Reward system for micro influencers in a social media marketing campaign

• US 11,568,450 B2
• Filed: 08/09/2018
• Issued: 01/31/2023
• Est. Priority Date: 08/09/2017
• Status: Active Grant

• Current Assignee: Spaco LLC
• Original Assignee: Spaco LLC
• Inventors: Fuller, Brian Neil, Gross, Daniel Barnaby, Zullo, Paul, Valentine, James M.
• Primary Examiner(s): Alvarez, Raquel
• Application Number:
  US16/059,435
• Publication Number:
  US 20190050911A1
• Time in Patent Office: 1,636 Days
• CPC Class Codes: G06Q 30/0244 Optimization
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0273 Determination of fees for advertising
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A business accesses a campaign server and inputs information relevant to a marketing campaign. The server sends invitations to social media influencers, who then post content to various platforms to influence customers to act in ways beneficial to the business, either by further advancing the marketing campaign or by actually generating revenue for the sponsor. The system tracks the social media reactions of customers (likes, shares, etc.), as well as real-world activity (product purchases, physical attendance at advertised locations, etc.), attributable to each influencer, and points are awarded based on the activity they generate among customers. The points are weighted according to the type of activity generated and/or the social media platforms on which the activity is generated, and the running point totals of the influencers are published to foster competition among them. A total reward is allocated and paid to the influencers according to their relative total accumulated points.

Claims

1. A system for conducting a social media marketing campaign, comprising:

a campaign administration server with a processor and program computer code for administering a campaign;

one or more social media servers, each social media server hosting a social media platform;

a plurality of influencer devices associated with a plurality of respective influencers participating in the campaign from which said campaign administration server receives identification information for each influencer participating in the campaign, and from which said one or more social media servers receive social media posts by the plurality of influencers associated with the campaign; and

a plurality of customer devices associated with a plurality of customers from which said one or more social media servers receive social media reactions responsive to the social media posts associated with the campaign received from the influencer devices;

wherein, for each social media reaction by each customer that is attributable to each influencer, the campaign administration server awards said influencer a social media reaction point amount corresponding to a point value assigned to said social media reaction, wherein said social media reaction point amount is awarded independently of any other social media reaction and the location of said customer;

wherein, for each detection of one of said customer devices at a location associated with the campaign that is attributable to said influencer, said campaign administration server awards said influencer a customer location point amount corresponding to a point value assigned to the detection of one of said customer devices at the location, wherein said customer location point amount is awarded independently of any social media reactions at the location;

wherein, for each influencer participating in the campaign, said campaign administration server calculates a total point amount reflecting the sum of all social media reaction point amounts and all customer location point amounts awarded to said influencer during the campaign; and

wherein said campaign administration server supplies a reward to at least some of the plurality of influencers at the conclusion of the campaign based at least in part on the total point amount awarded to each of the plurality of influencers.

2. The system of claim 1, wherein said campaign administrator server detects when one of said customer devices is at a location associated with the campaign using a geolocation technology.

3. The system of claim 2, wherein said geolocation technology comprises the Global Positioning System.

4. The system of claim 1, wherein the campaign administrator server provides a graphic identifier to each of the influencers participating in the campaign for inclusion in the social media posts associated with the campaign such that the graphic identifier is accessible by the customer devices, wherein the campaign administrator server detects when one of said customer devices is at a location associated with the campaign upon receiving data reflecting use of the graphic identifier at the location.

5. The system of claim 4, wherein the graphic identifier is a matrix barcode.

6. The system of claim 1, wherein the point value assigned to a type of social media reaction performed on a first social media platform is higher than the point value assigned to said type of social media reaction performed on a second social media platform.

7. The system of claim 1, wherein the point value assigned to a first type of social media reaction is higher than the point value assigned to a second type of social media reaction.

8. The system of claim 1, further comprising a potential influencer identification database, wherein said campaign administration server obtains identification information for a plurality of influencers from said database and communicates a campaign invitation to at least some of the plurality of influencers.

9. The system of claim 8, wherein said potential influencer identification database includes information associated with each potential influencer, with which said campaign administration server determines to which of the plurality influencers it communicates the campaign invitation.

10. The system of claim 1, wherein said campaign server determines that the detection of said customer device at the location associated with the campaign is attributable to said influencer based on receipt of a code associated with said influencer from said customer device.

11. The system of claim 1, wherein said campaign server determines that the detection of said customer device at the location associated with the campaign is attributable to said influencer based at least in part on a social media association between the customer associated with said customer device and said influencer.

12. The system of claim 1, wherein said campaign server determines that the detection of said customer device at the location associated with the campaign is attributable to said influencer based at least in part on a contemporaneous social media reaction by the customer associated with said customer device that is also attributable to said influencer.

13. The system of claim 1, wherein the campaign server publishes a current point amount for each influencer to the plurality of influencers during the campaign.

14. The system of claim 1, wherein said campaign administration server electronically transfers the reward to said influencers.

15. The system of claim 1, wherein the campaign administrator server enables adding or deleting influencers during the campaign.

16. The system of claim 1, wherein the campaign administrator server enables adjusting the duration of the campaign during the campaign.

17. The system of claim 1, wherein the campaign administrator server enables adjusting a weighting of a social media platform during the campaign.

18. The system of claim 1, wherein:

for each influencer participating in the campaign, said campaign administration server from time to time during the campaign calculates a current total point amount reflecting the sum of all social media reaction point amounts and all customer location point amounts awarded to said influencer during the campaign;

wherein, for each influencer participating in the campaign, said campaign administration server, prior to the conclusion of the campaign, publishes during the campaign the current total point amount reflecting the sum of all social media reaction point amounts and all customer location point amounts awarded to said influencer during the campaign to incentivize competition among the plurality of influencers.

19. A system for conducting a social media marketing campaign, comprising:

a campaign administration server with a processor and program computer code for administering a campaign;

one or more social media servers, each social media server hosting a social media platform;

a plurality of influencer devices associated with a plurality of respective influencers participating in the campaign from which said campaign administration server receives identification information for each influencer participating in the campaign, and from which said one or more social media servers receive social media posts by the plurality of influencers associated with the campaign; and

a plurality of customer devices associated with a plurality of customers from which said one or more social media servers receive social media reactions responsive to the social media posts associated with the campaign received from the influencer devices;

wherein, for each social media reaction attributable to each influencer, the campaign administration server awards said influencer a point amount corresponding to a point value assigned to said social media reaction;

wherein the point value assigned to a first social media reaction differs from the point value assigned to a second social media reaction based on the first social media reaction is performed on a first social media platform and the second social media reaction is performed on a second social media platform;

wherein, for each influencer participating in the campaign, said campaign administration server calculates a total point amount reflecting all point amounts awarded to said influencer during the campaign; and

wherein said campaign administration server supplies a reward to at least some of the plurality of influencers at the conclusion of the campaign based at least in part on the total point amount awarded to each of the plurality of influencers.

20. The system of claim 19, wherein, for each detection of one of said customer devices at a location associated with the campaign that is attributable to said influencer, said campaign administration server awards said influencer a point amount corresponding to the point value assigned to the detection of one of said customer devices at the location.

21. The system of claim 20, wherein the campaign administrator server provides a graphic identifier to each of the influencers participating in the campaign for inclusion in the social media posts associated with the campaign such that the graphic identifier is accessible by the customer devices, wherein the campaign administrator server detects when one of said customer devices is at a location associated with the campaign upon receiving data reflecting use of the graphic identifier at the location.

22. The system of claim 21, wherein the graphic identifier is a matrix barcode.

23. The system of claim 20, wherein said campaign administrator server detects when one of said customer devices is at a location associated with the campaign using a geolocation technology.

24. The system of claim 23, wherein said geolocation technology comprises the Global Positioning System.

25. The system of claim 19, wherein, for each purchase of a product or service associated with the campaign made by one of said customer devices that is attributable to said influencer, said campaign administration server awards said influencer a point amount corresponding to the point value assigned to said purchase.

26. The system of claim 19, wherein the campaign server publishes a current point amount for each influencer to the plurality of influencers during the campaign.

27. The system of claim 19, wherein said campaign administration server electronically transfers the reward to said influencers.

28. A system for conducting a social media marketing campaign, comprising:

a campaign administration server with a processor and program computer code for administering a campaign;

one or more social media servers, each social media server hosting a social media platform;

a plurality of influencer devices associated with a plurality of respective influencers participating in the campaign from which said campaign administration server receives identification information for each influencer participating in the campaign, and from which said one or more social media servers receive social media posts by the plurality of influencers associated with the campaign; and

a plurality of customer devices associated with a plurality of customers from which said one or more social media servers receive social media reactions responsive to the social media posts associated with the campaign received from the influencer devices;

wherein, for each social media reaction by each customer that is attributable to each influencer, the campaign administration server awards said influencer a social media reaction point amount corresponding to a point value assigned to said social media reaction, wherein said social media reaction point amount is awarded independently of any other social media reaction and the location of said customer;

wherein, for each detection of one of said customer devices at a location associated with the campaign that is attributable to said influencer, said campaign administration server awards said influencer a customer location point amount corresponding to a point value assigned to the detection of one of said customer devices at the location, wherein said customer location point amount is awarded independently of any social media reactions at the location;

wherein the point value assigned to a first social media reaction differs from the point value assigned to a second social media reaction based on at least one of;

(a) the first social media reaction is performed on a first social media platform and the second social media reaction is performed on a second social media platform, and (b) the first and second social media reactions are different types of social media reactions;

wherein, for each influencer participating in the campaign, said campaign administration server calculates a ratio of (a) a total point amount reflecting the sum of all social media reaction point amounts and all customer location point amounts awarded to said influencer during the campaign, to (b) a total point amount reflecting all point amounts awarded to all influencers during the campaign; and

wherein said campaign administration server supplies a cash or other reward to at least some of the influencers at the conclusion of the campaign based at least in part on the ratio calculated for said influencer.

29. The system of claim 28, wherein the campaign administrator determines a total reward amount for the campaign, and the reward supplied to each influencer is the total reward amount multiplied by the ratio.

30. The system of claim 28, wherein the campaign administrator server receives a total reward amount from a business sponsoring the campaign, and the reward supplied to each influencer is the total reward amount multiplied by the ratio.