System and method for on line resolution of disputes

• US 20010037204A1
• Filed: 01/08/2001
• Published: 11/01/2001
• Est. Priority Date: 05/12/2000
• Status: Abandoned Application

• Current Assignee: Resolveitnow.Com
• Original Assignee: Resolveitnow.Com
• Inventors: Horn, John R., Chang, Vanessa C.L., Schoettler, Roland W.
• Application Number:
  US09/756,408
• Publication Number:
  US 20010037204A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 50/182 Alternative dispute resolution

Abstract

One or more embodiments of the invention are directed to an on line system that facilitates the confidential and secure exchange of offers and demands between parties to a dispute. The exchange can take place directly between a claimant and a respondent or their representatives without the involvement of third parties, such as mediators or arbitrators. The system is designed to minimize overhead costs by automatically reminding the parties of a pending settlement offer at selected time intervals, thereby eliminating the need for constant follow up correspondence and telephone calls. System features encourage settlement of disputes by providing a user-friendly environment and an easily accessible medium for exchange of information related to a dispute. Parties are invited to submit settlement offers in ranges including minimum and maximum dollar amounts for which they are willing to settle the case. Based upon the submitted offers the system determines a settlement amount that fits within the proposed ranges. If no settlement is reached the parties are invited to try again.

Claims

1. A method of resolving a dispute comprising:

providing for one or more initiating parties to initiate one or more offers comprising one or more first settlement ranges;

notifying one or more responding parties that one or more offers are initiated;

providing for the responding parties to initiate one or more responses comprising one or more second settlement ranges; and

determining a settlement amount based on the first and second settlement ranges.

11. The method of

claim 1

wherein:

a settlement is reached if the first and second ranges overlap.

12. The method of

claim 1

wherein:

a settlement range represents an offer made by a claimant and another settlement range represents an offer made by a respondent for resolution of a dispute;

the settlement range offered by the claimant comprising a minimum limit accepted by the claimant and a maximum limit requested by the claimant;

the settlement range offered by the respondent comprising a minimum limit offered by the respondent, and a maximum limit offered by the respondent;

wherein if the maximum limit requested by the claimant is less than or equal to the minimum limit offered by the respondent, then the settlement amount is the maximum limit requested by the claimant.

13. The method of

claim 12

wherein:

if the minimum limit accepted by the claimant is more than the maximum limit offered by the respondent then no settlement amount is determined.

14. The method of

claim 13

wherein:

the settlement amount is a value between the second largest and second smallest limits selected from settlement ranges offered by the claimant or the respondent.

15. The method of

claim 13

wherein:

the settlement amount is the midpoint between the second largest and second smallest limits selected from settlement ranges offered by the claimant or the respondent.

16. The method of

claim 13

further comprising:

inviting the claimant and the respondent to expand the settlement ranges representing their offers of settlement, if no settlement amount is determined.

17. The method of

claim 16

further comprising:

expanding the settlement range offered by the claimant by a percentage of the difference between the upper and lower limits of the settlement range offered by the claimant, if the claimant elects to expand the settlement range.

18. The method of

claim 17

further comprising:

determining a settlement amount based on the expanded settlement range.

19. The method of

claim 16

further comprising:

expanding the settlement range offered by the respondent by a percentage of the difference between the upper and lower limits of the settlement range offered by the respondent, if the respondent elects to expand the settlement range.

20. The method of

claim 19

further comprising:

determining a settlement amount based on the expanded settlement range.

2. A method of resolving a dispute using an on line system, said method comprising:

an on line system providing for an initiating party to initiate an offer to settle a dispute, said offer comprising a first settlement range;

the on line system notifying a responding party that that the offer is initiated;

the on line system providing for the responding party to initiate a response to settle the dispute, said response comprising a second settlement range; and

the on line system notifying the initiating and responding parties whether a settlement is reached based on the first and second settlement ranges.

3. The method of

claim 2

further comprising:

the on line system providing for the initiating party to expand said first settlement range if a settlement is not reached.

4. The method of

claim 3

further comprising:

the on line system notifying the initiating and responding parties whether a settlement is reached based on the expansion of the first settlement range.

5. The method of

claim 4

further comprising:

the on line system providing the responding party to expand said second settlement range if a settlement range is not reached based on the expansion of the first settlement range.

6. The method of

claim 5

further comprising:

the on line system notifying the initiating and responding parties whether a settlement is reached based on the expansion of the second settlement range.

7. The method of

claim 6

further comprising:

the on line system periodically inviting one or both the initiating party and the responding party to resubmit new offers if a settlement is not reached.

8. The method of

claim 7

further comprising:

the on line system notifying a party and that unless a new offer for settlement is submitted by a certain deadline any pending settlement offers will be withdrawn.

9. The method of

claim 8

further comprising:

the on line system terminating all services provided if a settlement is not reached after a certain time period has elapsed.

10. The method of

claim 9

further comprising:

the on line system providing the initiating and responding parties with a communication forum to communicate.

21. A method of resolving a dispute between an initiating party and a responding party comprising:

providing for an initiating party to select a first increment value;

providing for the initiating party to select a first settlement range from a plurality of settlement ranges generated based on the first increment value; and

providing for an initiating party to initiate an offer to settle a dispute, said offer comprising the first settlement range.

22. The method of

claim 21

further comprising:

notifying a responding party that the offer is initiated;

providing for the responding party to select a second settlement range from a plurality of settlement ranges generated based on the first increment value; and

providing for the responding party to initiate a response to settle the dispute, said response comprising the second settlement range.

23. The method of

claim 21

further comprising:

notifying a responding party that the offer is initiated;

providing for the responding party to select a second increment value;

providing for the responding party to select a second settlement range from a plurality of settlement ranges generated based on the second increment value; and

providing for the responding party to initiate a response to settle the dispute, said response comprising the second settlement range.

24. The method of

claim 21

wherein:

the initiating party may select an exact settlement value as the first settlement range.

25. The method of

claim 22

wherein:

the responding party may select an exact settlement value as the first settlement range.

26. The method of

claim 22

wherein:

a settlement value is determined based on the first and second settlement ranges.

27. A computer program product comprising:

a computer usable medium having computer readable program code embodied therein configured to resolve a dispute, said computer program product comprising;

computer readable code configured to cause a system to provide for an initiating party to select a first increment value;

computer readable code configured to provide for the initiating party to select a first settlement range from a plurality of settlement ranges generated based on the first increment value; and

computer readable code configured to provide for an initiating party to initiate an offer to settle a dispute, said offer comprising the first settlement range.

28. The computer program product of

claim 27

, further comprising:

computer readable code configured to notify a responding party that the offer is initiated;

computer readable code configured to provide for the responding party to select a settlement range from a plurality of settlement ranges generated based on the first increment value; and

computer readable code configured to provide for the responding party to initiate a response to settle the dispute, said response comprising the second settlement range.

29. The computer program product of

claim 27

, further comprising:

computer readable code configured to notify a responding party that the offer is initiated;

computer readable code configured to provide for the responding party to select a second increment value;

computer readable code configured to provide for the responding party to select a second settlement range from a plurality of settlement ranges generated based on the second increment value; and

computer readable code configured to provide for the responding party to initiate a response to settle the dispute, said response comprising the second settlement range.

30. The computer program product of

claim 27

, wherein:

the initiating party may select an exact settlement value as the first settlement range.

31. The computer program product of

claim 28

, wherein:

the responding party may select an exact settlement value as the first settlement range.

32. The computer program product of

claim 28

, wherein:

a settlement value is determined based on the first and second settlement ranges.

33. A computing system for resolving disputes, said system comprising:

a processor;

a memory coupled to said processor;

code executed by said processor configured to resolve a dispute;

said code comprising;

a method providing for an initiating party to select a first increment value;

a method providing for the initiating party to select a first settlement range from a plurality of settlement ranges generated based on the first increment value; and

a method providing for an initiating party to initiate an offer to settle a dispute, said offer comprising the first settlement range.

34. The system of

claim 33

said code further comprising:

a method notifying a responding party that the offer is initiated;

a method providing for the responding party to select a second settlement range from a plurality of settlement ranges generated based on the first increment value; and

a method providing for the responding party to initiate a response to settle the dispute, said response comprising the second settlement range.

35. The system of

claim 33

said code further comprising:

a method notifying a responding party that the offer is initiated;

a method providing for the responding party to select a second increment value;

a method providing for the responding party to select a second settlement range from a plurality of settlement ranges generated based on the second increment value; and

a method providing for the responding party to initiate a response to settle the dispute, said response comprising the second settlement range.

36. The system of

claim 33

, wherein:

the initiating party may select an exact settlement value as the first settlement range.

37. The system of

claim 34

, wherein:

the responding party may select an exact settlement value as the first settlement range.

38. The system of

claim 34

, wherein:

a settlement value is determined based on the first and second settlement ranges.

39. The system of

claim 38

, wherein:

the initiating and responding parties are invited to expand the settlement ranges representing their offers of settlement, if no settlement offer is determined.

40. The system of

claim 39

said code further comprising:

a method expanding the settlement range offered by the initiating or the responding parties by a percentage of the difference between the upper and lower limits of the settlement range offered by the parties in order to reach a settlement.