System to provide context-based services

• US 20030028390A1
• Filed: 07/31/2001
• Published: 02/06/2003
• Est. Priority Date: 07/31/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines SA (International Business Machines Corporation)
• Original Assignee: International Business Machines SA (International Business Machines Corporation)
• Inventors: Stern, Edith H., Willner, Barry E., Yu, Philip Shi-lung, Turek, John J., Greene, David P.
• Application Number:
  US09/919,328
• Publication Number:
  US 20030028390A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

A system is provided in which first data associated with a user and owned by a first data owner is received, second data associated with the user and owned by a second data owner is received, and a service to provide to the user is determined based on the first data and the second data. As a result, a seller may spontaneously offer an appropriate service to a user, thereby increasing both the user'"'"'s satisfaction with the seller and the seller'"'"'s chance of profit.

Claims

1. A method for providing a service, comprising:

receiving first data associated with a user and owned by a first data owner;

receiving second data associated with the user and owned by a second data owner; and

determining a service to provide to the user based on the first data and the second data.

2. A method according to claim 1, further comprising:

providing the service to the user.

3. A method according to claim 1, wherein the first data is received from a first source and the second data is received from a second source, and wherein at least one of the first source and the second source comprises at least one of:

an enterprise;

a data carrier;

a user;

a website;

a biometric device;

an electronic calendar;

an electronic task list;

a messaging application; and

a seller.

4. A method according to claim 1, wherein at least one of the first data and the second data comprises:

an application state;

biometric data;

computer usage data;

telephone usage data;

a position in a corporate application;

a position in a standard application; and

proximity data.

5. A method according to claim 1, wherein at least one of the first data and the second data comprise data related to an expected location.

6. A method according to claim 5, wherein the expected location is based on an electronic calendar.

7. A method according to claim 5, wherein the data related to the expected location includes data usable to contact a user at the expected location.

8. A method according to claim 5, wherein the data related to the expected location comprises real-time data.

9. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

a location;

a network protocol;

a connection state;

a bandwidth;

a data latency period;

a proximity;

a request from a similar user; and

a previous request from the user.

10. A method according to claim 9, wherein the location comprises at least one of:

a cell ID;

a fine location; and

a proximity.

11. A method according to claim 10, wherein the proximity indicates a proximity to a data transmission service.

12. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

user preferences;

an emotional state; and

data related to another user associated with the user.

13. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

a Web cookie;

a last known state; and

data relating to similar users.

14. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

skin response data, facial gesture data; and

body temperature data.

15. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

permanent I/O capability;

temporary I/O capability;

bandwidth;

screen size;

computer usage data;

screen refresh rate;

communication type;

battery data;

data relating to peripheral devices;

an application state; and

cookie information.

16. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

an expected location;

an expected communication capability; and

expected travel time.

17. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

a desired application;

an expected location;

a user expected to be contacted; and

an expected purchase.

18. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

natural language parsed content;

an extracted expected location;

a contact;

an application state; and

keywords.

19. A method according to claim 1, wherein at least one of the first data and the second data comprises at least one of:

a last purchase;

a last time of purchase; and

a location.

20. A method according to claim 1, wherein at least one of the first data and the second data comprises data unrelated to the user.

21. A method according to claim 20, wherein the data unrelated to the user comprises at least one of:

news;

weather;

traffic;

cultural data;

educational data; and

arts data.

22. A method according to claim 1, wherein at least one of the first data and the second data comprises data associated with a second user associated with the user.

23. A method according to claim 1, further comprising:

receiving a payment from the user in exchange for the service.

24. A method according to claim 1, further comprising:

receiving a payment from a seller of the service.

25. A method according to claim 1, wherein the service comprises advertising.

26. A method according to claim 1, wherein the service comprises an offer to sell.

27. A method according to claim 1, further comprising:

receiving an indication that the user does not want to receive services determined based on the first data and the second data.

28. A method according to claim 1, further comprising:

determining a state based on the first data and the second data.

29. A method according to claim 28, wherein the state comprises at least one of:

busy;

available;

available hands free;

available eyes free;

available hands and eyes free;

full; and

emotional states.

30. A method according to claim 28, further comprising:

identifying the users to a third party if the state corresponds to a target state.

31. A method according to claim 30, further comprising:

receiving a payment from the third party in exchange for the identification.

32. A method according to claim 1, wherein at least one of the first data and the second data is received via at least one of:

a push protocol;

a pull protocol;

a broadcast; and

a native observation.

33. A method according to claim 1, further comprising:

transmitting an alert based on the first data and the second data.

34. A method according to claim 33, wherein the alert indicates that a state of the user is different from a target state.

35. A method according to claim 33, wherein at least one of the first data and the second data is received via at least one of:

a wireless protocol;

a wire-line protocol; and

a packet e-mail protocol.

36. A method according to claim 1, further comprising:

receiving a service request from the user.

37. A method to determine a user state, comprising:

receiving first data associated with a user and owned by a first data owner;

receiving second data associated with the user and owned by a second data owner;

determining a state based on the first data and the second data; and

identifying the user to a third party if the state corresponds to a target state.

38. A method according to claim 37, wherein the first data is received from a first source and the second data is received from a second source, and wherein at least one of the first source and the second source comprises at least one of:

an enterprise;

a data carrier;

a user;

a website;

a biometric device;

an electronic calendar;

an electronic task list;

a messaging application; and

a seller.

39. A method according to claim 37, wherein at least one of the first data and the second data comprises:

an application state;

biometric data;

computer usage data;

telephone usage data;

a position in a corporate application;

a position in a standard application; and

proximity data.

40. A method according to claim 37, wherein at least one of the first data and the second data comprise data related to an expected location.

41. A method according to claim 40, wherein the expected location is based on an electronic calendar.

42. A method according to claim 40, wherein the data related to the expected location includes data usable to contact a user at the expected location.

43. A method according to claim 40, wherein the data related to the expected location comprises real-time data.

44. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

a location;

a network protocol;

a connection state;

a bandwidth;

a data latency period;

a proximity;

a request from a similar user; and

a previous request from the user.

45. A method according to claim 44, wherein the location comprises at least one of:

a cell ID;

a fine location; and

a proximity.

46. A method according to claim 45, wherein the proximity indicates a proximity to a data transmission service.

47. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

user preferences;

an emotional state; and

data related to another user associated with the user.

48. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

a Web cookie;

a last known state; and

data relating to similar users.

49. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

skin response data, facial gesture data; and

body temperature data.

50. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

permanent I/O capability;

temporary I/O capability;

bandwidth;

screen size;

computer usage data;

screen refresh rate;

communication type;

battery data;

data relating to peripheral devices;

an application state; and

cookie information.

51. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

an expected location;

an expected communication capability; and

expected travel time.

52. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

a desired application;

an expected location;

a user expected to be contacted; and

an expected purchase.

53. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

natural language parsed content;

an extracted expected location;

a contact;

an application state; and

keywords.

54. A method according to claim 37, wherein at least one of the first data and the second data comprises at least one of:

a last purchase;

a last time of purchase; and

a location.

55. A method according to claim 37, wherein at least one of the first data and the second data comprises data unrelated to the user.

56. A method according to claim 55, wherein the data unrelated to the user comprises at least one of:

news;

weather;

traffic;

cultural data;

educational data; and

arts data.

57. A method according to claim 37, wherein at least one of the first data and the second data comprises data associated with a second user associated with the user.

58. A method according to claim 37, wherein the service comprises advertising.

59. A method according to claim 37, wherein the service comprises an offer to sell.

60. A method according to claim 37, further comprising:

receiving an indication that the user does not want to receive services determined based on the first data and the second data.

61. A method according to claim 37, wherein the state comprises at least one of:

busy;

available;

available hands free;

available eyes free;

available hands and eyes free;

full; and

emotional states.

62. A method according to claim 37, further comprising:

receiving a payment from the third party in exchange for the identification.

63. A method according to claim 37, wherein at least one of the first data and the second data is received via at least one of:

a push protocol;

a pull protocol;

a broadcast; and

a native observation.

64. A method according to claim 37, further comprising:

transmitting an alert based on the first data and the second data.

65. A method according to claim 64, wherein the alert indicates that a state of the user is different from a target state.

66. A method according to claim 37, wherein at least one of the first data and the second data is received via at least one of:

a wireless protocol;

a wired protocol; and

a packet e-mail protocol.

67. A medium storing processor-executable process steps, the process steps comprising:

a step to receive first data associated with a user and owned by a first data owner;

a step to receive second data associated with the user and owned by a second data owner; and

a step to determine a service to provide to the user based on the first data and the second data.

68. A medium storing processor-executable process steps, the process steps comprising:

a step to receive first data associated with a user and owned by a first data owner;

a step to receive second data associated with the user and owned by a second data owner;

a step to determine a state based on the first data and the second data; and

a step to identify the user to a third party if the state corresponds to a target state.

69. An apparatus comprising:

a processor; and

a storage device in communication with the processor and storing instructions adapted to be executed by the processor to;

receive first data associated with a user and owned by a first data owner;

receive second data associated with the user and owned by a second data owner; and

determine a service to provide to the user based on the first data and the second data.

70. An apparatus comprising:

a processor; and

a storage device in communication with the processor and storing instructions adapted to be executed by the processor to;

receive first data associated with a user and owned by a first data owner;

receive second data associated with the user and owned by a second data owner;

determine a state based on the first data and the second data; and

identify the user to a third party if the state corresponds to a target state.

71. A system comprising:

a first data source providing first data associated with a user and owned by a first data owner;

a second data source providing second data associated with the user and owned by a second data owner; and

a server receiving the first data and the second data and determining a service to provide to the user based on the first data and the second data.

72. A system comprising:

a first data source providing first data associated with a user and owned by a first data owner;

a second data source providing second data associated with the user and owned by a second data owner; and

a server receiving the first data and the second data, determining a state based on the first data and the second data, and identifying the user to a third party if the state corresponds to a target state.