Integration platform for interactive communications and management of video on demand services

• US 20040019900A1
• Filed: 07/23/2002
• Published: 01/29/2004
• Est. Priority Date: 07/23/2002
• Status: Abandoned Application

• Current Assignee: Xavor, Inc.
• Original Assignee: Xavor, Inc.
• Inventors: Griffin, Stephen, Knightbridge, Philip
• Application Number:
  US10/201,564
• Publication Number:
  US 20040019900A1
• Time in Patent Office: Days
• US Class Current: 725/23
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0264 based upon schedule
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: H04N 21/23106 involving caching operations prefetching while addressing of a memory level in which the access to the desired data or data block requires associative addressing means within memory systems or architectures G06F12/0862; caching at an intermediate stage in a data network H04L67/568
• CPC Class Codes: H04N 21/2393 involving handling client requests scheduling or organising the servicing of application requests H04L67/60
• CPC Class Codes: H04N 21/2542 for selling goods, e.g. TV shopping payment schemes, payment architectures or payment protocols for electronic shopping systems G06Q20/12
• CPC Class Codes: H04N 21/2543 Billing , e.g. for subscription services payment schemes, architectures or protocols G06Q20/00; e-commerce G06Q30/00; arrangements for billing for the use of broadcast information or broadcast-related information H04H60/21
• CPC Class Codes: H04N 21/25866 Management of end-user data customer care in data networks H04L41/5077
• CPC Class Codes: H04N 21/26613 for generating or managing keys in general key distribution for secret or secure communication involving central third party, e.g. key distribution center [KDC] or trusted third party [TTP] H04L9/083; network support of key management H04L63/06; key management for network security in communication control or processing H04W12/04
• CPC Class Codes: H04N 21/4147 PVR [Personal Video Recorder] H04N5/76 takes precedence ; arrangements for broadcast with accumulation-type receivers H04H20/40
• CPC Class Codes: H04N 21/4331 Caching operations, e.g. of an advertisement for later insertion during playback
• CPC Class Codes: H04N 21/4622 Retrieving content or additional data from different sources, e.g. from a broadcast channel and the Internet web site content organization and management for information retrieval from the Internet G06F16/958; transmission by internet of broadcast information H04H60/82; stock exchange data over packet-switching network H04L12/1804; push services including data channel over packet-switching network H04L12/1859
• CPC Class Codes: H04N 21/4623 Processing of entitlement messages, e.g. ECM [Entitlement Control Message] or EMM [Entitlement Management Message] arrangements for conditional access to broadcast information or to broadcast-related services H04H60/14
• CPC Class Codes: H04N 21/47202 for requesting content on demand, e.g. video on demand
• CPC Class Codes: H04N 21/6587 Control parameters, e.g. trick play commands, viewpoint selection
• CPC Class Codes: H04N 7/17336 Handling of requests in head-ends

Abstract

The present invention to is directed toward an integrated standard platform for the integration of content distributor'"'"'s back office processes with multiple services from different vendors. A centralized management architecture supporting configuration and accounting management functions for multiple services is provided. The architecture comprises a database for storing configuration, user profile and usage data. The architecture also includes a service and a support gateway to regulate the provisioning, security, policies and operations regarding the content delivery. The centralized architecture has the ability to manipulate data stored in the database for facilitating delivery and control of service provided by the third party vendors. The architecture further includes a package manager module, which allows the content distributor to personalize the available content for an individual user. The campaign manager within the package manager enables the distributor to conduct promotional campaigns before, in-between or after the requested content delivery.

Claims

1. A system for delivering content to a subscriber wherein the content includes programs and offers for purchasing programs, comprising:

a plurality of databases to store subscriber data;

a plurality of databases to store programming options;

a personalization server to identify a first set of programming to offer the subscriber wherein at least one criteria used to identify the first set of programming is subscriber data and wherein the first set of programming is identified from said programming options; and

a processor for implementing a computer program that identifies a second set of programming wherein said second set is a subset of the first set and the second set is identified by determining a combination of programming that, if purchased, generates greater revenue relative to other programming combinations.

2. The system of claim 1 further comprising a subscriber device for receiving an offer to purchase the second set of programming.

3. The system of claim 1 wherein the determination of whether a combination of programming, if purchased, generates greater revenue relative to other programming combinations is conducted from the perspective of a content distributor.

4. The system of claim 1 wherein the determination of whether a combination of programming, if purchased, generates greater revenue relative to other programming combinations is conducted from the perspective of a content provider.

5. The system of claim 1 wherein the determination of whether a combination of programming, if purchased, generates greater revenue relative to other programming combinations is conducted from the perspective of both a content provider and content distributor.

6. A system for delivering an offer to a subscriber wherein the offer is generated after a request for content by the subscriber, comprising:

a plurality of databases to store data wherein said data includes the request for content by the subscriber;

a plurality of databases to store programming options;

a personalization server to identify a first set of programming to offer the subscriber wherein at least one criteria used to identify the first set of programming is the content request and wherein the first set of programming is identified from said programming options; and

a processor for implementing a computer program that identifies a second set of programming wherein said second set is a subset of the first set and the second set is identified by determining a combination of programming that, if purchased, generates greater revenue relative to other programming combinations.

7. A system for delivering offers for purchasing content from a set of content choices to a subscriber, comprising a processor implementing a computer program that identifies a set of content wherein said set of content is a subset of the content choices and is identified by determining a combination of content that, if purchased, generate greater revenue to a content distributor relative to other content combinations.

8. A system providing configuration and accounting management functions for a plurality of interactive services including interactive television services, the system comprising:

at least one storage device for storing configuration, usage and accounting data;

a provisioning module implemented in a computer for provisioning content over a content distribution network;

a service gateway implemented in a computer for enforcing the policies and security protocols controlling a subscriber'"'"'s access of content; and

a package manager for packaging offers of content, wherein the package manager enables the creation of content package offers personalized to an individual subscriber;

9. The system of claim 8 further comprising a processor implementing a computer program that identifies the content in said content package offers wherein the content is a subset of a plurality of content choices and is identified by determining a combination of content choices that, if purchased, generate greater revenue relative to other combinations of content choices.

10. A computer implemented architecture supporting configuration and accounting management functions for a plurality of interactive services including interactive television services provided by multiple vendors, the system comprising:

at least one database, the database storing operator configuration data and user and usage accounting data relating to said interactive services;

a package manager for packaging offers of content, wherein the package manager enables the creation of content package offers personalized to an individual subscriber;

a support gateway to regulate content delivery;

a service gateway to control security and policies related to content delivery; and

a content development kit manager;

11. The system of claim 10 wherein the architecture communicates with a plurality of adapter interfaces using a set of rules permitting communication of configuration and accounting data between a plurality of support systems and a plurality of interactive service applications.

12. The system of claim 10 wherein the package manager further comprises:

a package manager interface;

a package manager event layer;

a billing event processing engine; and

a campaign manager, wherein the campaign manager further comprises a personalization server, a scheduler, an event manager; and

a pricing manager.

13. A method for delivering content to a subscriber wherein the content includes programs and offers for purchasing programs, comprising the steps of:

storing subscriber data;

storing a plurality of programming choices;

identifying a first set of programming to offer the subscriber wherein at least one criteria used to identify the first set of programming is subscriber data and wherein the first set of programming is identified from said programming choices; and

identifying a second set of programming wherein said second set is a subset of the first set and the second set is identified by determining a combination of programming that, if purchased, generates greater revenue relative to other programming combinations.

14. The method of claim 13 further comprising the step of a subscriber receiving an offer to purchase the second set of programming.

15. The method of claim 13 wherein the determination of whether a combination of programming, if purchased, generates greater revenue relative to other programming combinations is conducted from the perspective of a content distributor.

16. A method for conducting promotional campaigns of content packages created according to a subscriber'"'"'s preferences, comprising the steps of:

collecting subscriber data, including demographic profile and viewing habit information;

retrieving at least one content profile wherein said content profile describes a plurality of content attributes;

comparing the subscriber data with the content profiles to create a first set of content options;

organizing the first set of content options into groups wherein said organization is based upon predefined rules;

calculating the revenue generated by the subscriber'"'"'s purchase of each group of content options; and

offering to the subscriber at least one content choice group in the form of a content package for purchase wherein the content package, if purchased by the subscriber, generates substantially more revenue for a content distributor relative to other content option groups.

17. The method of claim 16 further comprising the steps of:

registering a request made by the subscriber;

scheduling the delivery of content requested by the subscriber, wherein the content distributor is able to insert at least one promotional campaign before, after, or during the delivery of the requested content; and

delivering the requested content with the at least one promotional campaign to the subscriber.