Method and system for managing supply of replacement parts of a piece of equipment
First Claim
1. A computerized method for managing supply of replacement parts used for servicing a piece of equipment, said method comprising:
- providing a database of parts supply data indicative of availability of replacement parts;
providing an input/output device at a service site in communication with the database;
transmitting from the service site to said database a computer-readable order, wherein said order is configured to identify respective parts and quantity thereof to be made available for said service site;
processing said order relative to the data stored in the database to determine availability of the parts identified in the order;
gathering replacement parts for the service site; and
updating said database to log transactions that occur in connection with said replacement parts for the service site.
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Accused Products
Abstract
Computerized method and system for managing supply of replacement parts used for servicing a piece of equipment are provided. The method allows to provide a database of parts supply data indicative of availability of replacement parts. The method further allows to provide an input/output device at a service site in communication with the database. A computer-readable order is transmitted from the service site to said database, wherein the order is configured to identify respective parts and quantity thereof to be made available for said service site. A processing step allows to process the order relative to the data stored in the database to determine availability of the parts identified in the order. A gathering step allows to gather replacement parts for the service site. The database is updated to log transactions that occur in connection with the replacement parts for the service site.
194 Citations
15 Claims
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1. A computerized method for managing supply of replacement parts used for servicing a piece of equipment, said method comprising:
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providing a database of parts supply data indicative of availability of replacement parts;
providing an input/output device at a service site in communication with the database;
transmitting from the service site to said database a computer-readable order, wherein said order is configured to identify respective parts and quantity thereof to be made available for said service site;
processing said order relative to the data stored in the database to determine availability of the parts identified in the order;
gathering replacement parts for the service site; and
updating said database to log transactions that occur in connection with said replacement parts for the service site. - View Dependent Claims (2, 4, 6, 7, 8, 9, 10, 11, 13, 15)
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- 3. The computerized method of claim I further comprising transmitting a message to the service site indicative of part unavailability when the order identifies parts not presently available, wherein said message includes respective links indicative of options regarding an unavailable part.
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12. The computerized method of claim I wherein the order further includes an account identifier and wherein upon fulfillment of that order, costs associated with that order are charged against that account.
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14. A system for managing supply of replacement parts used for servicing a piece of equipment, said system comprising:
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a database of parts supply data indicative of availability of replacement parts;
an input/output device at a service site in communication with the database, said device configured to transmit from the service site to said database a computer-readable order over a communications network, wherein said order allows to identify respective parts and quantity thereof to be made available for said service site;
a processor configured to process said order relative to the data stored in the database to determine availability of the parts identified in the order; and
an update module in said database to log transactions that occur in connection with said replacement parts for the service site.
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Specification