Method and system for inferring and applying coordination patterns from individual work and communication activity

• US 20040039630A1
• Filed: 08/12/2002
• Published: 02/26/2004
• Est. Priority Date: 08/12/2002
• Status: Abandoned Application

• Current Assignee: Sun Microsystems Incorporated (Oracle Corporation)
• Original Assignee: Sun Microsystems Incorporated (Oracle Corporation)
• Inventors: Begole, James M.A., Bilezikjian, Mark, Richichi, Frank, Mordecai, Nicole Y., Tang, John C.
• Application Number:
  US10/217,924
• Publication Number:
  US 20040039630A1
• Time in Patent Office: Days
• US Class Current: 705/11
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/105 Human resources

Abstract

A system and method effectuates scheduling and initiating contact between people without sensitivity to time issues, and can ascertain when is the best time and most promising communications medium to use to reach another person to schedule time together or by which to initiate contact. A system and method also ascertains a person'"'"'s expected activities. This provides effective and accurate information on general patterns that can be timely promulgated to all group members to help initiate contact without requiring simultaneous virtual presence to be effective. A system and method ascertain a person'"'"'s activities, location, and corresponding rhythms and allows corresponding inferences regarding coordination, communication, and contact. An embodiment of the present invention thus provides to distributed co-workers some of the cues and advantages enjoyed in more traditional workplaces which facilitate such interaction therein.

Claims

1. A computer controlled system for facilitating promulgation of information regarding the work activity of a person comprising:

a mechanism for gathering and forwarding data regarding said work activity of said person; and

a server coupled to said mechanism, for formatting said data into information for presentation to a user wherein said presentation is operable to indicate reachability of said person to contact by another for a plurality of communication media and over different periods of time.

2. The system as recited in claim 1 wherein said mechanism is selected from the group consisting essentially of a data input device, an email application, a calendar application, a web browser, a telephone, an instant messaging application, a personal device, a cellular telephone, and a short messaging service.

3. The system as recited in claim 1 wherein said mechanism comprises a data input device and wherein said data input device is selected from the group consisting essentially of a keyboard, a mouse, a graphical user interface, a trackball, a speech to text application, a dictation application, a shorthand application, a scanner, a digitizer, a user interface, and a handwriting to text application.

4. The system as recited in claim 1 wherein said server further comprises:

a data storage module for receiving said data from said mechanism and storing said data;

a processing module coupled to said data storage module, for processing said data to produce processed data;

a processed data repository coupled to said processing module, for receiving said processed data from said processing module and storing said processed data; and

a presentation module coupled to said processed data repository, for receiving said processed data from said processed data repository, formatting said processed data into formatted processed information for presentation to a user, and promulgating said formatted processed information to said user.

5. The system as recited in claim 4 wherein said presentation module is further coupled to said data storage module and wherein said presentation module further formats a subset of said data from said mechanism directly from said data storage module without any intervening processing.

6. The system as recited in claim 5 wherein said subset of said data comprises calendar data.

7. The system as recited in claim 4 wherein said processed data repository is further coupled directly to said data storage module for providing an input thereto and wherein said data storage module further stores said processed data.

8. The system as recited in claim 4 wherein said presentation module further comprises:

a numerical sub-module for formatting a numerically rich component comprising said processed data and preparing said numerically rich component for promulgation; and

a visualization sub-module for formatting a graphically rich component comprising said processed data and preparing said graphically rich component for promulgation.

9. A computer implemented method for facilitating promulgation of information regarding the activity of a person comprising:

collecting data from a mechanism for sensing and forwarding data regarding the activity of a person;

analyzing said data over a period of time and generating corresponding summarized data;

formatting said summarized data into formatted information for presentation to a user;

transferring said formatted information to said user; and

using said formatted information to make a prediction regarding said person.

10. The method as recited in claim 9 wherein said mechanism is selected from the group consisting essentially of an input device, an email application, a calendar application, a web browser, a telephone, an instant messaging application, a personal device, a cellular telephone, and a short messaging service.

11. The method as recited in claim 9 wherein said mechanism comprises a data input device and wherein said input device is selected from the group consisting essentially of a keyboard, a mouse, a graphical user interface, a trackball, a speech to text application, a dictation application, a shorthand application, a scanner, a digitizer, a user interface, and a handwriting to text application.

12. The method as recited in claim 9 wherein said collecting further comprises storing said data.

13. The method as recited in claim 9 wherein said analyzing is selected from the group consisting essentially of:

determining presence of said person;

identifying said activity;

determining the duration of a present period of said activity;

estimating when said present period of activity will end;

estimating when said person will arrive;

estimating when said person will depart;

estimating when said person will break for lunch;

estimating how receptive said person will be to contact by a particular communication medium;

determining a propitious time to contact said person;

determining an optimal time to notify said person of an impending meeting;

estimating a probable location of said person;

estimating a state of reachability of said person; and

predicting overlapping reachable periods of time.

14. The method as recited in claim 9 wherein said formatting further comprises generating a graphical display of said summarized data.

15. The method as recited in claim 14 wherein said graphical display is selected from the group consisting essentially of an actogram and a histogram.

16. The method as recited in claim 14 wherein said graphical display is an actogram and wherein said actogram comprises a record of actions selected from the group consisting essentially of use of an input device, use of a telephone, email activity, instant messaging activity, and web browsing activity.

17. The method as recited in claim 14 wherein said graphical display is a histogram and wherein said histogram comprises an aggregate record of activities selected from the group consisting essentially of use of an input device, use of a telephone, email activity, instant messaging activity, and web browsing activity, cellular telephone activity, and short messaging service activity.

18. The method as recited in claim 17 wherein said aggregate record of activities incorporates information regarding appointments.

19. The method as recited in claim 17 wherein said aggregate record of activities spans a period comprising a plurality of days.

20. The method as recited in claim 9 wherein said transferring further comprises an action selected from the group consisting essentially of displaying said formatted information on a monitor, printing a hard copy incorporating said formatted information, transmitting said formatted information to a specific user, and making said formatted information available on a network.

21. The method as recited in claim 9 wherein said transmitting is selectively subject to a security regime.

22. A computer implemented method of predicting when a person will resume activity after a present period of idleness, comprising:

examining a plurality of periods of idleness of said person, wherein said periods of idleness occur between a first active period and a last active period prior to said present period of idleness on a present day;

calculating a frequency of occurrence for each period of idleness of said plurality of periods of idleness having a unique duration to generate a plurality of frequencies of idleness;

calculating a distribution of said frequencies of idleness from said plurality of frequencies of idleness;

comparing real time data regarding a present duration of said present period of idleness with said distribution of said frequencies of idleness; and

estimating a corresponding time of likely return from said present period of idleness.

23. The method as recited in claim 22 wherein said distribution plots the frequency of occurrence of each said period of idleness as a function of duration.

24. A network based system for determining the overall work activity of a person comprising:

a collection mechanism for collecting data regarding a plurality of activities comprising said overall work activity during a plurality of specified periods;

a server coupled to said collection mechanism for performing a method for promulgating information regarding said overall work activity of said person, said method comprising;

analyzing said data over a period of time and generating corresponding summarized data;

formatting said summarized data into formatted information for presentation to a user; and

transferring said formatted information to said user;

a client coupled to said server for receiving said formatted information from said server and generating a corresponding graphical representation for display to said user wherein said user applies said formatted information to make a prediction regarding said person.

25. The system as recited in claim 24 wherein said method further comprises accumulating each said activity level for all said specified periods over a plurality of days into an accumulated activity level.

26. The system as recited in claim 25 wherein said analyzing further comprises analyzing said accumulated activity level and wherein said accumulating is performed prior to said analyzing.

27. The system as recited in claim 24 wherein said collecting data comprises collecting data from a mechanism for gathering and forwarding data regarding said activity.

28. The system as recited in claim 27 wherein said mechanism is selected from the group consisting essentially of an input device, an email application, a calendar application, a web browser, a telephone, an instant messaging application, a personal device, a cellular telephone, and a short messaging service.

29. The system as recited in claim 28 wherein said mechanism comprises a data input device and wherein said data input device is selected from the group consisting essentially of a keyboard, a mouse, a graphical user interface, a trackball, a speech to text application, a dictation application, a shorthand application, a scanner, a digitizer, a user interface, and a handwriting to text application.

30. The system as recited in claim 24 wherein said analyzing comprises estimating a prediction selected from the group consisting essentially of determining presence of said person, identifying said activity, determining the duration of a present period of said activity, estimating when said present period of activity will end, estimating when said person will arrive, estimating when said person will depart, estimating when said person will break for lunch, estimating how receptive said person will be to contact by a particular communication medium, determining a propitious time to contact said person, and determining an optimal time to notify said person of an impending meeting.

31. A computer implemented method of determining when best to notify a person of an approaching event comprising:

accessing information regarding a time of occurrence of said event;

accessing information regarding said person'"'"'s activity;

setting a time window comprising an earliest time to notify prior to said event and a latest time to notify prior to said event;

upon reaching said earliest time, determining that said person is active;

upon determining that said person is active, estimating a duration of how long said person will remain active;

upon determining how long said person will remain active, determining that said duration will expire prior to said latest time to notify prior to said event; and

notifying said person upon expiration of said duration.

32. The method as recited in claim 31 wherein said event comprises an appointment.

33. The method as recited in claim 31 wherein said accessing information regarding a time of occurrence of said event comprises checking said person'"'"'s electronic calendar.