Moving value chain system and its method

• US 20030195819A1
• Filed: 06/27/2002
• Published: 10/16/2003
• Est. Priority Date: 04/19/2002
• Status: Abandoned Application

• Current Assignee: SIN ETKE Technology Company Limited
• Original Assignee: SIN ETKE Technology Company Limited
• Inventors: Huang, Cheng-Hung, Chen, Kuo-Rong, Lee, Chun-Chung
• Application Number:
  US10/180,293
• Publication Number:
  US 20030195819A1
• Time in Patent Office: Days
• US Class Current: 705/26.35
• CPC Class Codes: G06Q 20/02 involving a neutral party, e.g. certification authority, notary or trusted third party [TTP]
• CPC Class Codes: G06Q 20/04 Payment circuits
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/24 Credit schemes, i.e. "pay after"
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/0617 Representative agent
• CPC Class Codes: G06Q 30/0637 Approvals

Abstract

A moving value chain system is disclosed, which uses a remote ordering apparatus to order merchandise and/or service from a customer service center server wirelessly, which customer service center server in turn transmits the order data from the remote ordering apparatus to a contracted store through a network system, enabling the contracted store to provide merchandise and/or service subject to the order data. The system further includes an issuing bank, which provides an approval code to the customer service center server after verified the credit status of the credit card number corresponding to an addressed communication access number received from the customer service center server, enabling the user to use the credit card to order merchandise and to complete the transaction wirelessly on the real time.

Claims

1. A moving value chain system comprising:

at least one remote ordering apparatus, each remote ordering apparatus comprising an input device and a wireless communication apparatus, said input device being adapted for inputting an order data, said order data containing the item and quantity of the merchandise and/or service to be ordered, said wireless communication apparatus defining an addressed communication access number and being capable of sending out said addressed communication access number and said order data wirelessly;

a credit card network system, said credit card network system having connected thereto an issuing bank and a number of contracted stores, said issuing bank comprising an access number database and a credit database, said access number database having stored therein at least one addressed communication access number and a corresponding credit card number, said credit database having stored therein the credit status of said credit card number; and

a customer service center server connected to said credit card network system, and adapted to receive wireless log-in connection from the wireless communication apparatus of each of said at least one remote ordering apparatus, to receive and verify the addressed communication access number from the wireless communication apparatus of each of said at least one remote ordering apparatus and said order data and then to transmit said addressed communication access number to said issuing bank through said credit card network system, for enabling said issuing bank to search the corresponding credit card number from said access number database subject to said addressed communication access number and to check the credit status of said corresponding credit card number stored in said credit database, so that said issuing bank can provide an approval code to said customer service center server to request said contracted stores to provide the ordered merchandise and/or service.

2. The moving value chain system as claimed in claim 1, wherein said at least one remote ordering apparatus each is installed in a motor vehicle.

3. The moving value chain system as claimed in claim 2, wherein said wireless communication apparatus is a mobile telephone;

said addressed communication access number is the access number of said mobile telephone;

said input device is the keyboard of said mobile telephone.

4. The moving value chain system as claimed in claim 1, wherein said remote ordering apparatus comprises a PIN verification system adapted to verify the personal identification number inputted through said input device and to allow said wireless communication apparatus to send out said order data when the personal identification number verified correctly.

5. The moving value chain system as claimed in claim 1, wherein said customer service center server comprises a merchandise database, said merchandise database having stored therein merchandise data provided by said contracted stores.

6. The moving value chain system as claimed in claim 5, wherein said customer service center server further comprises an interactive voice response device adapted to respond said merchandise data by voice automatically.

7. The moving value chain system as claimed in claim 5, wherein said customer service center server is connected to said contracted stores through the Internet to update said merchandise data.

8. The moving value chain system as claimed in claim 1, wherein said customer service center server further comprises an information service database, said information service database having stored therein service data provided by a plurality of information providers.

9. The moving value chain system as claimed in claim 8, wherein said customer service center server further comprises an interactive voice response device adapted to respond said service data by voice automatically.

10. The moving value chain system as claimed in claim 8, wherein said customer service center server is connected to said information providers through the Internet to update said service data.

11. The moving value chain system as claimed in claim 1, wherein said customer service center server further comprises a customer database and a security verification system, said customer database having stored therein basic personal data and individual addressed communication access number of clients, said security verification system being adapted to verify the addressed communication access number received from said wireless communication apparatus with the corresponding client'"'"'s basic personal data stored in said customer database and then to allow said customer service center server to transmit said addressed communication access number to said issuing bank through said credit card network system when verified correctly.

12. The moving value chain system as claimed in claim 11, wherein said security verification system is to compare and check the corresponding client'"'"'s basic personal data in said customer database manually.

13. The moving value chain system as claimed in claim 11, wherein said security verification system is to automatically compare and check the corresponding client'"'"'s basic personal data by means of interactive voice response.

14. The moving value chain system as claimed in claim 13, wherein said interactive voice response runs through a random sampling question and answer method.

15. A moving value chain system comprising:

at least one remote ordering apparatus, said at least one remote ordering apparatus each comprising an input device and a wireless communication apparatus, said input device being adapted for inputting an order data, said order data containing the item and quantity of the merchandise and/or service to be ordered, said wireless communication apparatus being capable of sending out said order data wirelessly;

a network system linked to a number of contracted stores; and

a customer service center server linked to said network system and adapted to receive wireless log-in connection from the wireless communication apparatus of each of said at least one remote ordering apparatus and said order data, and then to transmit said order data to said contracted stores through said network system, requesting said contracted stores to provide the ordered merchandise and/or service.

16. The moving value chain system as claimed in claim 15, wherein said at least one remote ordering apparatus each further comprises a GPS (global positioning system) module adapted for providing the information of the current location of the respective remote ordering apparatus.

17. The moving value chain system as claimed in claim 15, wherein said customer service center server further comprises a merchandise database adapted for storing merchandise data provided by said contracted stores, and an information service database adapted for storing service data provided by a plurality of information providers.

18. The moving value chain system as claimed in claim 17, wherein said customer service center server further comprises an interactive voice response device adapted to respond said merchandise data and/or said service data by voice automatically.

19. The moving value chain system as claimed in claim 17, wherein said customer service center server is linked to said contracted stores and/or said information providers through the Internet to update said merchandise data and/or said service data.

20. The moving value chain system as claimed in claim 17, wherein said wireless communication apparatus is a GPRS mobile telephone adapted for receiving said merchandise data and/or said service data from said customer service center server by digital broadcasting.

21. A moving value chain transaction method used in a moving value chain system, said moving value chain system comprising at least one remote ordering apparatus, an issuing bank, and a customer service center server, said issuing bank comprising an access number database and a credit database, said access number database having stored therein at least one addressed communication access number and the corresponding credit card number, said credit database having stored therein the credit status of said credit card number, said at least one remote ordering apparatus each comprising an addressed communication access number and being capable of sending the addressed communication access number thereof and an order data to said customer service center server wirelessly, said order data defining the item and quantity of the merchandise and/or service to be ordered, the moving value chain transaction method comprising the steps of:

(A) accepting wireless log-in connection;

(B) receiving and verifying said addressed communication access number and order data;

(C) transmitting said addressed communication access number to said issuing bank;

(D) searching the corresponding credit card number from said access number database subject to said addressed communication access number received in said step (B), verifying the credit status of said corresponding credit card number, and then sending back an approval code; and

(E) providing merchandise and/or service to complete the transaction.

22. The moving value chain transaction method as claimed in claim 21, wherein said step (B) further comprises the sub-step of enabling said customer service center server to provide merchandise data and/or service data to said at least one remote ordering apparatus.

23. The moving value chain transaction method as claimed in claim 22, wherein said customer service center server provides merchandise data and/or service data to said at least one remote ordering apparatus by a wireless transmission method during said step (B).

24. The moving value chain transaction method as claimed in claim 21, wherein said customer service center server further comprises a customer database having stored therein basic personal data of clients;

said step (C) further comprises a sub-step (C0) before said step (C) of comparing and checking the corresponding client'"'"'s basic personal data in said customer database.

25. The moving value chain transaction method as claimed in claim 24, wherein said sub-step (C0) of comparing and checking the corresponding client'"'"'s basic personal data in said customer database is achieved manually.

26. A moving value chain transaction method used in a moving value chain system, said moving value chain system comprising at least one remote ordering apparatus, a number of contracted stores, and a customer service center server, said at least one remote ordering apparatus being adapted for sending an order data to said customer service center server wirelessly, said order data defining the item and quantity of the merchandise and/or service to be ordered, the moving value chain transaction method comprising the steps of:

(A) accepting wireless log-in connection;

(B) receiving order data wirelessly;

(C) transmitting said order data to said contracted stores; and

(D) providing merchandise and/or service to complete the transaction.

27. The moving value chain transaction method as claimed in claim 26, wherein said step (B) further comprises the sub-step of enabling said customer service center server to provide merchandise data and/or service data to said at least one remote ordering apparatus wirelessly.