Integrated vehicle service and warranty information delivery device and method

• US 20030004741A1
• Filed: 12/28/2001
• Published: 01/02/2003
• Est. Priority Date: 12/29/2000
• Status: Abandoned Application

• Current Assignee: SPX Corporation
• Original Assignee: SPX Corporation
• Inventors: Newton, Frank L., Johnson, Lester Benjamin
• Application Number:
  US10/028,722
• Publication Number:
  US 20030004741A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

An improved system and method is disclosed for providing vehicle service and warranty information to service technicians.

Claims

1. A method for providing vehicle information, comprising the steps of:

entering vehicle identification information into a system;

entering vehicle diagnostic information into the system;

comparing the entered vehicle diagnostic information with reference diagnostic information located using the entered vehicle identification information; and

displaying data as a result of the comparison.

2. The method of claim 1 further comprising the step of identifying service solutions as a result of the comparison and wherein the data displayed includes the service solutions.

3. The method of claim 1 further comprising the step of identifying warranty solutions as a result of the comparison and wherein the data displayed includes the warranty information.

4. The method of claim 3 further comprising the step of identifying service solutions as a result of the comparison and wherein the data displayed includes the service solutions.

5. The method of claim 4 wherein the vehicle identifying data includes the make, model and year of the vehicle.

6. A system for providing vehicle information, comprising:

means for entering vehicle identification information into the system;

means for entering vehicle diagnostic information into the system;

means for comparing the entered vehicle diagnostic information with reference diagnostic information located using the entered vehicle identification information; and

means for displaying data as a result of the comparison.

7. The system of claim 6 further comprising the means for identifying service solutions as a result of the comparison and wherein the data displayed includes the service solutions.

8. The system of claim 6 further comprising means for identifying warranty solutions as a result of the comparison and wherein the data displayed includes the warranty information.

9. The system of claim 8 further comprising means for identifying service solutions as a result of the comparison and wherein the data displayed includes the service solutions.

10. The system of claim 9 wherein the vehicle identifying data includes the make, model and year of the vehicle.

11. A system for providing vehicle information, comprising:

a database of vehicle diagnostic information searchable by vehicle identifying data;

a data input wherein vehicle diagnostic data is input to the system through the data input;

a database of service related vehicle information; and

a microprocessor that compares the diagnostic data received at the data input with reference diagnostic information from the database and outputs service related vehicle data as a result of the comparison.

12. The system of claim 11 wherein the service related vehicle information includes repair data.

13. The system of claim 11 wherein the service related vehicle information includes warranty information.

14. The system of claim 13 wherein the service related vehicle information includes repair information.

15. The system of claim 11 wherein the vehicle identifying data includes vehicle make, model and year of the vehicle.

16. The system of claim 11 wherein the vehicle diagnostic data is input to the system over a wireless communications link.

17. The system of claim 16 wherein the vehicle identifying data is input to the system over a wireless communications link.

18. The system of claim 11 wherein the vehicle diagnostic data is input to the system using the TCP/IP protocol.

19. The system of claim 18 wherein the vehicle identifying data is input to the system using the TCP/IP protocol.