Device for conducting expectation based mixed initiative natural language dialogs

• US 20030061029A1
• Filed: 08/28/2002
• Published: 03/27/2003
• Est. Priority Date: 08/29/2001
• Status: Abandoned Application

• Current Assignee: Baobab Technologies, Inc.
• Original Assignee: Baobab Technologies, Inc.
• Inventors: Shaket, Efraim
• Application Number:
  US10/229,943
• Publication Number:
  US 20030061029A1
• Time in Patent Office: Days
• US Class Current: 704/9
• CPC Class Codes: G06F 40/35 Discourse or dialogue representation
• CPC Class Codes: G06F 40/56 Natural language generation
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue

Abstract

A method for conducting an expectation based Mixed-Initiative Dialog between parties in natural language in order to perform a task, at least where one party is a machine. The first party takes the initiative, takes a turn in the dialog by generating utterances. The second party, in response to the generated utterances, takes a turn in the dialog and generates the reply utterances. A cycle of steps is repeated, including mutual and successive utterances, indications and acknowledgements.

Claims

1. A method for conducting an expectation based Mixed-Initiative Dialog between parties in natural language in order to perform at least one task, at least said first party being a machine, the method comprising the steps of:

a) the first party taking initiative;

b) the first party taking a turn in the dialog by generating at least one utterance;

the semantics and pragmatics of said at least one utterance selectively fall in one of the following three levels

     1) the current world model;

     2) the dialog itself; and

     3) the at least one task and at least one goal that the first party wants to perform;

the speech acts, semantics and pragmatics implied expectations;

c) the second party, in response to said generated at least one utterance, taking a turn in the dialog and generating at least one reply utterance;

d) the first party interpreting the at least one reply utterance so as to create a semantic and pragmatic description thereof and the speech acts associated therewith;

the first party checking whether the semantics pragmatics and speech acts of the at least one reply utterance fall within said implied expectations and if the affirmative

e) performing the steps (b) to (d) cycle as many times as required whilst the initiative is with the first party;

during said cycles the first party selectively modifying any one of the levels

     1) the current world model;

     2) tie dialog itself; and

     3) the at least one task and at least one;

goal that the first party wants to perform;

the second party being reponsive to the gnerated at least one utterance in said step (b) and generating at least one reply utterance in said step (c);

f) if the first party (in d) while checking whether the semantics, pragmatics and speech acts of the at least one reply utterance does not find it falling within said implied expectations, the first party identifying a change in the initiative which includes one of the following three levels;

(i) a change in the dialog goal, responsive to which the first party changing its current goal;

or

(ii) a change in the dialog structure, responsive to which, the first party changing the dialog itself;

or

(iii) a change in the current world model, responsive to which, the party changing the world model appropriately;

h) the first party generating at least an acknowledgement utterance indicating an acceptance of change in the initiative;

the second party taking a turn and generating at least one utterance;

i) the first party interpreting the at least one utterance received in (h) so as to create a semantic and pragmatic description thereof and the speech acts associated therewith and derive therefrom the implied expectations of the second party;

j) the first party checking whether it can reply appropriately and generate at least one utterance which falls within the expectations derived in said (i), and if in the affirmative then the first party taking a turn in the dialog and generating as a response the at least one utterance;

k) performing the steps (h) to (j) cycle as many times as required whilst the initiative is with the second party

l) otherwise, if in response to said checking in step (j) the first party cannot generate at least one urrerance which falls within the expectations, the first party generating an utterance indicating that it takes the initiative; and

after receiving an acknowledgement performing step (b).

2. The method of claim 1, wherein said second party being also a machine.

3. For use in claim 1, the steps executed by said first party.

4. For use in claim 1, the steps executed by said second machine.

5. For use in claim 2, the steps executed by said first party.

6. For use in claim 2, the steps executed by said first party.