Hybrid cloud PBX
First Claim
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1. A hybrid PBX, comprising:
- an onsite private branch exchange (PBX);
a remote PBX;
a website operative to configure the onsite PBX and remote PBX as a single system;
one or more extensions; and
at least three inbound call flows, comprising a normal call flow, a no-internet call flow, and an onsite-PBX-offline call flow,wherein each extension of the one or more extensions is connected to both the onsite PBX and the remote PBX, andwherein the remote PBX is operative to facilitate calls made and received by the extensions when the onsite PBX is inoperative, andwherein the normal call flow routes calls via a voice over Internet protocol (VoIP) provider through the onsite PBX to an extension of the one or more extensions, the no-internet call flow routes calls via the VoIP through the remote PBX and a public switched telephone network (PTSN) to an extension of the one or more extensions, and the onsite-PBX-offline call flow routes calls via the VoIP through the remote PBX to an extension of the one or more extensions.
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Abstract
Disclosed is a system for telephones by providing an improved and streamlined user experience and enhanced fail over mechanisms. A decentralized system managed through a web site which allows for continued operation even when the primary systems fail includes a mechanism for restoring the primary systems automatically when they become available again. Phones connect to two PBX systems at the same time, one local and one at a remote location. The two PBX systems synchronize configuration data and media files between them. The website can also be used to manage any number of systems allowing any size organization to manage every phone system in their organization from a single interface.
7 Citations
6 Claims
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1. A hybrid PBX, comprising:
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an onsite private branch exchange (PBX); a remote PBX; a website operative to configure the onsite PBX and remote PBX as a single system; one or more extensions; and at least three inbound call flows, comprising a normal call flow, a no-internet call flow, and an onsite-PBX-offline call flow, wherein each extension of the one or more extensions is connected to both the onsite PBX and the remote PBX, and wherein the remote PBX is operative to facilitate calls made and received by the extensions when the onsite PBX is inoperative, and wherein the normal call flow routes calls via a voice over Internet protocol (VoIP) provider through the onsite PBX to an extension of the one or more extensions, the no-internet call flow routes calls via the VoIP through the remote PBX and a public switched telephone network (PTSN) to an extension of the one or more extensions, and the onsite-PBX-offline call flow routes calls via the VoIP through the remote PBX to an extension of the one or more extensions. - View Dependent Claims (2, 3, 4, 5, 6)
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Specification