Electronic mail management method and management system
First Claim
1. An electronic mail management method by which multiple combinations of an unopened time limit and a notification destination are set in an electronic mail management system, wherein the electronic mail management system posts the presence of unopened electronic mail to a set notification destination by a preset communication means in combination with the unopened time limit every time the unopened time limit at which received electronic mail is kept unopened is elapsed.
1 Assignment
0 Petitions
Accused Products
Abstract
There is provided an unopened electronic mail management method that can be implemented only using the function on the receiving side without depending on the specifications of a mail server on the sending side. When unopened electronic mail is managed according to a combination of mail addresses of a recipient and a sender and the unopened electronic mail that satisfies preset conditions (sending source and the time elapsed) exists, the unopened electronic mail is managed in accordance with a two-step notification method of posting to the mail recipient by a previously specified means, such as a telephone and a facsimile system, and posting to a mail sending source if the mail is kept unopened for all that.
46 Citations
21 Claims
- 1. An electronic mail management method by which multiple combinations of an unopened time limit and a notification destination are set in an electronic mail management system, wherein the electronic mail management system posts the presence of unopened electronic mail to a set notification destination by a preset communication means in combination with the unopened time limit every time the unopened time limit at which received electronic mail is kept unopened is elapsed.
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2. An electronic mail management method, comprising the steps of:
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posting the presence of unopened electronic mail to a recipient of the unopened electronic mail by a preset means when the unopened electronic mail exists exceeding a preset first unopened time limit; and
posting the presence of the unopened electronic mail to a sender of the electronic mail by a preset means when the unopened electronic mail exists exceeding a second unopened time limit that is longer than the first unopened time limit.
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10. An electronic mail management method, comprising the steps of:
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setting a combination of a sending source mail address, a receiving mail address, and an unopened time limit in an unopened notification condition master; and
posting to a sender of electronic mail by a preset means that the electronic mail sent is unopened when the electronic mail sent from the sending source mail address set in the unopened notification condition master to the receiving mail address is unopened exceeding the unopened time limit, wherein an electronic mail sending source can refer to the information of the unopened time limit that is set to be posted to the sending source by specifying the sending source mail address set in the unopened notification condition master. - View Dependent Claims (11, 12, 13, 14, 18, 19, 20)
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17. An electronic mail management system that manages unopened electronic mail, comprising:
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an electronic mail sending and receiving unit, an unopened notification condition master, and a notification instruction unit, wherein the unopened notification condition master sets a plurality of unopened time limits, unopened information notification destinations, and notification methods in accordance with a combination of the mail address of the electronic mail recipient and the mail address of the electronic mail sending source, and the notification instruction unit posts the unopened information using the notification method set in the notification destination that is set in the unopened notification condition master when unopened electronic mail exists even if the unopened time limit set in the unopened notification condition master elapses. - View Dependent Claims (21)
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Specification