Methods for facilitating a retail environment
First Claim
1. A method of facilitating a retail environment, comprising the steps of:
- providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion;
traveling from at least a first location to a second location by the mobile system;
monitoring the retail environment by the mobile system;
accepting input from a customer by the mobile system;
outputting information to the customer by the mobile system based on the input from the customer and the retail data.
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Accused Products
Abstract
The methods of the invention provide a variety of processes that may be performed by a mobile retail system or a mobile robot system. In accordance with one process, the invention provides a method of facilitating a retail environment, comprising the steps of providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion. The method further includes traveling from at least a first location to a second location by the mobile system; monitoring the retail environment by the mobile system; and accepting input from a customer in the retail environment by the mobile system. Various other operations may be performed by the mobile system in accordance with the system and method of the invention.
246 Citations
40 Claims
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1. A method of facilitating a retail environment, comprising the steps of:
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providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion;
traveling from at least a first location to a second location by the mobile system;
monitoring the retail environment by the mobile system;
accepting input from a customer by the mobile system;
outputting information to the customer by the mobile system based on the input from the customer and the retail data. - View Dependent Claims (2, 3, 4, 5, 6, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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7. A method of facilitating a retail environment, comprising the steps of:
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providing a mobile retail system for mobile operation in the retail environment, the system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion that effects transport of the mobile retail system;
monitoring the retail environment by the retail system, the monitoring including visually observing activity in the retail environment;
accepting input from a customer in the retail environment by the retail system;
outputting information to the customer by the retail system based on the input from the customer and the retail data. - View Dependent Claims (8, 9, 10, 11, 12, 15, 16, 17, 18, 19)
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13. A method of facilitating a retail environment, comprising the steps of:
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providing a retail system for operation in the retail environment, the retail system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion and a transport portion that effects transport of the mobile retail system from a first location to a second location;
monitoring the retail environment by the retail system, the monitoring including visually observing activity in the retail environment;
accepting input from a customer in the retail environment by the retail system;
outputting information to the customer by the retail system based on the input from the customer and the retail data; and
displaying at least one of sales information or product information based on observed activity in the retail environment, the at least one of sales information or product information changing based on changing observed activity, the changing observed activity includes observing a child and then an adult, the changing observed activity being based on height.
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14. A method of facilitating a retail environment, comprising the steps of:
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providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion;
monitoring the retail environment by the mobile system;
accepting input from a customer in the retail environment by the mobile system;
providing a retail service to the customer by the mobile system based on the input from the customer.
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20. A method of facilitating a retail environment, comprising the steps of:
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providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion;
monitoring the retail environment by the mobile system; and
advertising retail information and data by the mobile system to a customer in the retail environment based on the monitoring the retail environment by the mobile system. - View Dependent Claims (21)
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22. A method of facilitating a retail environment, comprising the steps of:
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providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion;
monitoring the retail environment by the mobile system; and
acquiring marketing input by the mobile system from a customer in the retail environment; and
outputting the marketing input by the mobile system. - View Dependent Claims (23, 25, 26, 27, 28, 29, 30)
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24. A method of facilitating a retail environment, comprising the steps of:
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providing a mobile system for operation in the retail environment, the mobile system including a processor portion, a memory portion storing retail data relating to retail activity, the processor portion storing data in the memory portion and retrieving data from the memory portion, an interaction portion, and a transport portion;
commanding the mobile system to perform a retail function in the retail environment; and
performing the retail function in the retail environment by the mobile system.
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Specification