Best effort match Email gateway extension

• US 20030233353A1
• Filed: 05/30/2003
• Published: 12/18/2003
• Est. Priority Date: 05/31/2002
• Status: Abandoned Application

• Current Assignee: Mitel Networks Corporation
• Original Assignee: Mitel Knowledge Corporation (Mitel Networks Corporation)
• Inventors: Taylor, David R.
• Application Number:
  US10/449,950
• Publication Number:
  US 20030233353A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 61/4552 Lookup mechanisms between a plurality of directories; Synchronisation of directories, e.g. metadirectories
• CPC Class Codes: H04L 61/4555 Directories for electronic mail or instant messaging

Abstract

An Email gateway extension is provided which assists in the resolution of Email addresses. The system uses name matching and heuristic techniques in an attempt to resolve Email addresses. The system incorporates a secondary look-up table to identify equivalents of correct Email recipient addresses, and heuristic matching methods to resolve addresses according to phonetic name matching techniques and typing error compensation.

Claims

1. An Email gateway, comprising:

a primary look-up table containing an incoming Email recipient list;

means for receiving from a sender an incoming Email identified by a recipient address;

a secondary look-up table containing data entries corresponding to variations of individual entries in said incoming Email recipient list;

a heuristic matching engine for resolving misspellings via approximation and phonetic name matching methods; and

means for comparing said recipient address with said individual entries in said incoming Email recipient list, and;

in the event of a match with one of said individual entries then forwarding said incoming Email to a recipient identified by said one of said individual entries;

in the event of no match with said individual entries then comparing said recipient address with said data entries in said secondary look-up table, and;

in the event of a match with one of said data entries then forwarding said incoming Email to a recipient identified by said one of said data entries;

in the event of no match with said data entries then forwarding said incoming Email to said heuristic name matching engine for effecting a best effort matching to a valid recipient Email address; and

in the event of a best effort match then forwarding said incoming Email to a user identified by said valid recipient Email address, and otherwise returning an error message to said sender.

2. The Email gateway of claim 1, further comprising an LDAP database and other mail user name sources for building said data entries in said secondary look-up table.

3. The Email gateway of claim 1 wherein each of said data entries in said secondary look-up table is of the form [first name].[last name]@company.com.

4. The Email gateway of claim 1 wherein each of said data entries in said secondary look-up table is of the form [last name].[first name]@company.com.

5. The Email gateway of claim 3, further comprising means for attaching a prefix to said incoming Email message for indicating to said recipient address was matched to said one of said data entries.

6. The Email gateway of claim 4, further comprising means for attaching a prefix to said incoming Email message for indicating to said recipient address was matched to said one of said data entries.

7. The Email gateway of claim 1, wherein said heuristic name matching engine utilizes a name matching routine selected from the group consisting of:

a) Russell Soundex method;

b) Henry method and FONEM;

c) Daitch-Mokotoff method and Metaphone; and

d) Guth Name-Matching.