Dedicated point of sale over an intermittent network
DCFirst Claim
1. A dynamic Customer Relationship Management (‘
- CRM’
) system for location based intermittently-connected networked events, the system comprising;
a dedicated mobile computing device;
wherein the dedicated mobile computing device is coupled for data communications;
a transactions server, wherein the transactions server is connected through an intermittently-connected network to the dedicated mobile computer;
wherein the dedicated mobile computer comprises;
a mobile computer body;
the mobile computer body encased in a water-resistant and heat-resistant casing;
the mobile computer including;
a computer processor coupled through a bus system with computer memory and a data communications adapter;
the computer processor and computer memory configured with a point of sale (‘
POS’
) application adapted to process transactions, the application configured to at least two modes;
real-time mode receives a sales transaction;
determines whether the intermittently-connected network supports a real-time transaction with the transaction server; and
if the intermittently-connected network supports a real-time transaction with the transaction server;
initiating the transaction as a real-time transaction with the transaction server; and
if the intermittently-connected network cannot support a real-time transaction with the transaction server;
batch mode performs batching the transaction and queuing the transaction for later-delivery and initiating the transaction as a batch transaction when the intermittently-connected network supports a transaction with the transaction server.
2 Assignments
Litigations
0 Petitions
Accused Products
Abstract
Disclosed are various embodiments for improvements in customer relationship management and point of sale payment processing at remote event spaces. The system, apparatuses, and methods disclosed herein facilitate the transaction processing of credit cards and other payment vehicles in often remote locations where network connections may be intermittent and suffer from frequent disconnects or interruptions of service. The embodiments disclosed operate to detect network events, dynamically adjust to the event space, and processes the transactions on demand. The apparatuses are equipped to facilitate the event environment and are adapted to execute instructions to facilitate the financial transactions.
25 Citations
14 Claims
-
1. A dynamic Customer Relationship Management (‘
- CRM’
) system for location based intermittently-connected networked events, the system comprising;a dedicated mobile computing device;
wherein the dedicated mobile computing device is coupled for data communications;a transactions server, wherein the transactions server is connected through an intermittently-connected network to the dedicated mobile computer; wherein the dedicated mobile computer comprises; a mobile computer body;
the mobile computer body encased in a water-resistant and heat-resistant casing;the mobile computer including; a computer processor coupled through a bus system with computer memory and a data communications adapter; the computer processor and computer memory configured with a point of sale (‘
POS’
) application adapted to process transactions, the application configured to at least two modes;real-time mode receives a sales transaction; determines whether the intermittently-connected network supports a real-time transaction with the transaction server; and if the intermittently-connected network supports a real-time transaction with the transaction server;
initiating the transaction as a real-time transaction with the transaction server; andif the intermittently-connected network cannot support a real-time transaction with the transaction server; batch mode performs batching the transaction and queuing the transaction for later-delivery and initiating the transaction as a batch transaction when the intermittently-connected network supports a transaction with the transaction server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
- CRM’
-
11. A method for dynamic Point of Sale (‘
- POS’
) transaction processing for location based intermittently-connected networked events, the method comprising;receiving, by a POS application from a customer, a purchase request; creating, by the POS application, a real-time transaction request; initiating, by the POS application to a transaction server, a transmission of the real-time transaction request; determining, by the POS application, whether the initiated transmission was completed; and if the initiated transmission was completed, receiving, by the POS application from the transaction server a real-time transaction response and confirming or denying the sale in dependence upon the real-time transaction response; and if the initiated transmission was not completed, batching a batch transaction request;
wherein batching the transaction request the confirmation of sale is initiated at a point when network connectivity is established. - View Dependent Claims (12, 13, 14)
- POS’
Specification