METHOD AND ARTICLE OF MANUFACTURE FOR PROVIDING A COMPONENT BASED INTERFACE TO HANDLE TASKS DURING CLAIM PROCESSING

• US 20030023473A1
• Filed: 05/04/1999
• Published: 01/30/2003
• Est. Priority Date: 05/04/1999
• Status: Active Grant

• Current Assignee: DUCK Creek Technologies Incorporated
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: GUYAN, GEORGE VICTOR, PISH, ROBERT H.
• Granted Patent: US 7,013,284 B2
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A computer program is provided for developing component based software capable of handling insurance-related tasks. The program includes a data component that stores, retrieves and manipulates data utilizing a plurality of functions. Also provided is a client component that includes an adapter component that transmits and receives data to/from the data component. The client component also includes a business component that serves as a data cache and includes logic for manipulating the data. A controller component is also included which is adapted to handle events generated by a user utilizing the business component to cache data and the adapter component to ultimately persist data to a data repository. In use, the client component is suitable for receiving a plurality of tasks that achieve an insurance-related goal upon completion, allowing users to add new tasks that achieve the goal upon completion, allowing the users to edit the tasks, and generating a historical record of the tasks that are completed.

Claims

1. A computer program embodied on a computer readable medium for developing component based software capable of handling tasks, comprising:

a data component that stores, retrieves and manipulates data utilizing a plurality of functions; and

a client component including;

an adapter component that transmits and receives data to/from the data component,

a business component that serves as a data cache and includes logic for manipulating the data, and

a controller component adapted to handle events generated by a user utilizing the business component to cache data and the adapter component to ultimately persist data to a data repository,

wherein the client component is adapted for receiving a plurality of tasks that achieve a goal upon completion, allowing users to add new tasks that achieve the goal upon completion, allowing the users to edit the tasks, and generating a historical record of the tasks that are completed.

2. The computer program as set forth in claim 1, wherein the provided tasks are generated based on characteristics of a scenario and a set of rules.

3. The computer program as set forth in claim 1, wherein the client component is further adapted for providing indications of levels of importance of the tasks.

4. The computer program as set forth in claim 1, wherein the client component is further adapted for allowing the users to share the tasks with other applications.

5. The computer program as set forth in claim 1, wherein the client component is further adapted for automating a portion of work needed to complete the tasks.

6. The computer program as set forth in claim 5, wherein the portion of the work automated is writing correspondence.

7. The computer program as set forth in claim 1, wherein the goal is insurance-related.

8. A computer program embodied on a computer readable medium for creating a component based architecture capable of handling tasks, comprising:

a user interface form code segment adapted for collecting data from a user input;

a business object code segment adapted for caching data;

an adapter code segment adapted for transmitting data to a server; and

a controller component code segment adapted for handling events generated by the user interacting with the user interface code segment, providing validation within a logic unit of work, containing logic to interact with the business component, creating one or more business objects, interacting with the adapter component to add, retrieve, modify, or delete business objects, and providing dirty flag processing to notify a user of change processing;

wherein the computer program is adapted for receiving a plurality of tasks that achieve a goal upon completion, allowing users to add new tasks that achieve the goal upon completion, allowing the users to edit the tasks, and generating a historical record of the tasks that are completed.

9. The computer program as set forth in claim 8, wherein the provided tasks are generated based on characteristics of a scenario and a set of rules.

10. The computer program as set forth in claim 8, wherein the computer program is further adapted for providing indications of levels of importance of the tasks.

11. The computer program as set forth in claim 8, wherein the computer program is further adapted for allowing the users to share the tasks with other applications.

12. The computer program as set forth in claim 8, wherein the computer program is further adapted for automating a portion of work needed to complete the tasks.

13. The computer program as set forth in claim 12, wherein the portion of the work automated is writing correspondence.

14. The computer program as set forth in claim 8, wherein the goal is insurance related.

15. A computer program embodied on a computer readable medium for creating a component based architecture for allowing communication between a plurality of clients and a server in order to handle tasks, comprising:

one or more client components included with each client, each client component of each client adapted for communicating and manipulating data with a first data type, wherein the client component is adapted for receiving a plurality of tasks that achieve a goal upon completion, allowing users to add new tasks that achieve the goal upon completion, allowing the users to edit the tasks, and generating a historical record of the tasks that are completed;

one or more server components adapted for communicating and manipulating data with a second data type; and

one or more adapter components included with each client for translating data from the one or more client components to the second data type when communicating data from the client to the server and further translating data from the one or more server components to the first data type when communicating data from the server to the client.

16. The computer program as set forth in claim 15, wherein the provided tasks are generated based on characteristics of a scenario and a set of rules.

17. The computer program as set forth in claim 15, wherein the client component is further adapted for providing indications of levels of importance of the tasks.

18. The computer program as set forth in claim 15, wherein the client component is further adapted for allowing the users to share the tasks with other applications.

19. The computer program as set forth in claim 15, wherein the client component is further adapted for automating a portion of work needed to complete the tasks.

20. The computer program as set forth in claim 19, wherein the portion of the work automated is writing correspondence.

21. The computer program as set forth in claim 15, wherein the goal is insurance related.