Email transmitting method using computer interactive communication network and communication system thereof

• US 20030036960A1
• Filed: 09/12/2002
• Published: 02/20/2003
• Est. Priority Date: 11/14/2000
• Status: Abandoned Application

• Current Assignee: G-Plan Incorporated
• Original Assignee: G-Plan Incorporated
• Inventors: Suzaki, Ken, Hayashi, Kazuhiro
• Application Number:
  US10/221,448
• Publication Number:
  US 20030036960A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user

Abstract

An effective direct marketing method using a computer interactive communication network is provided.

According to the present invention, an information transmitting site (information transmitting site communication system 4) repeatedly collects static attribute information upon subscription to a member (mobile phone 3 and a small general-purpose computer 6), dynamic attribute information based on answers of a questionnaire, and information, of each member, on the purchase of a commercial product in a virtual mall (virtual mall network Vsn), updates or adds the collected information, and stores it. Email information is transmitted to the members, who are ranked based on the amount of the stored information, having the largest amount of the static attribute information and the dynamic attribute information. Member'"'"'s response information to the transmission is extracted. Further, the member having the static attribute information and the dynamic attribute information which match the response information is extracted and the emails are transmitted to the extracted members. The members having information that rightly matches specific contents are narrowed down and selected by transmitting the email information at least twice.

Claims

1. An email transmitting method using a computer interactive communication network, for direct marketing research by obtaining and managing attribute information, comprising the steps of:

repeatedly collecting static attribute information, of members, including an email address;

repeatedly collecting dynamic attribute information including individual information of said member;

updating or adding said member'"'"'s static attribute information and dynamic attribute information which are repeatedly collected;

evaluating a correlation among information to be presented to the member and the stored static attribute information and dynamic attribute information; and

extracting the member having the high correlation evaluated.

2. An email transmitting method using a computer interactive communication network according to claim 1, wherein a function for updating or adding the dynamic attribute information by setting a response to contents of the email received to the member, to be new dynamic attribute information is provided, when the email is transmitted.

3. An email transmitting method using a computer interactive communication network according to claim 1 or 2, further comprising the steps of:

when said email information is transmitted,

ranking said stored static attribute information and dynamic attribute information of the member based on the amount of said stored static and dynamic attribute information;

transmitting the email information to the member having the maximum amount of the static attribute information and the dynamic attribute information which are ranked based on the amount of said stored static and dynamic attribute information;

transmitting the email information by extracting response information to said transmission of the email information, from the member, and further extracting the member having the static attribute information and the dynamic attribute information which match the response information; and

narrowing down and selecting the member having information that matches the email information having specific contents by transmitting the email information at least twice.

4. An email transmitting method using a computer interactive communication network according to any one of claims 1 to 3, wherein when the email is transmitted, the email information is transmitted, at first time, to the member having the largest amount of the static attribute information and the dynamic attribute information, and the email information is transmitted, at second time, to the member having the second largest amount of the static attribute information and the dynamic attribute information or the email information is transmitted, at second time or subsequent time thereto, to the member having the sequentially reduced number of the static attribute information and the dynamic attribute information.

5. An email transmitting method using a computer interactive communication network according to any one of claims 1 to 4, wherein a point for discount when purchasing a commercial product in a virtual mall or at a general shop and/or a point for offering a coupon is added to the members upon said subscription to the member, and is allowed to be used,

data on said addition and use of the point for coupon is collected, and

the collected data is new dynamic attribute information, and the dynamic attribute information is updated or added.

6. An email transmitting method using a computer interactive communication network according to any one of claims 1 to 5, wherein said dynamic attribute information is at least one of:

(a) answer information including preference of the commercial product when a questionnaire is executed to the members;

(b) purchase information of each member, including selection of the commercial product in the virtual mall;

(c) delivery instruction information of each member, including delivery time of a purchased commercial product in the virtual mall;

(d) payment information of each member, including payment, via net bank, of the commercial product purchased in the virtual mall; and

(e) action information of each member, including the number, the time, and the frequency of clicking a specific link or banner on a related web site.

7. A direct marketing communication system for an email transmitting communication system, using a computer interactive communication network, by obtaining and managing attribute information, comprising:

member communication means which inputs and transfers static attribute information of each member, including an email address, transfers an answer to a questionnaire, and executes communication for purchasing a commercial product in a virtual mall;

virtual mall communication means which executes communication for transferring information on purchase of the commercial product and information on the use of additional services such as a reward card through adding points, when the commercial product is purchase by said member communication means in the virtual mall; and

email transmitting communication means which executes communication for repeatedly collecting the static attribute information from said member communication means, dynamic attribute information on the answer to the questionnaire, and information of each member, on the purchase of the commercial product, from said virtual mall communication means, updating or adding them, and storing them, for ranking the members in accordance with the amount of the stored information and transmitting email information to the member having the largest amount of the static attribute information and the dynamic attribute information which are ranked, for extracting response information from the member, further extracting the member having the static attribute information and the dynamic attribute information which match the response information, and transmitting the email information to the extracted members, and for narrowing down and selecting the members having information which rightly matches the email information with specific contents by transmitting the email information at least twice.

8. A direct marketing communication system according to claim 7, wherein said computer communication means comprises:

a mobile phone to which an application for interactive communication is implemented, or

a mobile phone to which said application is not implemented and a small general-purpose computer to which said application connected to the mobile phone is implemented.