Real-time incident and response information messaging in a system for the automatic notification that an emergency call has occurred from a wireline or wireless device

  • US 20020057764A1
  • Filed: 09/27/2001
  • Published: 05/16/2002
  • Est. Priority Date: 11/13/2000
  • Status: Active Grant
First Claim
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1. A telephone service method within a telephone system that provides notification to identified parties that an emergency call to an emergency service has been made from a subscriber, the improvement characterized by:

  • Receiving an alert signal indicating that a call has been placed to said emergency service;

    Collecting real-time data from message content of said call in response to receiving said alert signal;

    Said real-time data being collected within an interval between a time that said emergency call is recognized and a response is initiated;

    Using said alert signal to fetch a subscriber record containing indicia corresponding to said identified parties from a subscriber database; and

    , Activating a message response system in response to said indicia to thereby initiate notification to said identified parties that a call to said emergency service has been made from a subscriber identified by said alert signal.

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