Method and system for coordinating appointments

• US 20020046069A1
• Filed: 07/27/2001
• Published: 04/18/2002
• Est. Priority Date: 01/04/2000
• Status: Abandoned Application

• Current Assignee: Callnetics Corporation
• Original Assignee: Callnetics Corporation
• Inventors: Asbury, James E., Mozayeny, Bahram
• Application Number:
  US09/916,762
• Publication Number:
  US 20020046069A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

A method for scheduling real estate appointments. The method comprises receiving from a showing realtor a request to show property, and automatically communicating the request to show property to a seller of the property, the act of communicating including soliciting appointment approval from the seller.

Claims

1. A method for scheduling real estate appointments, the method comprising:

(a) receiving from a showing realtor a request to show property; and

(b) automatically communicating the request to show property to a seller of the property, the act of communicating including soliciting appointment approval from the seller.

2. The method of claim 1, further comprising electronically receiving a response from the seller regarding appointment approval.

3. The method of claim 2, further comprising electronically communicating the response from the seller to the showing realtor.

4. The method of claim 3, further comprising informing a listing realtor for the seller of the response from the seller.

5. The method of claim 1, further comprising automatically requesting feedback from the showing realtor and communicating feedback results to a listing realtor after a property showing has occurred.

6. The method of claim 1, further comprising receiving property listings.

7. The method of claim 1, further comprising enrolling real estate brokers with an appointment server.

8. The method of claim 1, further comprising accepting search instructions from a showing realtor, searching an appointment database for requested property listings, and communicating identified property listings to the showing realtor.

9. The method of claim 8, further comprising generating a map of the identified property listings.

10. A method for scheduling real estate appointments, the method comprising the steps of:

(a) receiving from a showing realtor a request to show property; and

(b) automatically communicating the request to show property to a seller of the property, the step of communicating including soliciting appointment approval from the seller.

11. The method of claim 10, further comprising the step of electronically receiving a response from the seller regarding appointment approval.

12. The method of claim 11, further comprising the step of electronically communicating the response from the seller to the showing realtor.

15. The apparatus of claim 14, wherein the appointment server further contains instructions for electronically receiving a response from the seller regarding appointment approval and electronically communicating the response from the seller to the showing realtor.

16. The apparatus of claim 14, wherein communications take place over an IVR system.

17. The apparatus of claim 14, wherein communications take place over an e-mail system.

19. The apparatus of claim 18, further comprising means for electronically receiving a response from the seller regarding appointment approval and means for electronically communicating the response from the seller to the showing realtor.

13. A method for scheduling real estate appointments, the method comprising:

(a) compiling in an appointment server showing information for a listed property;

(b) receiving in the appointment server from a showing realtor a request to show the property;

(c) determining from the showing information if the request to show the property is acceptable to a seller of the property;

(d) in response to act (c), electronically communicating the request to show property to the seller of the property if the showing information is not sufficient to determine if the request to show the property is acceptable to the seller, the act of communicating including soliciting appointment approval from the seller;

(e) in response to act (d), electronically receiving a response from the seller regarding appointment approval; and

(f) in response to act (e), electronically communicating to the showing realtor the response from the seller.

14. An apparatus for scheduling real estate appointments, the apparatus comprising:

an appointment server containing instructions for;

(i) receiving from a showing realtor a request to show property; and

(ii) automatically communicating the request to show property to a seller of the property, the act of communicating including soliciting appointment approval from the seller.

18. An apparatus for scheduling real estate appointments, the apparatus comprising:

(a) means for receiving from a showing realtor a request to show property; and

(b) means for automatically communicating the request to show property to a seller of the property, the means for automatically communicating including means for soliciting appointment approval from the seller.

20. An apparatus for scheduling real estate appointments, the apparatus comprising:

(a) a server for receiving a request from a buyer for showing a property;

(b) a communication system operably connected to the server for automatically communicating the request to a seller of the property and for communicating an answer to the buyer.

21. The apparatus of claim 20, wherein the communication system comprises an interactive voice response system.

22. The apparatus of claim 20, wherein the communication system comprises e-mail.

23. The apparatus of claim 20, further comprising a database operably connected to the server for providing information relating to the property in the answer.

25. The apparatus of claim 24, wherein the communicating means comprises an interactive voice response system.

26. The apparatus of claim 24, wherein the communicating means comprises e-mail.

28. The method of claim 27, further comprising communicating feedback results to a listing realtor.

29. The method of claim 27, further comprising receiving in an appointment server feedback results from the showing realtor.

30. The method of claim 27, wherein the act of automatically requesting feedback uses e-mail.

31. The method of claim 27, wherein the act of automatically requesting feedback uses an IVR system.

24. An apparatus for scheduling real estate appointments, the apparatus comprising:

(a) a means for receiving a request from a buyer for showing a property;

(b) a means operably connected to the receiving means for automatically communicating the request to a seller of the property and for communicating an answer to the buyer.

27. A method for gathering feedback from a property showing comprising:

(a) determining that a property showing has occurred; and

(b) automatically requesting feedback from a showing realtor.

32. A method for gathering feedback from a property showing comprising the steps of:

(a) determining that a property showing has occurred; and

(b) automatically requesting feedback from a showing realtor.

33. The method of claim 32, further comprising a step of communicating feedback results to a listing realtor.

35. The apparatus of claim 34, wherein the appointment server further contains instructions for communicating feedback results to a listing realtor.

36. The apparatus of claim 34, wherein the appointment server further contains instructions for receiving in an appointment server feedback results from the showing realtor.

38. The apparatus of claim 37, further comprising means for communicating feedback results to a listing realtor.

39. The apparatus of claim 37, further comprising means for receiving in an appointment server feedback results from the showing realtor.

34. An apparatus for gathering feedback from a property showing, the apparatus comprising:

an appointment server containing instructions for;

(i) determining that a property showing has occurred; and

(ii) automatically requesting feedback from a showing realtor.

37. An apparatus for gathering feedback from a property showing, the apparatus comprising:

(a) means for determining that a property showing has occurred; and

(b) means for automatically requesting feedback from a showing realtor.

40. A method for displaying a map comprising:

(a) accepting search instructions for listed properties from a showing realtor;

(b) searching an appointment database for listed properties fitting the search instructions;

(c) communicating property listings to the showing realtor and allowing the showing realtor to select property listings for showing; and

(d) generating a map of the selected property listings, wherein the map contains at least two property listings.

41. The method of claim 40 wherein the act of generating a map comprises gathering map information from map sources and overlaying the information from map sources to display the at least two property listings.

42. The method of claim 41 wherein the listed properties are properties for which open houses are schedule.

43. A method for displaying a map comprising the steps of:

(a) accepting search instructions for listed properties from a showing realtor;

(b) searching an appointment database for listed properties fitting the search instructions;

(c) communicating property listings to the showing realtor and allowing the showing realtor to select property listings for showing; and

(d) generating a map of the selected property listings, wherein the map contains at least two property listings.

44. An apparatus for displaying a map comprising:

an appointment server containing instructions for;

(i) accepting search instructions for listed properties from a showing realtor;

(ii) searching an appointment database for listed properties fitting the search instructions;

(iii) communicating property listings to the showing realtor and allowing the showing realtor to select property listings for showing; and

(iv) generating a map of the selected property listings, wherein the map contains at least two property listings.

45. The apparatus of claim 44, further comprising a mapping database and a mapping server that contain mapping information for use in generating the map of the selected property listings.

48. The method of claim 47 wherein the act of generating reports further comprises using information from third party sources.

50. The method of claim 49 wherein the market relevant information is a number of homes sold in a particular price range.

51. The method of claim 49 wherein the market relevant information is a number of homes shown in a particular price range.

52. The method of claim 49 wherein the market relevant information is how often a particular listing has been retrieved as relevant to an agent'"'"'s search.

53. The method of claim 49 wherein the market relevant information is how many requests to show a listing have occurred.

54. The method of claim 49 wherein the market relevant information is how many actual showings have occurred for a listed property.

46. An apparatus for displaying a map comprising:

(a) means for accepting search instructions for listed properties from a showing realtor;

(b) means for searching an appointment database for listed properties fitting the search instructions;

(c) means for communicating property listings to the showing realtor and allowing the showing realtor to select property listings for showing; and

(d) means for generating a map of the selected property listings, wherein the map contains at least two property listings.

47. A method for gathering information related to real estate transactions, the method comprising:

(a) automatically requesting feedback from a showing realtor after a property showing for a property listing;

(b) gathering feedback results from the showing realtor; and

(c) generating reports for the property listing using the feedback results.

49. A method for displaying information related to real estate transactions, the method comprising:

(a) accessing one or more databases to gather market relevant information concerning real estate transactions; and

(b) presenting the market relevant information in a meaningful form.

55. A method for displaying information related to real estate transactions, the method comprising the steps of:

(a) accessing one or more databases to gather market relevant information concerning real estate transactions; and

(b) presenting the market relevant information in a meaningful form.

56. An apparatus for displaying information related to real estate transactions, the apparatus comprising:

an appointment server containing instructions for;

(i) accessing one or more databases to gather market relevant information concerning real estate transactions; and

(ii) presenting the market relevant information in a meaningful form.

57. An apparatus for displaying information related to real estate transactions, the apparatus comprising:

(a) means for accessing one or more databases to gather market relevant information concerning real estate transactions; and

(b) means for presenting the market relevant information in a meaningful form.