Processing life and work events

• US 20030204429A1
• Filed: 05/31/2002
• Published: 10/30/2003
• Est. Priority Date: 04/24/2002
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Waibel, Udo, Zurmuehl, Martin, Takagi, Mikio, Kuhn, Wolfgang, Botscheck, Martin, Sonnleithner, Mirjam, Schultze, Heiko, Hepp, Wolfram, Gray, Monty, Penzkofer, Herbert
• Granted Patent: US 7,340,679 B2
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: Y10S 715/963 Calendar or scheduling

Abstract

A system with user interface controls, a build component, a runtime component, and a workflow engine enables a user to specify an event definition, create an event instance based on the event definition, and process the event instance. The event definition may include a list of tasks corresponding to a life or work event, a specification of resources associated with each task, and a task order. The user may deselect optional tasks, specify participants who are to collaborate in the event, and otherwise personalize the event instance. The user processes the event instance by selecting tasks in accordance with the task order. The system provides access to the resources associated with each task, and allows the user to mark tasks as completed, and to store and monitor the progress of the event instance. Multiple event instances that are created from the same event definition can be processed independently.

Claims

1. A system for organizing access to resources, the system comprising:

user interface controls;

a build component that interacts with the user interface controls to enable a user to specify an event definition comprising one or more tasks to be completed in handling an event, a task order, and, for each task, one or more resources associated with completing the task;

a runtime component that interacts with the user interface controls to enable the user to create at least one event instance based on the event definition; and

a workflow engine that interacts with the runtime component and the user interface controls to enable the user to process the event instance.

2. The system of claim 1 wherein the user interface controls comprise graphical abstractions.

3. The system of claim 2 wherein the graphical abstractions comprise one or more of text entry fields, buttons, menus, icons, and links.

4. The system of claim 1 wherein the user interface controls are provided in a browser-based application.

5. The system of claim 1 wherein the event comprises a life or work event.

6. The system of claim 1 wherein the build component further enables the user to store the event definition.

7. The system of claim 1 wherein the build component further enables the user to associate the event definition with one or more roles in a role-based portal.

8. The system of claim 1 wherein specifying the event definition comprises specifying a navigation model for presentation of the one or more tasks.

9. The system of claim 1 wherein the task order includes an indication whether two or more tasks are to be performed in an order-dependent manner or in an order-independent manner.

10. The system of claim 1 wherein the event definition further comprises an indication whether one or more tasks are optional or mandatory.

11. The system of claim 1 wherein the event definition further comprises a specification of a home page.

12. The system of claim 1 wherein the event definition further comprises a specification of a due date.

13. The system of claim 1 wherein the event definition further comprises a specification that the event requires collaboration among two or more participants.

14. The system of claim 1 wherein the runtime component further enables the user to personalize the event instance.

15. The system of claim 14 wherein personalizing the event instance comprises deselecting one or more tasks.

16. The system of claim 14 wherein personalizing the event instance comprises identifying two or more participants who are to collaborate in processing the event instance.

17. The system of claim 1 wherein processing the event instance comprises accessing the resources associated with each task.

18. The system of claim 1 wherein processing the event instance comprises monitoring the status of the event instance.

19. The system of claim 18 wherein monitoring the status of the event instance comprises monitoring the status of the one or more tasks.

20. The system of claim 18 wherein monitoring the progress of the event instance comprises marking each task as completed upon its completion.

21. The system of claim 1 wherein the runtime component and the user interface controls enable the user to create two or more event instances based on the event definition.

22. The system of claim 21 wherein each event instance is processed independently.

23. The system of claim 1 further comprising an event store.

24. The system of claim 23 wherein processing the event instance comprises storing the event instance in the event store.

25. The system of claim 1 wherein the workflow engine ensures that the user completes the tasks in a sequence that complies with the task order.

26. The system of claim 25 wherein the task order comprises an indication that two or more tasks are to be performed in an order-dependent manner or in an order-independent manner.

27. The system of claim 26 wherein the task order comprises an indication that two or more tasks that are to be performed in an order-dependent manner are to be performed in a specified sequence.

28. The system of claim 26 wherein the task order comprises an indication that two or more tasks that are to be performed in an order-independent manner may be performed in any order or substantially in parallel.

29. The system of claim 25 wherein the task order comprises an indication that a plurality of tasks are to be performed in an order-dependent manner and that another plurality of tasks are to be performed in an order-independent manner.

30. The system of claim 25 further comprising a wizard to guide the user through the sequence of tasks.

31. A computer-assisted method for organizing access to resources, the method comprising enabling a user to perform operations comprising:

specify an event definition comprising one or more tasks to be completed in handling an event, a task order, and, for each task, one or more resources associated with completing the task;

create at least one event instance based on the event definition; and

process the event instance.

32. The method of claim 31 wherein the specifying, creating, and processing operations are performed by the user using interface controls provided in a graphical user interface.

33. The method of claim 32 wherein the user interface controls comprise graphical abstractions.

34. The method of claim 33 wherein the graphical abstractions comprise one or more of text entry fields, buttons, menus, icons, and links.

35. The method of claim 32 wherein the user interface controls are provided in a browser-based application.

36. The method of claim 31 wherein the event comprises a life or work event.

37. The method of claim 31 further comprising enabling the user to store the event definition.

38. The method of claim 31 wherein the operation to specify the event definition comprises associating the event definition with one or more roles in a role-based portal.

39. The method of claim 31 wherein the event definition further comprises a navigation model for presentation of the one or more tasks.

40. The method of claim 31 wherein the task order includes an indication whether two or more tasks are to be performed in an order-dependent manner or in an order-independent manner.

41. The method of claim 31 wherein the event definition further comprises an indication whether one or more tasks are optional or mandatory.

42. The method of claim 31 wherein the event definition further comprises a specification of a home page.

43. The method of claim 31 wherein the event definition further comprises a specification of a due date.

44. The method of claim 31 wherein the event definition further comprises a specification that the event requires collaboration among two or more participants.

45. The method of claim 31 further comprising enabling the user to personalize the event instance.

46. The method of claim 45 wherein personalizing the event instance comprises deselecting one or more tasks.

47. The method of claim 45 wherein personalizing the event instance comprises identifying two or more participants who are to collaborate in processing the event instance.

48. The method of claim 31 wherein the operation to process the event instance comprises accessing the resources associated with each task.

49. The method of claim 31 wherein the operation to process the event instance comprises monitoring the status of the event instance.

50. The method of claim 49 wherein monitoring the status of the event instance comprises monitoring the status of the one or more tasks.

51. The method of claim 49 wherein monitoring the progress of the event instance comprises marking each task as completed upon its completion.

52. The method of claim 31 wherein the operation to create at least one event instance comprises creating two or more event instances based on the event definition.

53. The method of claim 52 wherein each event instance is processed independently.

54. The method of claim 31 wherein the operation to process the event instance comprises storing the event instance.

55. The method of claim 31 wherein the operation to process the event instance comprises completing the tasks in a sequence that complies with the task order.

56. The method of claim 55 wherein the task order comprises an indication that two or more tasks are to be performed in an order-dependent manner or in an order-independent manner.

57. The method of claim 56 wherein the task order comprises an indication that two or more tasks that are to be performed in an order-dependent manner are to be performed in a specified sequence.

58. The method of claim 56 wherein the task order comprises an indication that two or more tasks that are to be performed in an order-independent manner may be performed in any order or substantially in parallel.

59. The method of claim 55 wherein the task order comprises an indication that a plurality of tasks are to be performed in an order-dependent manner and that another plurality of tasks are to be performed in an order-independent manner.

60. The method of claim 55 wherein the operation to process the event instance occurs under guidance of a wizard utility.

61. A machine-readable medium comprising instructions that, when executed, cause a machine to perform operations comprising:

specify an event definition comprising one or more tasks to be completed in handling an event, a task order, and, for each task, one or more resources associated with completing the task;

create at least one event instance based on the event definition; and

process the event instance.

62. The medium of claim 61 wherein the specifying, creating, and processing operations are performed by a user using interface controls provided in a graphical user interface.

63. The medium of claim 62 wherein the user interface controls comprise graphical abstractions.

64. The medium of claim 63 wherein the graphical abstractions comprise one or more of text entry fields, buttons, menus, icons, and links.

65. The medium of claim 62 wherein the user interface controls are provided in a browser-based application.

66. The medium of claim 61 wherein the event comprises a life or work event.

67. The medium of claim 61 further comprising instructions that cause the machine to store the event definition.

68. The medium of claim 61 wherein specifying the event definition comprises associating the event definition with one or more roles in a role-based portal.

69. The medium of claim 61 wherein the event definition further comprises a navigation model for presentation of the one or more tasks.

70. The medium of claim 61 wherein the task order includes an indication whether two or more tasks are to be performed in an order-dependent manner or in an order-independent manner.

71. The medium of claim 61 wherein the event definition further comprises an indication whether one or more tasks are optional or mandatory.

72. The medium of claim 61 wherein the event definition further comprises a specification of a home page.

73. The medium of claim 61 wherein the event definition further comprises a specification of a due date.

74. The medium of claim 61 wherein the event definition further comprises a specification that the event requires collaboration among two or more participants.

75. The medium of claim 61 further comprising instructions that cause the machine to personalize the event instance.

76. The medium of claim 75 wherein personalizing the event instance comprises deselecting one or more tasks.

77. The medium of claim 75 wherein personalizing the event instance comprises identifying two or more participants who are to collaborate in processing the event instance.

78. The medium of claim 61 wherein processing the event instance comprises providing access to the resources associated with each task.

79. The medium of claim 61 wherein processing the event instance comprises monitoring the status of the event instance.

80. The medium of claim 79 wherein monitoring the status of the event instance comprises monitoring the status of the one or more tasks.

81. The medium of claim 79 wherein monitoring the progress of the event instance comprises marking each task as completed upon its completion.

82. The medium of claim 61 wherein the operation to create at least one event instance comprises creating two or more event instances based on the event definition.

83. The medium of claim 82 wherein each event instance is processed independently.

84. The medium of claim 61 wherein processing the event instance comprises storing the event instance.

85. The medium of claim 61 wherein processing the event instance comprises completing the tasks in a sequence that complies with the task order.

86. The medium of claim 85 wherein the task order comprises an indication that two or more tasks are to be performed in an order-dependent manner or in an order-independent manner.

87. The medium of claim 86 wherein the task order comprises an indication that two or more tasks that are to be performed in an order-dependent manner are to be performed in a specified sequence.

88. The medium of claim 86 wherein the task order comprises an indication that two or more tasks that are to be performed in an order-independent manner may be performed in any order or substantially in parallel.

89. The medium of claim 85 wherein the task order comprises an indication that a plurality of tasks are to be performed in an order-dependent manner and that another plurality of tasks are to be performed in an order-independent manner.

90. The medium of claim 85 wherein the operation to process the event instance occurs under guidance of a wizard utility.