populated specialty vehicle data identifier corresponds to a group of vehicles having at least one vehicle attribute in common.

15. The computer system of claim 12, wherein the one or more processors are configured to evaluate the output and advise an identified vehicle owner of an insurance rating based upon the evaluated output.

16. The computer system of claim 12, wherein the one or more processors are further configured to evaluate the output and advise an identified vehicle owner of a vehicle product and/or a vehicle service based upon the evaluated output.

17. The computer system of claim 12, wherein one or more processors are further configured to evaluate the output and advise an identified vehicle owner of a vehicle alert notice based upon the evaluated output.

18. A tangible non-transitory computer-readable medium having instructions stored in a memory of a computer system for facilitating vehicle insurance services provided by a casualty insurance provider, the computer system including a specialty vehicle data identifier template including a plurality of segments, each segment of the plurality of segments capable of including a code representative of a vehicle attribute, and wherein the instructions, when executed by one or more processors of the computer system, cause the one or more processors to:

receive, via a sensor coupled to a damaged vehicle, crash information associated with the damaged vehicle at or near the time of a crash;

automatically correlate the received crash information with one or more segments of the specialty vehicle data identifier template representative of historical collision information of a vehicle type that includes the damaged vehicle;

utilize a specialty vehicle data identifier of the damaged vehicle to automatically store, proximate the crash, the correlated crash information in the memory;

automatically associate the stored correlated crash information with one or more discrete vehicle data identifiers stored in the memory and including one or more segments representative of the vehicle type of the damaged vehicle;

receive, via a user interface, a request for information stored in the memory based upon a search term including the code representative of the vehicle attribute;

identify each specialty vehicle data identifier stored in the memory including the code that substantially matches at least a portion of the search term;

compile an output including any identified specialty vehicle data identifier; and

provide, via the user interface, the output in response to the request for vehicle information.