Method and sysem for server management platform instrumentation
First Claim
Patent Images
1. A method for managing at least one server using remote intelligent mail messages, the method comprising:
- receiving, by a mail agent, an electronic mail message, sent by a user, requesting a service relevant to the at least one server;
deciphering the electronic mail message to understand the nature of the service requested by the user;
determining whether the user has a privilege to obtain the service; and
performing the service, by the mail agent, if the user has the privilege, to produce a service outcome.
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Abstract
A method and system for managing a server using remote intelligent mail messages is presented. An electronic mail message sent by a user is received by a mail agent. The message requests a service relevant to a server. The e-mail message is deciphered to understand the nature of the service requested by the user. If the user has the required access privilege, then the mail agent performs the service to produce a service outcome.
88 Citations
30 Claims
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1. A method for managing at least one server using remote intelligent mail messages, the method comprising:
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receiving, by a mail agent, an electronic mail message, sent by a user, requesting a service relevant to the at least one server;
deciphering the electronic mail message to understand the nature of the service requested by the user;
determining whether the user has a privilege to obtain the service; and
performing the service, by the mail agent, if the user has the privilege, to produce a service outcome. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method for managing at least one server using remote intelligent mail messages, the method comprising:
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obtaining, from at least one server health monitoring system, health information about at least one server;
generating a first electronic mail message using the health information;
sending, by a mail agent, the first electronic mail message to a user;
receiving, by the mail agent, a second electronic mail message, sent by the user, requesting a service relevant to the at least one server;
deciphering the second electronic mail message to understand the nature of the service requested by the user;
determining whether the user has a privilege to obtain the service; and
performing the service, by the mail agent, if the user has the privilege for the service. - View Dependent Claims (21)
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22. A system for managing a server using remote intelligent mail messages, the system comprising:
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a server;
a client configured to allow a user to send electronic mail; and
a mail agent configured to communicate with the server and the client, the mail agent being further configured to receive an electronic mail message, sent by the user from the client, requesting a service relevant to the server, decipher the electronic mail message to understand the nature of the service requested by the user, and perform the service to produce a service outcome. - View Dependent Claims (23, 24, 26, 28, 30)
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25. A mail agent for managing at least one server using remote intelligent mail messages, the mail agent comprising:
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a mail handler configured to receive an electronic mail message, sent by a user, requesting a service relevant to the at least one server;
a deciphering mechanism configured to decipher the electronic mail message to understand the nature of the service requested by the user;
a privilege determination mechanism configured to determine whether the user has a privilege to obtain the service; and
a service performance mechanism configured to perform the service, if the user has the privilege, to produce a service outcome.
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27. A computer-readable medium encoded with a plurality of processor-executable instructions for:
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receiving, by a mail agent, an electronic mail message, sent by a user, requesting a service relevant to the at least one server;
deciphering the electronic mail message to understand the nature of the service requested by the user;
determining whether the user has a privilege to obtain the service; and
performing the service, by the mail agent, if the user has the privilege, to produce a service outcome.
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29. A computer-readable medium encoded with a plurality of processor-executable instructions for:
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obtaining, from at least one server health monitoring system, health information about at least one server;
generating a first electronic mail message using the health information;
sending, by a mail agent, the first electronic mail message to a user;
receiving, by the mail agent, a second electronic mail message, sent by the user, requesting a service relevant to the at least one server;
deciphering the second electronic mail message to understand the nature of the service requested by the user;
determining whether the user has a privilege to obtain the service; and
performing the service, by the mail agent, if the user has the privilege for the service.
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Specification