A VOICE RECOGNITION SYSTEM FOR NAVIGATING ON THE INTERNET

• US 20030023444A1
• Filed: 08/31/1999
• Published: 01/30/2003
• Est. Priority Date: 08/31/1999
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: ST. JOHN, VICKI
• Granted Patent: US 7,590,538 B2
• Time in Patent Office: Days
• US Class Current: 704/270.1
• CPC Class Codes: G10L 2015/228 of application context
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/72445 for supporting Internet browser applications
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/54 Object oriented software
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A system, method and article of manufacture are provided for recognizing voice commands for manipulating data on the Internet. Data is provided on a website. Voice signals are received from a user who is accessing the website, which are interpreted to determine navigation commands. Selected data of the website is output based on the navigation commands. In one embodiment of the present invention, the data includes a voice-activated application. The user may be allowed to access the website from either a computer or a telephone, or both. A language may be determined from the voice signals and the voice signals interpreted in the language being spoken by the user.

Claims

1. A method for recognizing voice commands for manipulating data on the Internet, comprising the steps of:

a. providing data on a website on the Internet;

b. receiving voice signals from a user accessing the website;

c. interpreting the voice signals of the user for determining navigation commands; and

d. outputting selected data of the website based on the navigation commands.

2. A method as recited in claim 1, wherein the data includes a voice-activated application, the navigation commands controlling execution of the application.

3. A method as recited in claim 1, wherein the user accesses the website from at least one of a computer and a telephone.

4. A method as recited in claim 1, further comprising determining a language from the voice signals.

5. A method as recited in claim 1, further comprising utilizing artificial intelligence to interact with the user.

6. A method as recited in claim 1, wherein the selected data includes voice signals and is output to a telephone.

7. A computer program embodied on a computer readable medium for recognizing voice commands for manipulating data on the Internet, comprising:

a. a code segment that provides data on a website on the Internet;

b. a code segment that receives voice signals from a user accessing the website;

c. a code segment that interprets the voice signals of the user for determining navigation commands; and

d. a code segment that outputs selected data of the website based on the navigation commands.

8. A computer program as recited in claim 7, wherein the data includes a voice-activated application, the navigation commands controlling execution of the application.

9. A computer program as recited in claim 7, wherein the user accesses the web site from at least one of a computer and a telephone.

10. A computer program as recited in claim 7, further comprising a code segment that determines a language from the voice signals.

11. A computer program as recited in claim 7, further comprising a code segment that utilizes artificial intelligence to interact with the user.

12. A computer program as recited in claim 7, wherein the selected data includes voice signals and is output to a telephone.

13. A system for recognizing voice commands for manipulating data on the Internet, comprising:

a. logic that provides data on a website on the Internet;

b. logic that receives voice signals from a user accessing the website;

c. logic that interprets the voice signals of the user for determining navigation commands; and

d. logic that outputs selected data of the website based on the navigation commands.

14. A system as recited in claim 13, wherein the data includes a voice-activated application, the navigation commands controlling execution of the application.

15. A system as recited in claim 13, wherein the user accesses the website from at least one of a computer and a telephone.

16. A system as recited in claim 13, further comprising logic that determines a language from the voice signals.

17. A system as recited in claim 13, further comprising logic that utilizes artificial intelligence to interact with the user.

18. A system as recited in claim 13, wherein the selected data includes voice signals and is output to a telephone.