Systems, devices, and methods for emergency responses and safety
First Claim
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1. A computer-implemented method, comprising:
- receiving, by a processor circuit of a computing device, a request from a mobile computing device to establish a connection with a destination device that facilitates a safety service within a pre-defined coverage area, the request further including login information associated with a previously-established user account on the computing device, and first information indicative of a location of the mobile computing device;
determining that the mobile computing device is within the pre-defined coverage area;
sending, by the computing device to the mobile computing device, a response message including second information indicative of a communication address of a remote server device functionally coupled to the destination device;
receiving, by the computing device, a confirmation from the remote server device that a connection between the mobile computing device and the destination device has been established based on the communication address that was sent to the mobile computing device; and
when the location of the mobile computing device is determined to be outside of the pre-defined coverage area, sending a message to the mobile computing device indicating that a connection to the destination device cannot be established and instructing a user of the mobile device to contact emergency personnel.
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Abstract
Systems, devices, and methods for emergency responses are provided. A client device can be provided with a response to an emergency via a networked system that can determine that the client device is located with a defined area of coverage, and can route a call session to a answering platform associated with answering station device that can facilitate a facilitate a safety service. Client devices located outside the coverage area can be directed to communicate via a call to 911.
160 Citations
20 Claims
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1. A computer-implemented method, comprising:
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receiving, by a processor circuit of a computing device, a request from a mobile computing device to establish a connection with a destination device that facilitates a safety service within a pre-defined coverage area, the request further including login information associated with a previously-established user account on the computing device, and first information indicative of a location of the mobile computing device; determining that the mobile computing device is within the pre-defined coverage area; sending, by the computing device to the mobile computing device, a response message including second information indicative of a communication address of a remote server device functionally coupled to the destination device; receiving, by the computing device, a confirmation from the remote server device that a connection between the mobile computing device and the destination device has been established based on the communication address that was sent to the mobile computing device; and when the location of the mobile computing device is determined to be outside of the pre-defined coverage area, sending a message to the mobile computing device indicating that a connection to the destination device cannot be established and instructing a user of the mobile device to contact emergency personnel. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computing device, comprising:
a processor circuit that is configured to perform operations comprising; receiving a request from a mobile computing device to establish a connection with a destination device that facilitates a safety service within a pre-defined coverage area, the request further including login information associated with a previously-established user account on the computing device, and first information indicative of a location of the mobile computing device; determining that the mobile computing device is within the pre-defined coverage area; sending, by the computing device to the mobile computing device, a response message including second information indicative of a communication address of a remote server device functionally coupled to the destination device; receiving, by the computing device, a confirmation from the remote server device that a connection between the mobile computing device and the destination device has been established based on the communication address that was sent to the mobile computing device; and when the location of the mobile computing device is determined to be outside of the pre-defined coverage area, sending a message to the mobile computing device indicating that a connection to the destination device cannot be established and instructing a user of the mobile device to contact emergency personnel. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
Specification