Method and apparatus for querying the status of mobile subscibers
First Claim
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1. A status information service for a mobile telecommunication network comprising:
- customer care infrastructure in communication with the mobile telecommunication network and adapted to answer status information queries; and
a subscriber status information server adapted for use with the customer care infrastructure and capable of issuing status information queries to the customer care infrastructure.
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Abstract
Wireless communication companies can enhance the user experience of their mobile subscribers by providing information about the status of their connection to data service providers. The present invention covers a mechanism for providing this information (presence, location, etc.) to data service providers and to customers, by using infrastructure developed for customer care applications. As a result, the infrastructure required to provide these services can be implemented and maintained at a lower cost than a specially designed infrastructure.
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7 Claims
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1. A status information service for a mobile telecommunication network comprising:
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customer care infrastructure in communication with the mobile telecommunication network and adapted to answer status information queries; and
a subscriber status information server adapted for use with the customer care infrastructure and capable of issuing status information queries to the customer care infrastructure. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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Specification