Message management system for handling personal messages from e-mail and voice-mail sources over the internet

• US 20020111991A1
• Filed: 02/22/2000
• Published: 08/15/2002
• Est. Priority Date: 11/01/1999
• Status: Abandoned Application

• Current Assignee: Messagehero. Com, Inc., Tracking & Communication Technologies, Inc.
• Original Assignee: Tracking & Communication Technologies, Inc.
• Inventors: Wood, Christopher Noah, Kowitz, Michael D.
• Application Number:
  US09/510,586
• Publication Number:
  US 20020111991A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A message management system for handling personal messages from e-mail and voice-mail message sources over the Internet includes a user database having access and management information set by the user. The access information is configured to gain access to each of the e-mail and voice-mail message sources and the management information is configured to set access times to each of the e-mail and voice-mail message sources. A procedures database holds access routines for the e-mail and voice-mail message sources. A phone server establishes phone and Internet connections to the voice-mail message sources. The phone server is configured to navigate through the voice-mail message sources to make a copy of messages resident thereon. An e-mail server establishes Internet connections to the e-mail message sources. The e-mail server is configured to navigate through the e-mail message sources to make a copy of messages resident thereon. A message database holds messages copied from the e-mail and voice-mail message sources. A manager server, which communicates with the user database and the procedures database, is configured to request that one or both of the phone server and the e-mail server establish Internet connections to the e-mail and voice-mail message sources. The manager server also is configured to pass access and management information from the user database and to pass access routines from the procedures database.

Claims

1. A message management system for handling personal messages from e-mail and voice-mail message sources over the Internet, comprising:

a user database having access and management information set by a user, the access information being configured to gain access to each of the e-mail and voice-mail message sources and the management information being configured to set access times to each of the e-mail and voice-mail message sources;

a procedures database for holding access routines for the e-mail and voice-mail message sources;

a phone server for establishing phone and Internet connections to the voice-mail message sources, the phone server being configured to navigate through the voice-mail message sources to make a copy of messages resident on the voice-mail message sources;

an e-mail server for establishing Internet connections to the e-mail message sources, the e-mail server being configured to navigate through the e-mail message sources to make a copy of messages resident on the e-mail message sources;

a message database for holding messages copied from the e-mail and voice-mail message sources; and

a manager server in communication with the user database and the procedures database, the manager server being configured to request that one or both of the phone server and the e-mail server establish Internet connections to the e-mail and voice-mail message sources, the manager server further being configured to pass access and management information from the user database and to pass access routines from the procedures database.