Portal server enabling joint exploration of the internet with an expert

  • US 20020167539A1
  • Filed: 04/27/2001
  • Published: 11/14/2002
  • Est. Priority Date: 04/27/2001
  • Status: Abandoned Application
First Claim
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1. A method for obtaining assistance in a search for information, on a data processing system, the information concerning a subject area, the method comprising the steps of:

  • requesting an interactive expertise session, wherein the request for the interactive expertise session is received from a live help selection option located on a browser graphical user interface;

    responsive to the request for the interactive expertise session, receiving an electronic page related to the subject area and a communication interface; and

    displaying generated interactive expertise, wherein the generated interactive expertise is simultaneously displayed upon both the communication interface and the electronic page.

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