Private network exchange with multiple service providers, having a portal, collaborative applications, and a directory service

• US 20030055652A1
• Filed: 07/09/2001
• Published: 03/20/2003
• Est. Priority Date: 07/07/2000
• Status: Abandoned Application

• Current Assignee: Anxebusiness Corporation (Open Text Corporation)
• Original Assignee: Anxebusiness Corporation (Open Text Corporation)
• Inventors: Lewis, Rebecca, Nichols, Jeffrey
• Application Number:
  US09/900,458
• Publication Number:
  US 20030055652A1
• Time in Patent Office: Days
• US Class Current: 704/275
• CPC Class Codes: G06Q 20/0855 involving a third party
• CPC Class Codes: H04L 63/0272 Virtual private networks
• CPC Class Codes: H04L 63/0428 wherein the data content is protected, e.g. by encrypting or encapsulating the payload
• CPC Class Codes: H04L 63/0807 using tickets, e.g. Kerberos cryptographic mechanisms or cryptographic arrangements for entity authentication using tickets or tokens H04L9/3213
• CPC Class Codes: H04L 63/0823 using certificates cryptographic mechanisms or cryptographic arrangements for entity authentication involving certificates H04L9/3263
• CPC Class Codes: H04L 63/083 using passwords cryptographic mechanisms or cryptographic arrangements for entity authentication using a predetermined code H04L9/3226
• CPC Class Codes: H04L 63/0869 for achieving mutual authentication cryptographic mechanisms or cryptographic arrangements for mutual authentication H04L9/3273
• CPC Class Codes: H04L 63/102 Entity profiles
• CPC Class Codes: H04L 63/105 Multiple levels of security
• CPC Class Codes: H04L 63/164 at the network layer
• CPC Class Codes: H04L 63/20 for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04M 15/49 Connection to several service providers
• CPC Class Codes: H04M 15/51 for resellers, retailers or service providers
• CPC Class Codes: H04M 2215/46 Connection to several service providers
• CPC Class Codes: H04M 2215/54 Resellers-retail or service providers billing, e.g. agreements with telephone service operator, activation, charging/recharging of accounts
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/4872 Non-interactive information services
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 3/5322 for recording text messages

Abstract

A private network exchange with multiple service providers, having a portal, collaborative applications, and a directory service is provided. The private network exchange can operate across multiple service providers, and provides a minimum service level regardless of the service providers involved. The Portal provides a user friendly interface to present the collaborative applications and directory service. The collaborative applications allow users to work together in a secure manner. The directory service presents users with a way to search the network.

Claims

1. A system for calling a vanity number using speech recognition, comprising:

at least one telephone;

a speech recognition system; and

a switched telephone network;

wherein said speech recognition system receives a spoken or spelled vanity number and produces a corresponding decimal number by converting letters in said vanity number into corresponding key pad/decimal equivalents.

2. A system for calling a vanity number using speech recognition, as recited in claim 1, wherein said speech recognition system is incorporated into said at least one telephone.

3. A system for calling a vanity number using speech recognition, as recited in claim 2, wherein said at least one telephone is a cellular phone.

4. A system for calling a vanity number using speech recognition, as recited in claim 2, wherein said at least one telephone is a hard wired telephone.

5. A system for calling a vanity number using speech recognition, as recited in claim 1, wherein said speech recognition system is disposed in a one of a network-based ASK server connected to the PSTN, a private switched telephone network, and an IP gateway.

6. A system for calling a vanity number using speech recognition, as recited in claim 1, wherein said speech recognition system determines said decimal telephone number to be the first digits derived from a spoken vanity number.

7. A system for calling a vanity number using speech recognition, as recited in claim 6, wherein said speech recognition system ignores extra digits, beyond the first digits derived from said spoken vanity number, when said spoken vanity number produces more decimal digits than required for a decimal telephone number.

8. A system for calling a vanity number using speech recognition, comprising:

at least one telephone;

a speech recognition system; and

a switched telephone network;

said speech recognition system receives a spoken or spelled vanity number and produces a corresponding decimal number by converting letters in said vanity number into corresponding key pad/decimal equivalents, and

said speech recognition system determines said decimal telephone number to be the first digits derived from a spoken vanity number, and disregards extra digits, beyond said first digits derived from said spoken vanity number, when said spoken vanity number produces more decimal digits than required for a decimal telephone number.

9. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said speech recognition system is incorporated into said at least one telephone.

10. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said at least one telephone is a cellular phone.

11. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said at least one telephone is a hard wired telephone.

12. A system for calling a vanity number using speech recognition, as recited in claim 8, wherein said speech recognition system is disposed in an ASR server.

13. A method for calling a vanity number using speech recognition, comprising the steps of:

receiving a vocalization of a vanity number;

determining a decimal telephone number from said vocalization; and

placing a telephone call to said decimal telephone number.

14. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said vocalization is a spoken vanity number.

15. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said vocalization is a spelled vanity number.

16. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of repeating said determining step if said first determining step does not provide a valid decimal telephone number.

17. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of repeating said receiving step if said determining step does not provide a valid decimal telephone number.

18. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said determining step is performed by a speech recognition system based upon rules and heuristics.

19. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of determining if said decimal telephone number produced in said determining step has a sufficient number of digits, when said determining step produces an invalid decimal number.

20. A method for calling a vanity number using speech recognition, as recited in claim 19, comprising the further step of providing an error message when said decimal number is determined to have an insufficient number of decimal digits.

21. A method for calling a vanity number using speech recognition, as recited in claim 13, wherein said determining step further comprises the steps of:

determining said decimal telephone number to be the first digits derived from said vocalized vanity number, and

disregarding extra digits, beyond said first digits derived from said vocalized vanity number, when said vocalized vanity number produces more decimal digits than required for a decimal telephone number.

22. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising the further step of requesting the vanity number be spelled if said determining step does not provide a valid decimal telephone number.

23. A method for calling a vanity number using speech recognition, as recited in claim 13, comprising, prior to said receiving step, the further step of placing a call to a system containing or connected to an ASR server when a phone from which a call is placed does not have voice recognition capability.