Systems and methods for internet reward service

• US 20020133400A1
• Filed: 03/13/2001
• Published: 09/19/2002
• Est. Priority Date: 03/13/2001
• Status: Abandoned Application

• Current Assignee: Boomerang Marketing, Inc.
• Original Assignee: Boomerangmarketing.Com Incorporated
• Inventors: Fox, John R., Beaudoin, Robert J., Terry, David C.
• Application Number:
  US09/805,424
• Publication Number:
  US 20020133400A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0225 Avoiding frauds

Abstract

Systems and methods are described which afford greater flexibility for consumers to purchase through either on-line or traditional retail venues and receive a more direct perceived value from reward offerings. The system'"'"'s network of CPGs enables sponsors and partnered e-commerce retailers to share development, database management, and other administrative costs. Cooperative database mining combined with timely, anticipated and permission-based relevant e-mail communications adds a powerful customer acquisition component to traditional database and customer loyalty programs. Member users benefit from the flexibility in the ways in which they can accumulate value in their member user accounts from entering rewards received from CPG Sponsors. Member users also have flexibility in the manner in which they spend value accumulated in their consumer accounts. In the present invention, conducting online transactions with any one of the partnered e-commerce retailers is simplified and streamlined.

In particular, an illustrative embodiment of the present invention includes a system facilitating Internet reward services. The system includes a server coupled to the Internet. A website is stored on the server. Software means is operative on the website and the server. The software means receives one or more reward codes for verification against a network of consumer product/service sponsors and credits a proprietary value for valid reward codes to an appropriate member user'"'"'s account such that a member user can apply the proprietary value to on-line transactions with a number of partnered e-commerce retailers. According to the teachings of the present invention, the software means is further operable for associating a reward activity process with a particular member user account and collecting data associated with an on-line transaction by the member user such that the collected data can be analyzed and shared between the network of consumer product/service sponsors and the number of partnered e-commerce retailers.

Claims

1. A system facilitating Internet retail services, comprising:

a server, wherein the server includes a database of valid reward codes for a network of consumer product good/manufacturer'"'"'s and service providers, and a number of consumer accounts;

a portal maintained on a client interface server, which is downloadable and displayable to a remote client having a graphical user interface, and wherein the portal provides access to a number of active server pages which communicate with the server; and

software means operable on the server and the number of active server pages for;

receiving a reward code;

verifying a validity of the reward code as against the database of valid reward codes for the network of consumer product good/manufacturer'"'"'s and service providers; and

crediting an appropriate one of the number of consumer accounts with a value when the validity of the reward code is verified.

2. The system of claim 1, wherein the software means operable on the server and the number of active server pages is operable for establishing a new consumer account.

3. The system of claim 2, wherein establishing a new consumer account includes collecting a set of user specific data.

4. The system of claim 3, wherein collecting a set of user specific data includes collecting a set of user specific data selected from the group consisting of a user name, a user identification, a user email account number, a user commercial credit card number, and a user password.

5. The system of claim 1, wherein the portal further provides access to a number of partnered e-commerce retailers, and wherein the software means is further operable for debiting a value from a consumer account in connection with making an on-line purchase at one of the partnered e-commerce retailers.

6. The system of claim 1, wherein the software means operable for crediting an appropriate one of the number of consumer accounts is further operable for adding a number of additional value amounts to an appropriate one of the number of consumer accounts for a number of additional reward codes entered.

7. The system of claim 6, wherein the number of additional reward codes entered are associated with a number of different consumer products/service sponsors for a number of different, non-competitive consumer product manufacturers and/or service providers in the network of sponsors.

8. A system facilitating Internet retail services, comprising:

a server, wherein the server includes a database of valid reward codes for a network of consumer product/service sponsors, and a number of consumer accounts;

a portal maintained on a client interface server, which is downloadable and displayable to a remote client having a graphical user interface, and wherein the portal provides access to a number of active server pages which communicate with the server; and

software means operable on the server and the number of active server pages for;

receiving a reward code;

verifying a validity of the reward code as against the database of valid reward codes for the network of consumer product/service sponsors;

crediting an appropriate one of the number of consumer accounts with a value when the validity of the reward code is verified; and

adding a number of additional value amounts to an appropriate one of the number of consumer accounts for a number of additional reward codes received when the number of additional reward codes are verified.

9. The system of claim 8, wherein the number of additional reward codes entered are associated with a number of different consumer products or services for a single consumer products sponsor in the network.

10. The system of claim 8, wherein the software means operable for crediting an appropriate one of the number of consumer accounts with a value includes crediting the consumer account with a value proprietary to the system.

11. The system of claim 10, wherein the value proprietary to the system is a value equivalent to physical currency.

12. The system of claim 8, wherein the network of consumer products and/or services stored in the server database includes a network of non-competitive consumer products manufacturers and service providers.

14. The system of claim 13, wherein debiting a value from the appropriate one of the number of consumer accounts in connection with making an on-line purchase includes only debiting a value when an on-line purchase is made through one of the number of partnered e-commerce retailers.

15. The system of claim 13, wherein crediting an appropriate one of the number of consumer accounts with a value when the validity of the reward code is verified includes storing an accumulated value in the consumer account, wherein the accumulated value represents a number of values entered in connection with a number of different reward codes.

16. The system of claim 15, wherein the number of different reward codes entered are associated with a number of different consumer products and/or services for a number of different, non-competitive consumer products manufacturers and service providers in the network of sponsoring companies.

17. The system of claim 15, wherein the number of different reward codes entered are associated with a number of different consumer products or services for a single consumer products manufacturer or service provides in the network of sponsoring companies.

18. The system of claim 13, wherein the software means operable for crediting an appropriate one of the number of consumer accounts with a value is further operable for crediting an additional value to the consumer account from a member user'"'"'s commercial credit card account.

19. The system of claim 18, wherein crediting an additional value to the consumer account from the member user'"'"'s commercial credit card account includes supplementing the value in the consumer account for purposes of completing an online transaction with one of the number of partnered e-commerce retailers.

13. A system facilitating Internet retail services, comprising:

a server, wherein the server includes a database of valid reward codes, a network of consumer products manufacturers/service providers, and a number of consumer accounts;

a portal maintained on a client interface server, which is downloadable and displayable to a remote client having a graphical user interface, wherein the portal provides access to a number of active server pages which communicate with the server, and wherein the portal further provides access to a number of partnered e-commerce retailers; and

software means operable on the server and the number of active server pages for;

receiving a reward code associated with one of the network of sponsoring companies;

verifying a validity of the reward code against the database of valid reward codes for the network of sponsoring companies;

crediting an appropriate one of the number of consumer accounts with a value when the validity of the reward code is verified; and

debiting a value from the appropriate one of the number of consumer accounts in connection with making an on-line purchase.

20. A system facilitating Internet retail services, comprising:

a server, wherein the server includes a database of valid reward codes, a network of consumer product and service sponsors, a number of member user accounts;

a portal maintained on a client interface server, which is downloadable and displayable to a remote client having a graphical user interface, wherein the portal provides access to a number of active server pages which communicate with the server, and wherein the portal further provides access to a number of partnered e-commerce retailers; and

software means operable on the server and the number of active server pages for;

receiving a reward code associated with one of the network of noncompetitive sponsoring companies;

verifying a validity of the reward code against the database of valid reward codes for the network of sponsoring companies;

crediting an appropriate one of the number of member user accounts with a value when the validity of the reward code is verified storing an accumulated value in the member user account, wherein the accumulated value represents a number of values entered in connection with a number of different reward codes; and

debiting a value from the appropriate one of the number of member user accounts in connection with making an on-line purchase when a purchase is made through one of the number of partnered e-commerce retailers.

21. The system of claim 20, wherein number of active server pages further includes a number of overlays for games and sweepstakes.

22. The system of claim 20, wherein receiving a reward code includes interpreting the reward code from a scanned bar code.

23. The system of claim 20, wherein the system is further operable for issuing a number of reward certificates.

24. The system of claim 23, wherein issuing a number of reward certificates includes issuing at least one reward certificate from a retailer.

25. The system of claim 23, wherein issuing a number of reward certificates includes issuing at least one reward certificate from one of the number of partnered e-commerce retailers.

27. The system of claim 26, wherein collecting data associated with the on-line purchase includes storing the collected data in the database of the server such that the collected data can be analyzed and shared between the network of consumer product/service sponsors and the number of partnered e-commerce retailers.

28. The system of claim 26, wherein the software means operable for verifying a validity of the reward code as against the database of valid reward codes for the network of consumer product/service is further operable for associating a reward activity process with a particular consumer account.

29. The system of claim 26, wherein the number of active server pages accessible through the portal which further provide access to a number of partnered e-commerce retailers facilitates an on-line shopping process with the number of partnered e-commerce commerce retailers through a number of pass through servers such that the member user can complete an on-line transaction using the value in the member user account.

30. The system of claim 29, wherein the number of active server pages which provide access to a number of partnered e-commerce retailers further provides a requisite set of information from the member user'"'"'s account to a partnered e-commerce retailer such that the member user can complete the on-line transaction without physically supplying any additional member user information at a time when the transaction is completed.

31. The system of claim 26, wherein the number of active server pages further provide a member user with a displayable set of information relating to the member user account.

32. The system of claim 31, wherein the displayable set of information relating to the member user account includes a set of information selected from the group of a member user account balance, a member user account number, a member user account activity detail, and a member user transaction detail description.

26. A system facilitating Internet retail services, comprising:

a server, wherein the server includes a database of valid reward codes, a network of consumer product and service sponsors, a number of member user accounts;

a portal maintained on a client interface server, which is downloadable and displayable to a remote client having a graphical user interface, wherein the portal provides access to a number of active server pages which communicate with the server, and wherein the number of active server pages accessible through the portal further provide access to a number of partnered e-commerce retailers; and

software means operable on the server and the number of active server pages for;

receiving a reward code associated with one of the network of sponsors;

verifying a validity of the reward code against the database of valid reward codes for the network of sponsors;

crediting an appropriate one of the number of member user accounts with a value when the validity of the reward code is verified storing an accumulated value in the member user account, wherein the accumulated value represents a number of values entered in connection with a number of different reward codes;

debiting a value from the appropriate one of the number of member user accounts in connection with making an on-line purchase when a purchase is made through one of the number of partnered e-commerce retailers; and

collecting data associated with the on-line purchase.

33. A method for Internet retail services, comprising:

providing a web portal having a number of active server pages, wherein the number of active server pages communicate with a server database including a network of consumer product/service sponsors;

receiving a member user identification such that the number of active server pages can access a member user account; and

using the number of active server pages to record a reward value in the member user'"'"'s account.

34. The method of claim 33, wherein using the number of active server pages to record a reward value in the consumer account further includes:

receiving a reward code associated with at least one of the consumer product/service sponsors in the network of consumer product/service sponsors;

verifying the validity of the reward code against a database of valid reward codes for the network of consumer product/service sponsors; and

crediting the member user'"'"'s account with a value once the reward code is verified.

35. The method of claim 34, wherein crediting the consumer account with a value includes crediting the member user'"'"'s account with a number of additional value amounts for a number of reward codes received in connection with a number of different consumer product/service provided by the network of consumer product/service sponsors.

36. The method of claim 33, wherein providing the web portal having access to the number of active server pages includes using the number of active server pages to access a number of partnered e-commerce retailers.

37. The method of claim 36, wherein using the number of active server pages to access a number of partnered e-commerce retailers includes:

providing access to the number of partnered e-commerce retailers through a number of pass through servers;

using the number of active server pages to select an on-line transaction with one or more of the number of partnered e-commerce retailers; and

debiting a purchase value from an appropriate member user'"'"'s account in order to provide payment for the selected on-line transaction.

38. The method of claim 37, wherein debiting a purchase value from the member user'"'"'s account in order to provide payment for the selected on-line transaction includes using the number of active server pages to access a member user'"'"'s commercial credit card account in order to provide an additional value to the member user'"'"'s account.

39. The method of claim 37, wherein debiting the purchase value from the appropriate member user'"'"'s account in order to provide payment for the selected online transaction includes collecting data associated with the on-line purchase.

40. The method of claim 39, wherein collecting data associated with the on-line purchase includes storing the collected data in the server database such that the collected data can be analyzed and shared between the network of consumer product/service and the number of partnered e-commerce retailers.

41. A method for providing Internet retail services, comprising:

providing a web portal having a number of active server pages, wherein the number of active server pages communicate with a server database including a network of sponsors;

receiving a member user identification such that the number of active server pages can access a member user account; and

using the number of active server pages to record a reward value in the member user'"'"'s account, wherein using the number of active server pages to record a reward value in the member user'"'"'s account further includes;

receiving a reward code associated with a consumer packaged good included in the network of consumer product/service sponsors;

verifying the validity of the reward code against a database of valid reward codes for the network of consumer product/service sponsors; and

crediting an appropriate one of the member user'"'"'s accounts with a value once the reward code is verified.

42. The method of claim 41, wherein crediting an appropriate one of the member user'"'"'s accounts with a value includes crediting the member user'"'"'s account with a number of additional value amounts for a number of reward codes received in connection with a number of different consumer product/service provided by the network of consumer product/service sponsors.

43. The method of claim 42, wherein the number of reward codes received in connection with a number of different consumer product/service are associated with a number of different consumer product/service for a number of different, noncompetitive consumer product/service retailers in the network of consumer product/service sponsors.

44. The method of claim 42, wherein the number of different reward codes received in connection with a number of different consumer product/service are associated with a number of different consumer product/service for a single consumer product/service retailer in the network of consumer product/service sponsors.

45. The method of claim 41, wherein providing the web portal having access to the number of active server pages includes using the number of active server pages to access a number of partnered e-commerce retailers.

46. The method of claim 45, wherein using the number of active server pages to access a number of partnered e-commerce retailers includes:

providing access to the number of partnered c-commerce retailers through a number of pass through servers;

using the number of active server pages to select an on-line transaction with one or more of the number of partnered e-commerce retailers; and

debiting a purchase value from an appropriate member user'"'"'s account in order to provide payment for the selected on-line transaction.

47. The method of claim 46, wherein debiting a purchase value from the member user'"'"'s account in order to provide payment for the selected on-line transaction includes using the number of active server pages to access a member user'"'"'s commercial credit card account in order to provide an additional value to the member user'"'"'s account.

48. The method of claim 47, wherein debiting the purchase value from the appropriate member user'"'"'s account in order to provide payment for the selected online transaction includes collecting data associated with the on-line purchase.

49. The method of claim 48, wherein collecting data associated with the on-line purchase includes storing the collected data in the server database such that the collected data can be analyzed and shared between the network of consumer product/service and the number of partnered e-commerce retailers.

50. A method for providing Internet retail services, comprising:

providing a web portal having a number of active server pages, wherein the number of active server pages communicate with a server database including a network of consumer product/service sponsors, and wherein the number of active server pages further provide access to a number of partnered e-commerce retailers;

receiving a member user identification such that the number of active server pages can access a member user account;

using the number of active server pages to record a reward value in the member user'"'"'s account, wherein using the number of active server pages to record a reward value in the member user'"'"'s account further includes;

receiving a reward code associated with a consumer packaged good included in the network of consumer product/service sponsors;

verifying the validity of the reward code against a database of valid reward codes for the network of consumer product/service sponsors; and

crediting an appropriate one of the member user'"'"'s accounts with a value once the reward code is verified; and

using the number of active server pages to access a number of partnered e-commerce retailers includes, wherein using the number of active server pages to access the number of partnered e-commerce retailers includes;

providing access to the number of partnered e-commerce retailers through a number of pass through servers;

using the number of active server pages to select an on-line transaction with one or more of the number of partnered e-commerce retailers; and

debiting a purchase value from an appropriate member user'"'"'s account in order to provide payment for the selected on-line transaction.

51. The method of claim 50, wherein debiting a purchase value from the member user'"'"'s account in order to provide payment for the selected on-line transaction includes using the number of active server pages to access a member user'"'"'s commercial credit card account in order to provide an additional value to the member user'"'"'s account.

52. The method of claim 50, wherein debiting the purchase value from the appropriate member user'"'"'s account in order to provide payment for the selected online transaction includes collecting data associated with the on-line purchase.

53. The method of claim 52, wherein collecting data associated with the on-line purchase includes storing the collected data in the server database such that the collected data can be analyzed and shared between the network of consumer product/services and the number of partnered e-commerce retailers.

54. The method of claim 50, wherein crediting an appropriate one of the member user'"'"'s accounts with a value includes crediting the member user'"'"'s account with a number of additional value amounts for a number of reward codes received in connection with a number of different consumer product/services provided by the network of consumer product/service sponsors.

55. The method of claim 50, wherein receiving a reward code includes interpreting the reward code from a scanned bar code.

56. The method of claim 50, wherein the method further includes establishing a new member user account, and establishing a new member user account includes collecting a set of member user specific data.

57. The method of claim 56, wherein collecting a set of user specific data includes collecting a set of user specific data selected from the group consisting of a user name, a user identification, a user email account number, a user commercial credit card number, and a user password.

59. The system of claim 58, wherein the software means is further operable for associating a reward activity process with a particular member user account and collecting data associated with an on-line transaction by the member user such that the collected data can be analyzed and shared between the network of consumer product/service sponsors and the number of partnered e-commerce retailers.

58. A system, comprising:

a server coupled to the Internet;

a website stored on the server; and

software means operative on the website and the server, wherein the software means receives one or more reward codes for verification against a network of consumer product/service sponsors and credits a proprietary value for valid reward codes to an appropriate member user'"'"'s account such that a member user can apply the proprietary value to on-line transactions with a number of partnered e-commerce retailers.